can't delete, can't rename

[mspenguin]

I've tried all the suggested programs (including FileAssassin and Unlocker), I've tried doing it by the command prompt...the computer insists the file doesn't exist and nothing I do gets rid of it. I'm extremely frustrated. It says I can't open the folder myself because I don't have administrator privileges even though I do. I just want to get rid of igfxmtc.exe

None of the antivirus programs delete it, even though some seem to think they do.

 

[Ranger4]

Hi mspenguin, welcome to the Forum.

It seems that this is a malware virus & is hard to remove. This website might be worth looking at to read through what this virus actually can do & does on your computer.

I cannot vouch for the free software they advertise as I have not used it, but it seems that it does a scan & then reports on what it finds. The question then arises as to whether removal is also free. You may have to be prepared to pay for a program to remove it.

[removed]

If you wish to what other programs are available to remove this, type in your browser search what is igfxmtc.exe

 

[mitchell65]

mspenguin
Have you tried Malwarebytes free?
What anti virus software is installed on your Dell and is it up to date?

 

[mitchell65]

Hi mspenguin, welcome to the Forum.

It seems that this is a malware virus & is hard to remove. This website might be worth looking at to read through what this virus actually can do & does on your computer.

I cannot vouch for the free software they advertise as I have not used it, but it seems that it does a scan & then reports on what it finds. The question then arises as to whether removal is also free. You may have to be prepared to pay for a program to remove it.

[removed]

If you wish to what other programs are available to remove this, type in your browser search what is igfxmtc.exe

I have just tried the link and my Malwarebytes Premium blocked the site with a malware warning!

 

[z3r010]

It flags for me too, so I've edited it out.