Cannot access bios after SSD upgrade

[heromanni]

Hi everyone, I recently purchased SSD drive and started installing windows on it. And thats where the problems began:
-only keyboard worked on the installation
-when windows started, mouse not working(tried ps2 also)
-when shutting down, got blue screen saying about "bugcode usb"
after that few reinstall tries, no help.

One thing that I forgot/didn't know was some achi mode which had to be enabled in bios.
Well now I cannot do anything because my ps2 keyboard wont work in bios.
Tried search but found nothing useful. What should I do? Will I need to buy new motherboard to get SSD working? current version is GIGABYTE GA-MA78G-DS3H, I contacted technical support and they said to enable achi, and install some updates on windows installation process. But I cannot use bios, anybody could help? I'm getting fustrated and will do anything that is necessary. Thank you!

 

[TVeblen]

Hello heromanni. Welcome to the forum.

First - Disconnect the SSD, and any other connected hard drives, and try and get into the BIOS without it.
EDIT: If you can get into the BIOS, note your current settings, the perform a "Reset BIOS Defaults" (usually on the EXIT tab). then restart, enter BIOS again, and change the settings you need.

If that does not work then perform a Clear CMOS or CLRTC procedure:
Typically:

• Shut down the computer > remove the power cord.
• Remove the 3v battery.
• Move the CLRTC jumper from pins 1-2 to 2-3.
• Touch a metal part of the case and Press and Hold the reset button for approx. 30 seconds to discharge all power from the board.
• Put the CLRTC jumper back on pins 1-2.
• Replace the 3v battery > replace the power cord > boot.
• Immediately go back into BIOS and reset all your preferred settings. If the CLRTC worked you will need to reset the date and time.

I would leave the SSD out while performing the CLRTC.

 

[heromanni]

Thank you for information. I eventually got into the bios, changed ahci to enabled and began to install windows again, during the installation I installed driver called "motherboard_driver_ahci_amd_sb7xx_bootdisk_win7-64bit" but windows suddenly stops and i get bluescreen "bugcode usb driver", after restart windows will not continue installation What can I do, running out of ideas. Sorry and thank you

 

[TVeblen]

Don't install that driver.

W7 has it's own AHCI driver native. You do not need to preload any driver during installation like we did with Windows XP. You just set AHCI in BIOS and that's it.

After you start the installation DVD, go into advanced setup, and format the hard drive to erase everything you did previously, then try the installation again, just letting W7 do it's thing.

After W7 is installed then you can go in and install the manufacturer's AHCI driver, or Intel's Rapid Storage driver.

 

[heromanni]

Well, the problem seems to be that bsod saying "bugcode usb driver", no matter how I try to install windows. (I'll give it a try without the preload driver, once my keyboard happens to work(not in every boot, if it does work it works as described below.)

When I was able access bios, my keyboard(ps2) was not working correcly, it came 3 buttons late. Like if I press 3 times up arrow then enter, as I press enter I get the up arrow action. So there is something wrong in there. ´

Should I do this -Clear CMOS or CLRTC procedure-?

 

[TVeblen]

Yes. Anytime you are dealing with a problem at that most basic level (BIOS boot) then performing the CLRTC will eliminate a BIOS corruption as a cause.

I am assuming the keyboard is a USB or PS2 (wired) keyboard? If it is USB connected then try a different USB port.

The keyboard "driver" is hard coded into the BIOS instruction set. So a wired PS2 keyboard should always work on a standard PC when operating at the BIOS level. A USB keyboard will normally work on a modern motherboard with a USB controller in the BIOS instruction set.

What was the result when you disconnected all the hard drives?
With all drives disconnected can you get into the BIOS settings normally?
Does the keyboard work normally?

You really should test the system without the drives installed before you perform the CLRTC/ClearCMOS. Otherwise you might lose some important clues as to what is going on. The key is that you say this behavior started only after you installed the SSD. So that should be your first focus.

There is no danger in harming the system in doing one or the other first, it is just a matter of gathering more information.

 

[heromanni]

I have been using ps2 keyboard all the time. When I took all harddrives off and entered bios, the result was as I described, keyboard is not working correctly(altough it works).

Yes, everything started when I installed ssd. Now whether or not is the ssd plugged the keyboard will not work properly.

