Can not get past the welcome sign Dell windows 7

[sliding9]

After I type in password it just spins. On start up I can press F2 and get to the advanced stage but there is no repair item to click on. I do have my discs to do a setup but am not sure how to do it. It also will not startup in safe mode. Could someone please help. Thanks,


David

 

[mrjimphelps]

Sounds like the Windows boot files somehow got hosed on your computer.

 

[sliding9]

I hit the f12 key and ran a diagnostic test and it said my HD was messed up. I have noticed that when I go in safe mode it does not get the last line of code that some others do on You Tube. Thanks for the input.

 

[mrjimphelps]

Try the following steps: this may identify/fix the problem. Power down, then unplug the electric cord, before doing each step; then plug in and power up after doing each step.

1. Unplug and replug your hard drive cable on each end of the cable. This will clean the connections.
2. Plug the hard drive cable into a different SATA port on the motherboard.
3. Swap cables with another device, or replace the hard drive cable.

 

[sliding9]

I will try that. Thanks

 

[FreeBooter]

Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

Please type below command into Command Prompt and press Enter key.

Following command will fixes errors on the disk and locates bad sectors and recovers readable information.

Chkdsk D: /r

Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.




Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

Please type below command into Command Prompt and press Enter key.

The following command scans integrity of all protected Windows system files and repairs files with problems when possible.

Sfc  /Scannow   /OFFBOOTDIR=D:\   /OFFWINDIR=D:\Windows

Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.