Can't load my desktop

RegiKing

New member
Local time
1:42 AM
Messages
22
I have a boot problem since this morning. Apparently every time I put in the password in my log on account, once it's login in, it flashes into a black screen and returns me back to the logon screen. I can normally log in using safe mode. I would gladly appreciate if someone could help me with this problem.

Somethings to notice:
Already did system restore, system repair, disk checking and nothing.
I think the cause of the problem was TuneUp, after doing some "cleaning" I turned off the computer and since then I can't load up correctly, tried undoing what TuneUp did but during the process the program "stops working". I don't know what else to do...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
Hi RegiKing, you can also try to run your system repair with your CD... GL :)
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite
OS
Windows 7 Home Premium 64-bit
CPU
Pentium(R) Dual-Core T4300 @ 2.10GHz
Motherboard
Toshiba Model KSWAA - Chipset Intel GL40 Rev 07
Memory
3 GB DDR2 PC2-6400 (400 MHz) Samsung M4 70T2864Q23-CF7
Graphics Card(s)
Mobile Intel GMA4500M 32bit OS (64bit OS) dynamically
Sound Card
Realtek ALC272-GR Software Sound
Monitor(s) Displays
16.0" HD TFT with TrueBrite Matrix colour LCD display
Screen Resolution
1366 x 768
Hard Drives
FUJITSU MJA2320BH G2-(S2) 320GB (5400RPM) Serial-ATA
Keyboard
Canadian Bilingual Keyboard 105 keys with 13 Function keys
Mouse
Touchpad Point device & Lexma USB Mouse
Internet Speed
Walking is Faster
Other Info
Wireless LAN Realtek RTL89191SE 802.11n PCI-E NIC + a
LAN Realek PCIe FE Family Controller and
TOSHIBA Software Modem
I got no CD, Windows 7 cam already installed with my computer, only thing I have as backup is the local disc D recovery
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
I can't do repair install since I can't log in Windows 7. Tried everything else and still got the same problem...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
Yup I also did a system restore and nothing...

I will try and copy the registry from a computer that's the same model to the one I am having problems with. Hope that works since that might be what TuneUp messed up at.

EDIT: Apparently that didn't work. Do you have any other idea of what I can copy to maybe fix my issue?

EDIT 2: In system restore I got no restore points only from yesterday, but I didn't use TuneUp yesterday, used it 3 days ago and no other restore points appear when I check "show more restoration points"
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
ok just today I decided to try some msconfig tweaks and after playing with it I was able to load my dekstop back again. I am still though able to boot normally with certain services disables so right now I am in the process of checking which service is the cause of this mess.

To do a clean boot start safe mode.

Run msconfig

On general tab selecte selective startup and UNcheck all 3 options below it. Then go to Services Tab and click on "deselect all" (Note I am doing a translation of the options based on the spanish names). Now reboot and hopefully this will fix it. Now to see what may be the cause of the boot, start by again going msconfig, under services tab and select a certain number of services to start when you boot. Go checking little by little until you find the culprit (which is what I am doing right now)

Hope this helps :D
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
Sorry for posting a lot, but I just know found what the problem is. As said in my first post, TuneUp had something to do, I installed a third-party windows 7 style and apparently that is what makes my computer unable to pass the log on screen. Anyone got any ideas on how I might be able to fix this? I can't use Aero themes or anything, the theme appearing is the simplest it can be...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
you probably have to manually edit your boot.cfg file I dont know how or with what but you need this fille to be reset to default values or try installing another theme with the software and swtiching to that one
maybe a different them wont be corrupt and will give you the ability to get back to original windows stuff

what software is this your using
 

My Computer

Computer Manufacturer/Model Number
Custom built super system & Fujitsu Lifebook (Lap)
OS
Win7 Ultimate (32) & Win7 Pro (64)
CPU
i7-860 (2.8 Ghz Overclocked) & intel centrino duo
Motherboard
Asus P7P55D & standard fujitsu
Memory
4 GB (Patriot) & 2 GB
Graphics Card(s)
nivida GeForce GTS 250 & standard
Sound Card
Creative Sound Blaster X-Fi Xtreme Audio & default fujitsu
Monitor(s) Displays
View Sonic , Samsung
Hard Drives
1 TB Caviar Black
1 TB Caviar Green
1/2 TB WD (my book thing)
60 gig Hitachi Travel star in the fuji lifebook
(I administer multiple systems but these are mine and usually they are not the ones with problems ---because theyre mine)
PSU
THERMALTAKE Toughpower 750 & Standard
Case
Cooler Master Sniper
Cooling
Standard
I'm using TuneUp Utilities.

I just tried reverting the style back to the default but as soon as I opened that option, windows went crazy and the whole problem started again. It threw me to the log in screen and haven' been able to normal boot again.

Btw, I can't seem to start bootcfg in safe mode, nothing happens when I start the program.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
Sorry for posting a lot, but I just know found what the problem is. As said in my first post, TuneUp had something to do, I installed a third-party windows 7 style and apparently that is what makes my computer unable to pass the log on screen. Anyone got any ideas on how I might be able to fix this? I can't use Aero themes or anything, the theme appearing is the simplest it can be...

Can you make a new user?
 

