Cannot get windows updates

bazza08

New member
Local time
6:57 AM
Messages
2
Hello All
I am hoping for some help with a problem with windows 7 updates! I was getting my laptop ready for windows 10 upgrade, so I thought I would reinstall my windows 7 pro to have a clean start in windows 10, but after reinstalling windows 7 Pro, then activating online, I started downloading updates….. I am not sure how many I installed when I got a BSOD then shut down …. Then kept get BSOD on boot up, I had to use my install DVD to go back to the last restore point, that worked ok but now, when I click on check for windows updates it just hangs I have left it for a couple of hours…
Over the last couple of days I have tried the troubleshooting in control panel, it gets to the part saying checking for updates online and hangs! ……I have also tried renaming the Software Distribution folder in the windows folder, still no joy, I have downloaded and installed the System Update Readiness Tool it installed successfully,….. I have done a SFC scan all ok CBS folder to big to attached???


Your help will be very much appreciated
Bazza08
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
compaq cq70
OS
windows 7 32bit
CPU
intel dual T3400 @2.16 GHz
Memory
4 Gig
Code:
Summary:
Seconds executed: 222
 Found 1 errors
  CBS Catalog Missing Total count: 1

Unavailable repair files:
	servicing\packages\Package_1_for_KB3021917~31bf3856ad364e35~x86~~6.1.1.3.mum
	servicing\packages\Package_1_for_KB3021917~31bf3856ad364e35~x86~~6.1.1.3.cat


I've uploaded a file - bo8aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bo8aa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you for your very quick response Noel

I am out and about this morning but i will do as you suggest and post later

thanks again

Bazza08

by the way there are three .cab files and another log file in that CBS folder ALL to big to upload!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
compaq cq70
OS
windows 7 32bit
CPU
intel dual T3400 @2.16 GHz
Memory
4 Gig
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