My last attempt to install windows was the best so far(I unplugged all usb, did fresh install), at first I got blue screen when trying to shut down(same bugcode usb). next boot and after installing windows updates, it became better. Now the thing is, windows works fine except out of 7 (bootup)tries I got windows to regognize mouse twice.

So there is something weird in there, nevertheless the bios is not working correctly. Hope I don't make this too messy?

Thank you, I quess I've made some success

 

[TVeblen]

Time to try the CLRTC.
Be sure to disconnect the SSD before doing so.

 

[fseal]

It may be that your motherboard could use a BIOS update. Especially if it's older...

 

[heromanni]

I just got instructions how to update bios, my current is the oldest version.

Got to update it today and I'll post how it goes.

Quick question, should I update first and then CLRTC or the other way around?

 

[ignatzatsonic]

I would do the CLRCT first.

It's easy and may solve the problem without doing anything further.

BIOS flashing is not something to be taken lightly. It can go wrong and cause major problems. And at this point, you are only guessing that it will help. It's kind of a last resort.

 

[heromanni]

I did the CLRCT, my keyboard worked flawlessly on bios, when windows gives it's launching options, keyboard doesn't work. In windows keyboard works, mouse doesn't

Then I tried to flash the bios, my guide was following

Download, extract and copy actual BIOS file on to the root directory of a USB memory stick. Enter BIOS by press DEL at boot, then Enter Q-flash utility by press F8 from BIOS screen. In Q-flash change “Keep DMI data” to “disable” before upgrade the BIOS file. The USB memory will appear as a hard drive in Q-flash. After successful flash, reboot, enter BIOS and load optimized defaults. Save (F10), exit and reboot.

But as I insert usb memory stick, my computer freezes, Can't think of way to flash the bios

Is it possible that my motherboard supports only 32bit windows?

current bios version is dated to 2008/09/19

newest is to 2010/07/12

 

[TVeblen]

"I did the CLRCT, my keyboard worked flawlessly on bios, when windows gives it's launching options, keyboard doesn't work. In windows keyboard works, mouse doesn't"
​

This indicates that the keyboard is OK, and the BIOS is OK.
I've never tried to use the keyboard during a W7 installation. Could be normal. Lets see if others have anything to say about that.

"But as I insert usb memory stick, my computer freezes, Can't think of way to flash the bios"
​

With the BIOS update on the stick, you must start or restart the computer with the stick already inserted so it can be recognized in the BIOS. Don't try to insert the stick after you have booted and are in the BIOS.

"Is it possible that my motherboard supports only 32bit windows?"
​

Download and run the W7 Upgrade Advisor.
Windows 7 Upgrade Advisor - Download - Microsoft Windows
If you can.

Otherwise, look up your processor specs and see if it has 32 bit or 64 bit addressing.

 

[heromanni]

I did CLRCT and restored default settings in bios. My ps2 mouse&keyboard works fine, windows works okay.

USB is out of use, if I try to plug usb keyboard, it ends the possibility to use keyboard in bios, and also mouse in windows. usb memory stick is also out of use.

I was wondering how I could update my bios as usb stick is out of use. That is the last thing (bios update) I got to try before upgrade my motherboard.

 

[TVeblen]

I would not recommend trying to update a BIOS when you are dealing with hardware issues. If your current BIOS worked previously and is not working now then you need to correct the hardware problem before trying an update.

Flashing a BIOS on a flaky system could have dire consequences.

In your BIOS setting there should be settings for USB controllers.
Be sure all USB functions are set to enabled.
Is the setting for "Legacy USB Support" set to Enabled or Auto?

 

[heromanni]

I've tried to enable usb keyboard support and mouse support but it doesn't make anything better

theres "legacy USB storage detect" which is [enabled]

 

[TVeblen]

You could try it to see if it changes anything, but Enabled should be good.

 

[TVeblen]

So the problem as it stands right now is that you have lost USB function at the BIOS level?
How about in the OS?

 

[heromanni]

Actually there is one problem plus to all tihs, my wireless network driver connects to router, but gets no internet connection (other computers do from the same router).

As if I'd get the internet working, I would use the ps2 setup for now..

 

[heromanni]

So the problem as it stands right now is that you have lost USB function at the BIOS level?
How about in the OS?

When I plug usb, computer freezes, when restart. CLRCT is needed to get keyboard working again at bios level