My Computer

OS
ME/XP/Vista/Win7
Sorry for posting a lot, but I just know found what the problem is. As said in my first post, TuneUp had something to do, I installed a third-party windows 7 style and apparently that is what makes my computer unable to pass the log on screen. Anyone got any ideas on how I might be able to fix this? I can't use Aero themes or anything, the theme appearing is the simplest it can be...

Can you make a new user?

yup though what will I do with it?

well created a new user with administrative privileges and once I try to start with that user it tell me "User service profile cannot start. User profile cannot be loaded" (this is a translation)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
Sorry for posting a lot, but I just know found what the problem is. As said in my first post, TuneUp had something to do, I installed a third-party windows 7 style and apparently that is what makes my computer unable to pass the log on screen. Anyone got any ideas on how I might be able to fix this? I can't use Aero themes or anything, the theme appearing is the simplest it can be...

Can you make a new user?

yup though what will I do with it?


At some point you are going to have to start thinking about a clean install
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Sorry for posting a lot, but I just know found what the problem is. As said in my first post, TuneUp had something to do, I installed a third-party windows 7 style and apparently that is what makes my computer unable to pass the log on screen. Anyone got any ideas on how I might be able to fix this? I can't use Aero themes or anything, the theme appearing is the simplest it can be...

Can you make a new user?

yup though what will I do with it?

Did the setting work OK in the new user?
 

My Computer

OS
ME/XP/Vista/Win7

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
I had a similar problem a while back you need to uninstall tune up utilities and then start regedit go to edit and find and search for tune-up utilities or go to hkey local machine software and browse to anything associated with the program and delete them from you're system I would then go to windows resources and delete anything there that has to do with themes downloaded by the program ....After all this set a restore point before rebooting

I still dont really get it though you cant go to personalization and run a high contrast old school visual style .... never experienced that

Alternatively reinstall tuneup utilities right on top of the existing installation
to try and rectify the corrupt file thats all it is there's a corrupt file somewhere
messin stuff up maybe try that first before all the other stuff
If that doesn't work remove every trace of the program from your system set a restore point back up yer most important files while your in and reboot
 

My Computer

Computer Manufacturer/Model Number
Custom built super system & Fujitsu Lifebook (Lap)
OS
Win7 Ultimate (32) & Win7 Pro (64)
CPU
i7-860 (2.8 Ghz Overclocked) & intel centrino duo
Motherboard
Asus P7P55D & standard fujitsu
Memory
4 GB (Patriot) & 2 GB
Graphics Card(s)
nivida GeForce GTS 250 & standard
Sound Card
Creative Sound Blaster X-Fi Xtreme Audio & default fujitsu
Monitor(s) Displays
View Sonic , Samsung
Hard Drives
1 TB Caviar Black
1 TB Caviar Green
1/2 TB WD (my book thing)
60 gig Hitachi Travel star in the fuji lifebook
(I administer multiple systems but these are mine and usually they are not the ones with problems ---because theyre mine)
PSU
THERMALTAKE Toughpower 750 & Standard
Case
Cooler Master Sniper
Cooling
Standard
I had a similar problem a while back you need to uninstall tune up utilities and then start regedit go to edit and find and search for tune-up utilities or go to hkey local machine software and browse to anything associated with the program and delete them from you're system I would then go to windows resources and delete anything there that has to do with themes downloaded by the program ....After all this set a restore point before rebooting

I still dont really get it though you cant go to personalization and run a high contrast old school visual style .... never experienced that

Alternatively reinstall tuneup utilities right on top of the existing installation
to try and rectify the corrupt file thats all it is there's a corrupt file somewhere
messin stuff up maybe try that first before all the other stuff
If that doesn't work remove every trace of the program from your system set a restore point back up yer most important files while your in and reboot

You sir deserve a manly hug, that worked perfectly, I now can log in normally with all the services running without worrying if it will log me in again or not. Thanks for the help ^^
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv4-1623la
OS
Windows 8.1 x64
CPU
Intel(R) Core(TM) i5-2415M CPU @ 2.30 (x4)
Memory
8.00 GB
Graphics Card(s)
Interl(R) HD Graphics 3000
Sound Card
Cirrus Logic CS4206B (AB 28)
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1280 x 800
Hard Drives
BOOTCAMP (C:)
200 GB
Antivirus
Windows Defender
is there any chance that you could tip the scales for me in the upper right corner
also other users may be interested to know what you did that worked
glad to have been able to help
 

My Computer

Computer Manufacturer/Model Number
Custom built super system & Fujitsu Lifebook (Lap)
OS
Win7 Ultimate (32) & Win7 Pro (64)
CPU
i7-860 (2.8 Ghz Overclocked) & intel centrino duo
Motherboard
Asus P7P55D & standard fujitsu
Memory
4 GB (Patriot) & 2 GB
Graphics Card(s)
nivida GeForce GTS 250 & standard
Sound Card
Creative Sound Blaster X-Fi Xtreme Audio & default fujitsu
Monitor(s) Displays
View Sonic , Samsung
Hard Drives
1 TB Caviar Black
1 TB Caviar Green
1/2 TB WD (my book thing)
60 gig Hitachi Travel star in the fuji lifebook
(I administer multiple systems but these are mine and usually they are not the ones with problems ---because theyre mine)
PSU
THERMALTAKE Toughpower 750 & Standard
Case
Cooler Master Sniper
Cooling
Standard
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