bundled software uninstaller - cannot remove

Johneeo

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One of my users picked up bundled software uninstaller.

When I go to control panel and try to remove it, I get a message that I do not have the rights to do it.

I am logged on as admin with all rights.

BTW, I ran Malwarebytes, and this user had over 1,200 infections.

Anyone have any ideas?
 

My Computer

Computer Manufacturer/Model Number
Dell laptop D610
OS
Windows XP Pro
This apparently is malware that does not have a functional install. The message that the fake uninstaller gives you is FUD.

Boot in safe mode. Run your virus scanner directly from its CD if possible, deleting or quarantining infected files, then boot to safe mode again. Some virus protection programs will generate a bootable "rescue" disk that will update signatures from the WWW and then scan your mounted drives, never booting from the computer HD; use that if you can.

If that doesn't work for any reason, find the root process and kill it (if it's running when you boot in the safe mode) and delete the source file for the root process, then run a registry cleaner such as the one in Norton 360 that deletes registry entries that point to missing files. That should stop the worm. Clean-up of the rest of the worm files is not necessary and may be difficult, because most worms hide their files in various directories with misleading file names, but so long as the worm isn't running anymore you can ignore the rest of the files so long as they aren't executed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-build
OS
Windows 7 Ultimate 64-bit (I'm trying out W 10 Pro)
CPU
AMD FX8350
Motherboard
ASUS Sabertooth 990FX R2.0, chipset 990FX/SB950
Memory
16 GB (four G.Skill F3-1866C9Q-32GZH)
Graphics Card(s)
Gigabyte GEForce 660
Sound Card
On-Board RealTek ALC892
Monitor(s) Displays
NEC MultiSync 90GX2 on KVM switch
Screen Resolution
1280 X 1024
Hard Drives
Western Digital WD2002FAEX-2TB 7200 RPM SATA 3 (two, boot and data)
PSU
Rosewill CAPSTONE-1000-M, 1000W, single 12 Volt rail
Case
Rosewill Thor
Cooling
AMD fan that came with FX8350, PS and case fans
Keyboard
Cherry RS 6000 M on ATEN CS1734B KVM switch
Mouse
Kensington Expert Mouse Pro (Trackball) via USB on KVM switc
Internet Speed
25 MB/s up/down
Antivirus
Norton 360 Premier
Browser
Firefox
Other Info
Home Build as of December 3, replaced motherboard on January 29, 2014. Have Corsair H80I liquid cooler but didn't use it.

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
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