Solved Built in Microphone not being recognised after a install of windows 7

cameronfal

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Hi, just wondered if you could help me. I have a built in webcam with microphone and i can;t get the microphone to be recognised by the computer. My webcam works fine but the mic isn't being accessable. Any aditional information can be given, thanks.
 

My Computer My Computer

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64 bit windows 7
Computer Manufacturer/Model Number
Fujitsu
OS
64 bit windows 7
Make and model of laptop? Name of software that the built in webcam uses?
 

My Computer My Computer

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Windows 7 Ultimate 64 bitAMD Phenom II X4 965 Black EditionGSkill 4 X 2 GB PC 8500XFX Radeon HD 6790 D
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
Fujitsu Lifebook A series and it comes with Cyberlink Youcam
 

My Computer My Computer

At a glance

64 bit windows 7
Computer Manufacturer/Model Number
Fujitsu
OS
64 bit windows 7
Any sollutions please? :)
 

My Computer My Computer

At a glance

64 bit windows 7
Computer Manufacturer/Model Number
Fujitsu
OS
64 bit windows 7
Does it show up in device manager? Sound driver and associated manufacturers utilities installed?
 

My Computer My Computer

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Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Drivers. Download from Manufactur.

Whats the exact Laptop model? Usally found on a sticker underneath.
 

My Computer My Computer

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Windows 7 Ultimate x64Intel Pentium Dual Core E5200 2.5GHz (3.77GHz...Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)Palit GeForce GTS 250 (1024MB)
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 2.5GHz (3.77GHz OC)
Motherboard
Asus P5Q-E
Memory
Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)
Graphics Card(s)
Palit GeForce GTS 250 (1024MB)
Sound Card
On Board (ADI AD2000B 8ch HD)
Monitor(s) Displays
Samsung 32in LCD TV
Screen Resolution
1360x768
Hard Drives
2 x 1TB Samsung 103SJ (Raid0)
2 x External 500GB Samsung 502IJ (NexStar 3 HD Enclosures)
PSU
550W Antec Neo HE 550
Case
Antec P180
Cooling
Xigmatex Red Scorpion CPU Cooler. 3x120mm Fans
Keyboard
Logitech MX5000 Laser (Combo)
Mouse
Logitech MX5000 Laser (Combo)
Internet Speed
ADSL2+ (avg 10 Mbps Down, 0.80 Mbps up)
Other Info
Gigabyte GN-WP01GS 54g Wireless Lan Card
Nope, the only device thats showing in the sound manager is my microphone jack. And yep, all my audio is working perfectly. The model number is AH530
 

My Computer My Computer

At a glance

64 bit windows 7
Computer Manufacturer/Model Number
Fujitsu
OS
64 bit windows 7
Have a look through here...start with you chipset driver then make sure you have all other latest drivers for you notebook.

Support Downloads#
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitAMD Phenom II X4 965 Black EditionGSkill 4 X 2 GB PC 8500XFX Radeon HD 6790 D
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
didn't work i'm affraid, already have them installed
 

My Computer My Computer

At a glance

64 bit windows 7
Computer Manufacturer/Model Number
Fujitsu
OS
64 bit windows 7
Any more suggestions?
 

My Computer My Computer

At a glance

64 bit windows 7
Computer Manufacturer/Model Number
Fujitsu
OS
64 bit windows 7
didn't work i'm affraid, already have them installed
This means you have installed Audio drivers as well? If not install them first.

Using the Snipping Tool post a screenshot of the Playback and Recording devices reported by Windows (Right click speaker icon in taskbar). And if you have the Realtek Audio Manager installed post a screenshot of that too.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 2.5GHz (3.77GHz...Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)Palit GeForce GTS 250 (1024MB)
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 2.5GHz (3.77GHz OC)
Motherboard
Asus P5Q-E
Memory
Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)
Graphics Card(s)
Palit GeForce GTS 250 (1024MB)
Sound Card
On Board (ADI AD2000B 8ch HD)
Monitor(s) Displays
Samsung 32in LCD TV
Screen Resolution
1360x768
Hard Drives
2 x 1TB Samsung 103SJ (Raid0)
2 x External 500GB Samsung 502IJ (NexStar 3 HD Enclosures)
PSU
550W Antec Neo HE 550
Case
Antec P180
Cooling
Xigmatex Red Scorpion CPU Cooler. 3x120mm Fans
Keyboard
Logitech MX5000 Laser (Combo)
Mouse
Logitech MX5000 Laser (Combo)
Internet Speed
ADSL2+ (avg 10 Mbps Down, 0.80 Mbps up)
Other Info
Gigabyte GN-WP01GS 54g Wireless Lan Card
Pretty sure they are all installed yup. Here is the recording bar from sound manager;
 

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My Computer My Computer

At a glance

64 bit windows 7
Computer Manufacturer/Model Number
Fujitsu
OS
64 bit windows 7
Here is playback too:
 

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My Computer My Computer

At a glance

64 bit windows 7
Computer Manufacturer/Model Number
Fujitsu
OS
64 bit windows 7
Do you know what the AUX Device is under Recording Devices? My guess is it's your built-in mic unless you know it's not. Does the bar on the right move when you talk?

If you have a normal mic or headset with mic try plugging that in and see if that works.
If your only tried while running on battery, presuming the AUX device is your mic, click on it then click properties and then look at the attached image. Also check the other tabs for anything that may help.

Do you have any third party apps that control your sound devices?
 

