Can't install Adobe Reader

[gogreen]

I had Adobe Reader 9.3 installed, but it was uninstalled as part of my trying to install Adobe Reader 9.4, which won't install. I successfully downloaded the Adobe download manager in Firefox, but at the end of the Adobe Reader installation, I get two messages. Both want me to verify that I have access to the directory ProgramData\Adobe\Acrobat\9.0\Replicate\Security\Directories\acrodata; and ProgramFiles (x86)\Adobe\9.0\Reader\plug_ins\annotations\Stamps\Words.pdf.

In the first case, I have nothing in the Security folder. In the second case, I have nothing in the Reader folder.

I press ignore for both, but then the only option is to cancel.

I tried this process again with both my firewall (Windows 7) and antivirus program (AVG) disabled. Still didn't work, same error messages.

I tried this in IE, but it won't let me download files unless I install the Google Toolbar and make IE the default browser. I don't think this is a browser issue, though.

How can I get Adobe Reader 9.4 successfully installed?

Thanks.

 

[yowanvista]

Either remove it and reinstall Adobe using Revo Pro trial: Revo Uninstaller Pro - Uninstall Software, Remove Programs easily

Or use an alternative such as Foxit Foxit Software - Foxit Reader 4.1 for Windows or Nitro Nitro PDF Reader

 

[Nigsy]

Forget Adobe:

Foxit Reader - Free software downloads and software reviews - CNET Download.com

Foxit reader.

Beat me to it Yowanvista!!

 

[The Howling Wolves]

Foxit is far less bloated than adobe and all the baggage it carries.

 

[youllbelost]

plus one Foxit..117 Mb to 7.5 Mb what do you need?

 

[gogreen]

I'm using the Foxit Reader now, as an alternative. I tried the Revo Uninstaller Pro and the old Absolute Uninstaller I have, but Adobe Reader isn't listed.

Any suggestions on what happened with the Adobe install and how I can correct it?

Thanks.

 

[youllbelost]

What you can do is to reinstall the previous version and then uninstall it by Revo.Uninstaller.Pro..Advanced Mode

(Though Advanced mode is not that necessary but sometimes it helps.
It only takes 2 seconds more on my PC.)

 

[Dwarf]

Just downloaded and installed without any problems. Tried earlier, but the download wasn't completing, so I think that there might have been a problem at Adobe's end. Incidentally, I always download and save the file to my computer and then run it from there.

 

[gogreen]

I always save files and download them from my computer, too. But to download and install the Adobe Reader, you must first download the Adobe Download Manager. Where can I find the Adobe Reader as a standalone exe file?

Revo Uninstaller Pro doesn't show that previous versions of the Adobe Reader are on my computer. And I don't see an advanced mode on the Revo interface.

 

[stormy13]

Where can I find the Adobe Reader as a standalone exe file?

Here,

Download Adobe Reader 9.4.0 - FileHippo.com

Usually takes them a day or two after an update for them to add it to their library. MajorGeeks is another that will probably have it.

 

[Dwarf]

Direct link for this version from Adobe: http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.4.0/en_US/AdbeRdr940_en_US.exe

 

[gogreen]

I downloaded 9.4 from filehippo, but when I tried to install it, I get the same errors. I decided just to use the Foxit reader, which I think is pretty nice, anyway. Besides, I dislike trying to install the Adobe reader when it installs garbage that I don't want--some McAfee thing, for one. You have to uninstall all the crapware, even if the original install of what you really want works.

Even on the Foxit install, you have to watch for sneaky toolbar installations you may not want.

Thanks to all for your help and suggestions.

 

[stormy13]

Even on the Foxit install, you have to watch for sneaky toolbar installations you may not want.

Yes and no, depends on whether you get the installable version or the standalone version,

http://www.sevenforums.com/software/112943-foxit-2.html#post972814

 

[mitchell64]

Just for future reference if anyone picks this thread up in a search, i had problems with Adobe Reader standalone installing updates saying i did not have adequate Security permissions to install the update.

The fix was before doing the update change the Compatibility Mode to "Run this Program as Admin."

http://www.sevenforums.com/tutorials/316-compatibility-mode.html

 

[gogreen]

Thanks, Mitchell64, for trying. First I get error 1310. I click "ignore," and I immediately get error 1304. Retry doesn't work, so I have no choice but to cancel the installation.

 

[DarkJester]

i had this error today myself on a 32bit windows 7 system the error was solved by simply deleting the ProgramData\Adobe\Acrobat\ folder you may also need to remove the ProgramFiles (x86)\Adobe\9.0\Reader\ i how ever didnt cant hurt tho can it.

 

[gogreen]

Thanks, DarkJester. It worked!

 

[DarkJester]

not a problem m8 glad to have helped