Can Adobe Design Premium CS4 cause long boot times?

seavixen32

New member
Local time
1:48 AM
Messages
7,693
Location
Peterborough, England
I recently installed Adobe Design Premium CS4 on my HP Pavilion Elite desktop computer.

Soon after, I started to experience long boot times of up to ten minutes.

So far, I have:

1. Ran HP diagnostics on all my hardware - all passed.
2. Checked in Event Viewer, which confirmed the long boot times, but gave me little idea of what causes it.
3. Rolled back my NVIDIA GTX 460 driver to version 270.61, but that made no difference.
4. Ran a full anti-virus scan in Safe Mode using Malwarebytes - nothing showed up.
5. Checked running processes in case the CPU was being overworked - again, nothing showed up.
6. Disconnected my Hitachi USB backup drive and my SD MS Office documents-backup flash card.
7. Ran a boot trace using Cluberti's tutorial, but the computer blue screened shortly after the trace started to run, so I decided not to pursue that line of fault-finding any further.
8. Reinstalled Windows and my applications and discovered that the long boot times only restarted AFTER I reinstalled Adobe Design Premium CS4.
7. Uninstalled CS4 and the long boot times appear to have disappeared.

So, as the title of this thread suggests, can Adobe Design Premium CS4 cause long boot times with Windows 7, and if so, why?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
There are some known issues listed at Adobe concerning Acrobat Reader 9 on a fresh install being the first app to open, then getting a message to open another Design Premium app to setup the java. If options are set to use the 'Online Features', this could slow down the boot and there is also a KB hotfix from Microsoft that is mentioned. So,...if you boil it all down to gravy, it's not enough to cover a chicken-fried steak, you might cruise the Adobe forums and get it narrowed down. Or,...try the CS5 Suite, maybe they fixed the problem. Good luck.
 

My Computer My Computer

At a glance

Win7 Home Premium x64 W10Pro&HomeA12 9720p 4+8 TurionII M5206GB 8GBR7
Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
Thanks for the reply.

I was kind of leaning toward the Adobe forums to see if they've got any insight on the problem, so I'll spend some time on there today.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Hi there
have a look at the starup services -- some adobe ones will start automatically on boot -- change these to either manual or disable completely.

(control panel - computer administration - services)

If you disable these completely you will soon find out what ones are needed as soon as you start the adobe application.


Adobe often has hidden processes running in the background as the applications will try and "Call Home" at regular intervals for licensing and update checks.

I'm running the entire Adobe CS 5.5 suite and don't have any probs at all on boot either on W7 or on W8 dev preview which boots up much faster than W7 anyway --although W8 is in "Test phase - even pre-beta" so don't use that if you aren't prepared for the odd glitch !!.

cheers
jimbo
 

My Computer My Computer

At a glance

Linux CENTOS 7 / various Windows OS'es and se...Intel i7 Intel i58GB, 16GBOn Motherboard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built, several laptops HP/ASUS
OS
Linux CENTOS 7 / various Windows OS'es and servers
CPU
Intel i7 Intel i5
Memory
8GB, 16GB
Graphics Card(s)
On Motherboard
Sound Card
Realtek HD audio
Monitor(s) Displays
Apple Cinema display, Samsung LCD
Screen Resolution
1920 X 1080
Hard Drives
4 X 1TB SATA
Mouse
Toshiba wireless laser
Internet Speed
> 20MB up
Thanks Jimbo, but I've already tried disabling all the Adobe services and started getting warning prompts so I've restarted them all.

However, the frequency of the long startup times seems to have subsided somewhat, so I'm now wondering whether I'm looking at the wrong source of the problem.

I think I'll do a bit of research on Windows Updates, and in particular, SP1, although I have to say I have a Sony laptop with Windows SP1 that is giving me no problems whatsoever.

What I have started doing now is putting the computer to sleep during the day when I'm away from it, and only shutting down at night. This doesn't solve the problem, but it does ease my frustration considerably. :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Back
Top