Cannot Update Windows 7 x64 SP1 - Error 0x80073712

Ashes123

New member
Local time
4:36 PM
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7
I'm currently trying to get this PC updated ( father's ).

I managed to update all important ones besides the SP1.
When trying to update via update tool or manually it fails with the code 80073712.
After running the SURT and a sfc /scannow my CheckUSR looks liek this.

17 error found 11 fixed. 6 remaining in the log below.

Any and all help would be greatly appreciated!

dropboxlink for .rar components file :

https://www.dropbox.com/sh/4ww0vla0a5bmbtw/AAAt8AAPgx7Iu9Fx8pf_Lj1Xa?dl=0
 

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Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Code:
Checking Component Store
(f)	CSI Payload File Missing	0x00000000	app950.fon	amd64_microsoft-windows-font-bitmap-terminal_31bf3856ad364e35_6.1.7600.16385_none_70644a8bdb0d9303	
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_microsoft-windows-securestartup-prompt_31bf3856ad364e35_6.1.7600.16385_none_4c045ec8fdc52d34	identity and keyform do not match; keyform is wrong.
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_microsoft-windows-interface_31bf3856ad364e35_6.1.7600.16385_none_30a6199da946ed8a	identity and keyform do not match; keyform is wrong.
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_microsoft-windows-tapi3_31bf3856ad364e35_6.1.7600.16387_none_bd3da371a9417462	identity and keyform do not match and neither is right.
(f)	CSI C Mark Deployment Missing	0x00000000	c!microsoft-w..anguagepack_31bf3856af364e35_6.1.7600.16385_57bd1e3dcc9b84fe	amd64_microsoft-windows-i..ntication.resources_31bf3856ad364e35_6.1.7600.16385_ja-jp_d5a76a345194464f	
(f)	CSI C Mark Deployment Missing	0x00000000	c!microsoft-w..anguaeepack_31bf3856ad364e35_6.1.7600.16385_57bd1e3dcc9b84fe	wow64_microsoft-windows-processmodel.resources_31bf3856ad364e35_6.1.7600.16385_ja-jp_da73688896f64a95	

Summary:
Seconds executed: 2002
 Found 6 errors
  CSI Corrupt Component Keyform Total count: 3
  CSI C Mark Deployment Missing Total count: 2
  CSI Payload File Missing Total count: 1

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I did, its in the dropbox link i think.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Ah - sorry! (missed that) - I'll get to it when I can, but it's likely to be the weekend :(
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
doesnt matter really, any help is appreciated :)
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
I've had a quick look - and the signs aren't good :(
If I fix the errors shown above, suddenly the registry hive becomes largely unreadable, due to corruption issues.

Perhaps we should check for causes before attempting a fix...
PLeasse check out the RAM using Memtest86= - see the tutorial here...
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run at least three full passes.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Running memtest, 16gb we'll see tomorrow.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Memtest ran without any errors. Worth mentioning that I replaced the ram a while ago with compatible, new ram.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
It may be a hangover from the old RAM, then.
I'll see what I can do with the hive - but you may want to prepare for the contingency of a repair install.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Had any time or luck with the hive ? Or should i consider a clean install ?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
I haven't had a chance to look, yet - too much Real Life in the way :(

Up to you - a Repair install could be the quickest way to fix this.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Allright, i'll go for a clean install instead and just get it over with.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
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