Solved Cant delete potentially infected folder

jasong1968

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Hi all

On my W7 64-bit machine, I have a folder I can not delete. It's in my PFiles x86 dir. A while ago, I installed Google Earth. I think I had done a system restore at some point to before that install, and was left with the google folder. That appears to now be the issue.

Inside the Gogole folder, there is a folder called Desktop. Inside there, there are several subfolders, the last one has no name. If I try to delete the Google folder, Windows explorer refreshes itself, I get spit back to the Win desktop, and the folder remains. I can rename it, I just cant delete it. The problem appears to be that unnamed folder; if i try and delete that, I get the windows refresh. if I try and rename it, I get an error message saying I cant. If I try and take control of it with permissions, and allow access, I get an error.

I have done an sfc scnanow - no issues found.

I have done a scan with malewarebytes - it did find a couple of rootkits in that Google subfolder, and I told mbytes to delete of course. It seemingly did, b/c a second scan finds nothing.

I took the HD out of my computer and hooked it up to another computer with a HD enclosure, but I still cant delete that folder I still get the windows refresh thing - even if I put that computer into safe mode.

I have done a virus scan and I watched as the scan was taking place - it seemingly skipped right over that folder. Unless it flashed the name so fast that I didnt see it.

Hoping someone can help me here - I have no idea what to try next.

Thanks much in advance.
 

My Computer

OS
Windows7 64
Try Unlocker. You may have to log off, then log on, or reboot before it can delete it. Also I'd check if this Google program has a removal tool in addition to the uninstall.
 

My Computer

Computer Manufacturer/Model Number
HP Media Center
OS
Windows 7 32 bit
CPU
AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.
Unlocker did the trick - thanks man! :D
 

My Computer

OS
Windows7 64
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