Cannot send mail from web links... IE goes totally crazy

[labecs]

Whenever I try to send an email through a web link, I get an error message saying my mail program is not correctly installed. My email program does have all it's defaults. And on top of that, IE then goes crazy and starts opening pages non stop, I have counted 50 pages before I had to press the off button, cause not even task manager will work. I have IE 10 (hate it!)
Can you help me with this, please?

 

[VistaKing]

labecs run DDS

Click here DDS

:ar: Click on Download Now button

:ar: When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

:ar: Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

:ar: Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

:ar: Save two logs onto your desktop and upload them with your reply

 

[labecs]

Thank you!

 

[VistaKing]

Run AdwCleaner


Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Close all open programs.

:ar: Right-click on AdwCleaner.exe and choose Run as administrator

:ar: Click on Delete and confirm the prompt.

:ar: After it finishes, the computer is restarted.

Upload the log saved at C:\AdwCleaner[S1].txt

Once you're back on the Desktop download RevoUninstaller

Download Link RevoUninstaller :ar: RevoUninstaller Free

Uninstall Spybot

Instructions :

Double click Revo Uninstaller to run it.
From the list of programs double click on Spybot Search and Destroy to remove
When prompted if you want to uninstall click Yes.
Be sure the Advanced option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

 

[labecs]

Here's the log. However, it deleted all my Babylon software which I use for work!

 

[VistaKing]

labecs ,

Babylon is a browser hijack . Also known as adware .

 

[labecs]

I know, but I have purchased the program dictionary, and that is gone too.

 

[VistaKing]

You could reinstall it . Just make sure it doesn't install the toolbars .

 

[labecs]

I am still struggling with this. I tried sending an email by clicking on an address on another one of my emails, and the same thing happened. IE starts going crazy opening windows and I have to shut down the computer. So, it's not an online thing...

 

[VistaKing]

   Warning

You will need a USB FLASH DRIVE

   Tip

Download the Tool from a non infected PC

Download Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS :ar: Farbar Recovery Scan Tool

64-Bit Version OS :ar: Farbar Recovery Scan Tool x64

   Note

Click the rb: button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System

Plug the flash drive into the infected PC.

Enter System Recovery Options.

:ar: To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

:ar: To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

:ar: On the System Recovery Options menu you will get the following options:

• Startup Repair

• System Restore

• Windows Complete PC Restore

• Windows Memory Diagnostic Tool

• Command Prompt

Select Command Prompt

In the command window type X:\FRST.exe (for x64 bit version type X:\FRST64.exe) and press Enter

   Note

Replace letter X with the drive letter of your flash drive.

   Tip

Type the commands below to see what your letter is for the USB drive and press ENTER after each command

Diskpart
List volume

The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)

 

[labecs]

It doesn't work. It doesn't recognize the location of the flash drive...

 

[VistaKing]

When you have the USB Flash drive plugged into the problematic PC .

Type in the commands below and press [ENTER] after each command

diskpart

list volume

Does it see the drive there? it should also provide you a Letter for the drive .

 

[labecs]

This is the only file that was there... forgive me for being such a newb

 

[VistaKing]

Try to run malwarebytes

Download Link :ar: MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )

Update the definitions and do a full scan

The email software you use is it Incredimail ?

 

[labecs]

I already ran Malwarebytes and couldn't find a thing. Yes, I use Incredimal. I am starting to think it might be a problem with that....

 

[VistaKing]

labecs

Take a look at the settings of the program .

 

[labecs]

It all looks good. It is set as the default email program. I will uninstall and install again, and see what happens...

 

[labecs]

I uninstalled Incredimail completely, and reinstalled fresh... same problem.

 

[labecs]

I'm going nuts with this... still happening. Can I totally uninstall IE and install again? I'm sure that's the problem, otherwise, why would it start opening windows like crazy and there's no way to stop it, except turning the computer off, since it won't let me click on anything else while it's opening those windows...

 

[VistaKing]

Lets try this

Close all Windows .

Copy and paste the code below into Notepad. To open Notepad, click on rb: . Inside

type notepad and then press <ENTER> button .

@Echo off
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
cls
echo Script finished.
pause
del %0

In Notepad, click File and then Save. Type reset.bat inside file name section . Change Save as Type to All Files, and then save the file to your desktop. After the file is saved, right click on the RESET.bat choose

. Once it's finished running, restart your computer. Check to see if your Internet connection is restored.