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My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 2.5GHz (3.77GHz...Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)Palit GeForce GTS 250 (1024MB)
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 2.5GHz (3.77GHz OC)
Motherboard
Asus P5Q-E
Memory
Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)
Graphics Card(s)
Palit GeForce GTS 250 (1024MB)
Sound Card
On Board (ADI AD2000B 8ch HD)
Monitor(s) Displays
Samsung 32in LCD TV
Screen Resolution
1360x768
Hard Drives
2 x 1TB Samsung 103SJ (Raid0)
2 x External 500GB Samsung 502IJ (NexStar 3 HD Enclosures)
PSU
550W Antec Neo HE 550
Case
Antec P180
Cooling
Xigmatex Red Scorpion CPU Cooler. 3x120mm Fans
Keyboard
Logitech MX5000 Laser (Combo)
Mouse
Logitech MX5000 Laser (Combo)
Internet Speed
ADSL2+ (avg 10 Mbps Down, 0.80 Mbps up)
Other Info
Gigabyte GN-WP01GS 54g Wireless Lan Card
BTW the Snipping Tool is found under Start Menu - All Programs - Accessories. This allows you to drag a box around the area you want to capture instead of capturing the whole screen.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 2.5GHz (3.77GHz...Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)Palit GeForce GTS 250 (1024MB)
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 2.5GHz (3.77GHz OC)
Motherboard
Asus P5Q-E
Memory
Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)
Graphics Card(s)
Palit GeForce GTS 250 (1024MB)
Sound Card
On Board (ADI AD2000B 8ch HD)
Monitor(s) Displays
Samsung 32in LCD TV
Screen Resolution
1360x768
Hard Drives
2 x 1TB Samsung 103SJ (Raid0)
2 x External 500GB Samsung 502IJ (NexStar 3 HD Enclosures)
PSU
550W Antec Neo HE 550
Case
Antec P180
Cooling
Xigmatex Red Scorpion CPU Cooler. 3x120mm Fans
Keyboard
Logitech MX5000 Laser (Combo)
Mouse
Logitech MX5000 Laser (Combo)
Internet Speed
ADSL2+ (avg 10 Mbps Down, 0.80 Mbps up)
Other Info
Gigabyte GN-WP01GS 54g Wireless Lan Card
AUX usually refers to auxiliary input, it a spare jack that lets you connect an external audio source like an MP3 player. It's a stereo audio input jack.
 

My Computer My Computer

At a glance

Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
One of my old MB's had a internal AUX connecter (Auxiliary input) that allowed you to connect other Audio devices such as early TV Tuner cards. I think it's possible that the internal mic could use the same type of connector.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 2.5GHz (3.77GHz...Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)Palit GeForce GTS 250 (1024MB)
Computer Manufacturer/Model Number
Self built
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 2.5GHz (3.77GHz OC)
Motherboard
Asus P5Q-E
Memory
Corsair 4GB DDR2 (4x1GB CM2X1024-6400C4)
Graphics Card(s)
Palit GeForce GTS 250 (1024MB)
Sound Card
On Board (ADI AD2000B 8ch HD)
Monitor(s) Displays
Samsung 32in LCD TV
Screen Resolution
1360x768
Hard Drives
2 x 1TB Samsung 103SJ (Raid0)
2 x External 500GB Samsung 502IJ (NexStar 3 HD Enclosures)
PSU
550W Antec Neo HE 550
Case
Antec P180
Cooling
Xigmatex Red Scorpion CPU Cooler. 3x120mm Fans
Keyboard
Logitech MX5000 Laser (Combo)
Mouse
Logitech MX5000 Laser (Combo)
Internet Speed
ADSL2+ (avg 10 Mbps Down, 0.80 Mbps up)
Other Info
Gigabyte GN-WP01GS 54g Wireless Lan Card
It's a "built in webcam with microphone" in a laptop. My guess is a broken cable.
 

My Computer My Computer

At a glance

Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Do you know what the AUX Device is under Recording Devices? My guess is it's your built-in mic unless you know it's not. Does the bar on the right move when you talk?

If you have a normal mic or headset with mic try plugging that in and see if that works.
If your only tried while running on battery, presuming the AUX device is your mic, click on it then click properties and then look at the attached image. Also check the other tabs for anything that may help.

Do you have any third party apps that control your sound devices?


Thanks for the help, i'm not sure what AUX is but i've tried playing about with it and i can't seem to find out what it records. I've tried plugging in a normal headset and it works perfectly - just not the built in one for some unknown reason. I've tried on battery and plugged in so it's not that. And nope, just normal windows, no third party apps.


Thanks for all the other reply's; the AUX doesn't seem to be recording anything and i've tried playing round with it to identify but i can't find anything. Where abouts would this 'broken cable' be if it was broke? Can i open my laptop to have a look at it?
 

My Computer My Computer

At a glance

64 bit windows 7
Computer Manufacturer/Model Number
Fujitsu
OS
64 bit windows 7
The AUX or auxiliary jack on my desktop PC's is a jack on the back on my tower next to my speaker out jack. On this PC its actually reconfigured as my second speaker out jack as I have quad speakers. On my Acer laptop its refereed to as the Line in jack and its on the front next to the speaker and Mic jacks.

On my desktop PC, when I go to Sound in control panel. Under the Playback tab, I have Speakers checked as Default device and "HD audio HDMI out" listed under that. That is my nVidia GT220 video card.
Under the Recording tab I have Microphone checked as default device and then Line In and Stereo Mix listed under that.
In your case I'm not sure what that AUX device is? I'll have to go fire up my laptop and see what it shows.

EDIT: laptop shows Speakers, Realtek Digital out, and Realtek HDMI out, under Playback.
Microphone, and Line In under are listed under the Recording Tab. No AUX device listed. I'm not sure what that is now.
 

My Computer My Computer

At a glance

Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
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