Solved Can't print color from my photos

[lou99]

I can print color from a word doc, a website, pretty much anywhere except in My Pictures file. I spent an hour with someone from Canon (have a Canon printer) and he said it was a Windows problem. I do not have grayscale checked, and again the color printing is only affected by anything from my windows picture file. It just started happening a few weeks ago. Very frustrated. Any help would be greatly appreciated.

 

[AddRAM]

You`re saying a picture downloaded from a camera, phone etc. will not print out in color ?

Maybe uninstall the Canon drivers and re install.

 

[oscer1]

hi can you save a pic to the desktop and print in color. try a different photo viewer to print from. what program do you use to open the photos with?

 

[lou99]

microsoft office picture manager--and when I saved one to desktop, same thing (in fact if I do a preview, it shows up there too as black and white)

 

[oscer1]

can you open them with another program to test with?

 

[lou99]

Interesting...with windows photo viewer and microsoft picture manager (which I usually use to edit) it comes out b/w. But if I open with Paint, it prints in color (bad for printing though---it prints a larger size even at the smallest setting)

 

[oscer1]

interesting i would have to say. i think i would run a check on the file system http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[lou99]

hmmm...thanks for suggestion, but after clicking on that link, the warning has me concerned about doing that. Thanks anyhow. (Just realized that I am in 7 forum and I have windows 8---but when I googled this problem I saw people with the same problem going back to 2008---and no solutions

 

[edy1en]

it is printer driver problem, try get another picture editor program like irfanview, paint.net , gimp, etc and try it again.... i have this problem too with inbuild windows 8 photo viewer.

 

[AddRAM]

a sfc runs the same in 8, no problem running it. What are you worried about ?

Windows 8 Forums

Just un install the Canon drivers and software and re install, and change your default program to open pictures to windows photo viewer.

 

[lou99]

I know it's not the printer.

 

[NimoTony]

you said it previews fine in paint--so--open in paint--do a 'save as' (in other words resave it) then try opening like you normally do!

 

[AddRAM]

I would start a thread in Windows 8 Forums

 

[lou99]

Yeah...just didn't want to do a whole new password/login...and it seems like this problem has plagued people for years in different versions. Thank you everyone who made a suggestion. I really appreciate the time you took. Guess I am just stuck with this for now.

 

[AddRAM]

I use Epson All In One`s for my color printing, never had an issue.

I have a Brother and an HP Laserjet I use for B&W

 

[lou99]

It's not the printer. And I was printing color photos fine with this printer and can still print color photos if I use paint---it is something to do with the microsoft ofc picture manager

 

[AddRAM]

And windows photo viewer does the same thing right ?

Some option must have gotten changed, keep working on it.

 

[oscer1]

I would try what was suggested in post 9

 

[lou99]

I already have paint and it works with that...I just don't like to use it..changes size. I like to use picture manager and have used it for years.

 

[oscer1]

i realize that but if picture manager not working then you will need to find something else besides paint.