Cannot install windows update KB4074598

[flextel]

Windows Update Troubleshooter reports the attached image.
I can not fond the other program called "Fix & enable Window Update" can you send a link to this program please?

 

[flextel]

Hello again,
I ran both options in the Troubleshooting program and both resulted in the above error that is unfixed.
The problem remains the same, I still can't get the update to install.

Thanks for helping and the suggestions.
Regards,
K.

 

[flextel]

Just to complicate this problem.
I uninstalled KB2621440 update and then went and down loaded it and installed it again, no problem with the installation of it what so ever, but updates KB4088881 March update, KB4074598 Feb update, both refuse to install once down loaded.
TIA,
K.

 

[Snick]

If you used SevenForums Rename SoftwareDistribution folder bat by Shawn Brink, you will have your original as SoftwareDistribution.old saved in the same location as SoftwareDistribution.

To the best of my knowledge, Security Monthly & Quality Roll-ups are cumulative, i.e. each Monthly Rollup contains the previous Roll-ups plus additions.
Have you tried offline installer? If not, here's the link to M$ KB4074598 you want 2018-02 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4074598) and link for M$ KB4088881 you want2018-03 Preview of Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4088881).

If you receive an error, please post error code.

 

[Snick]

Referencing your post #21
Here is my post#18 in pertinent part, download and run UltraVirusKiller
Click on System Repair. In Find a Fix/app search box type Fix & enable Window Update
either check checkbox and click Run selected app or double-left click Fix & enable Window Update & click Yes.
UVK by Carifred has a plethora of tools in his UVK suite.

If you still receive error message, you can also try installing offline update is safe mode. To enable safe mode:

1. Immediately after the computer is powered on or restarted (usually after you hear your computer beep), tap the F8 key in 1 second intervals. May be different F key on your computer.
2. Use the arrow keys to select Safe Mode and press ENTER. For more information about Safe Mode options, click here for Windows Vista/Windows 7.
3. Try installing updates.

 

[flextel]

Tried UVK and followed your instructions and the problem is still the same.
I tried safe mode and got the error message saying Windows updates can not be installed in safe mode.
Regards,
K.

 

[Snick]

Did you download the KBs from M$ and run them, (Stand Alone Installers)?

Download and run Reset_Reregister_Windows_Update_Components.bat

Try Stand Alone Installers again!

Didn't work again? please zip and post WindowsUpdate.log
File located: C:\Windows

 

[flextel]

Yes I tried the Stand Alone Installers and they don't install.
I ran the batch file all OK, but still will not install those Stand Alone Installers.
There was a Definition Update for Windows Defender - KB915597 (Definition 1.263.1182.0) installed yesterday all OK, but the monthly quality rollup do not install.
Attached is also the WindowsUpdate.log

 

[Snick]

Here's the error codes for your failing updates:

Handler FATAL: CBS called Error with 0x800f081f
Handler FATAL: CBS called Error with 0x80070002
Need to take a look at your CBS.log too!

Location: C:\Windows\Logs\CBS don't need the persist logs
zip/compress log if it's too large to post.

In the meanwhile, you can try running, FYI copy/paste into CMD
chkdsk %SYSTEMDRIVE% /R
from an elevated command prompt, (right click cmd, choose run as administrator) answering the question with "Y", rebooting your machine to let chkdsk run, and then trying again.

Appears to be component hive corruption. SURT tool didn't pick up error.

 

[flextel]

OK, did the chkdsk, took almost 7 hours to complete, fixed some errors towards the end.
BUT the problem remains the same.
Windows still can't install those stand-alone updates or via Windows update.
Log files attached. One is 98mb, zipped its a lot smaller thankfully.
Thank you,
K.

 

[Snick]

We're going to start out by replacing your corrupt CAT & MUM files.
Copy Attached SFCFix.zip to desktop

Download SFCFix.exe by Niemero, save to desktop

Drag and drop SFCFix.zip on top of SFCFix.exe, (drag and drop, left-click on SFCFix.zip, hold button down, drag on top of SFCFix.exe & release mouse button) CMD window should open, close, and SFCFix.txt file should be placed on desktop & open in Notepad. Rename it by adding a 1 or something so it doesn’t get overwritten. I believe performing the next paragraph will produce the same text file on your desktop SFCFix.txt. If you don’t have a one of the next sentence items, you can skip the rename.

Do you have a Win7 DVD, Win7 Flash Drive or Win7 ISO?
If not, don’t worry about it at this point. If so, place either Win7DVD in drive, or Win7 Flash Drive in USB port, or Win7 ISO on desktop. Double-click SFCFix.exe and follow prompts. Post log that appears on desktop as well.

Run SURT Tool again, attach CheckSUR.log and SFCFix.txt and renamed SFCFix.txt file, if you performed the above paragraph, to your next post please.

The error codes I provided in my previous post should have been corrected with the first few tools I had you run. Obviously they weren't. Check for failing hard drive.
Seatools for Windows, free program, you can download and run to check drive. Click on the checkbox in front of the drive you want to scan (drive your operating system is on), in basic test choose SMART Self-test upon completion, and run Short-test should be sufficient to determine drive status. If either or both tests fail, run long test, (long test is long) if that fails you need to back-up your drive (system image) to external drive and replace it. If part of your 12TB storage is a drive other than the one your Operating System is on, you can save the image there.

Macrium Reflect free or AOMEI Backupper free for backup. AOMEI is a little more user friendly. You can google either to watch video how to create system image.

The CBS.log shouldn’t be more than 50mb (yours almost twice that size so you have a problem there too) before Windows creates the compressed CBSpersist.cab file.

Please peruse: Repair Install by Shaun Brink.

Above should keep you busy for a while.

I’m cramming for my upcoming CompTIA certification exam.

 

[flextel]

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-03-29 09:44:54.914
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-03-29 09:45:21.699
----------------------EOF-----------------------

The hard drive is all of 13 months old, it was set up with Windows last year and then put in to storage for a year unused in a anti static drive container box for hard drives. The drive was actually put in to service in Jan this year when I started to run Windows 7 after having ran XP for many years and DOS before that. Yes I am a die hard when it comes to OS, I don't like upgrading because there's always issues with the next version of the OS, like this problem now. XP was never like this and as Admin it didn't stop you doing anything, unlike Win7 that will not let Admin do anything.

If the drive is faulty, backup is't a problem, I not only use windows backup but also Norton Ghost to back up on to separate images and separate hard drives. Paranoid is my second name.

 

[flextel]

I should have guessed that Seatools is for Seagate drives, all mine are Western Digital so when it scans it can't find any drives.
I'll do a search and see if there is a WD drive test, unless you know of a preferred WD alternative?

Thank you,
K.

 

[flextel]

Result of Western Digital "Life Guard" Quick test -

 

[flextel]

This is the second run of SFCfix as requested, I forgot to add it previously -

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-03-29 10:39:56.080
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-03-29 10:40:20.432
----------------------EOF-----------------------

 

[flextel]

I must point out that SFCFix upon running it, it reports that it failed to check for updates, so it appears to do nothing with the Windows 7 install disk that is in the CD drive.
Please see the attached screen dump.
The internet is a 200MB board band via TP-Link router/firewall. This can't be anything to do with why the M$ updates don't work because it's only the monthly Roll Ups that don't install, all other M$ updates install OK.
If there is a port than needs forwarded to get SFCFix to work, I'll need to know what port(s) this is.

Thank you,
K.

 

[Snick]

Don't need to change or reroute to different port. Most all of the time it runs flawlessly. I had an issue a while back with SFCFix.exe, same error message. I tried it again, same, rebooted, worked, why, haven't the foggiest, other than Microsoft OS.
Last suggestion/recommendation.
from CMD
wusa /uninstall /KB:4038803 /quiet
wusa /uninstall /KB:4074598 /quiet
reboot
try stand alone installer for KB4074598
I'm pretty sure the above won't work at this point! Yea. I'm frustrated too.

Replacing missing packages from SURT Tool report
unzip SFCFix.zip
place packages folder in: %WinDir%\Temp\CheckSUR\
If CheckSUR folder doesn't exist, create it & paste Packages there.
Run SURT tool, it will located thoses cat/mum files and install them.

I'm as far as I can go with your issue, as I'm not at the expert level for Win Update yet!
Repair Install will work, but that is usually a last effort fix if you have too many winsxs, packages, or manifest, or component hive corruptions, etc.
You can try PM (private message) to Tom982, if he's still posting, Noel DP, however, hasn't posted in a while, health problems (eyes), or Torchwood/Roy, haven't seen a post in last week or two, may be on vacation/holiday.
You can also post to Sysnative Forums, they have expert win update annalists, sometimes their fix is Repair Install as well!

FYI, after I complete my CompTIA certification testing, A+ & Network+, mid April, I'm going to ask Go the Power to enroll in their Windows Update advanced analysis/resolution program. I checked a while back with Go the Power and he said they were close to completion of the course and to get back with him. I'm currently in college (4.0) and supplementing with online courses for CompTIA A+, Network+, & Security+.

It really irritates me when I have to admit defeat, especially when an issue seems to have been a relatively easy fix. Windows Update issues are quite often, difficult to nail down.

 

[flextel]

Did;
from CMD
wusa /uninstall /KB:4038803 /quiet
wusa /uninstall /KB:4074598 /quiet

Then reboot;

tried stand alone installer for KB4074598 and its still the same (see below);

 

[flextel]

We are virtually anonymous and have no idea who each other is, which feels rather odd when someone is spending so much time and effort in trying to help me, it's usually me helping others with either medical problems or electronics.
Yes, a rather strange mix of professions being in electronics all my life up until the late 80's and then retrained as a Registered Nurse (male).
I'm located in north east UK, I'm retired and spend a lot of time on the PC and restoring old military radio equipment.
Good luck with the exams!

 

[Snick]

SW Detroit Mich Suburbs, my 65 year old @@@ is whippen' the young-ens in class, whoda thunk!
1st line of my footer sums me up some. Had my own business Trucking for years, retired now.
Give 'em a shout at Sysnative, I'm sure you will get your issue resolved.
ps - Yea, I'm going to follow your post and learn what I missed.
Best to you, Happy Easter!

Nic