Still can't print to my networked HP5160

[ronnielee09]

I have Window 7 Home Premium, 32 bit & HP D5160 USB printer.
Thought I had the problem fixed. I was able to install the printer as a network printer on my laptop by turning on the windows firewall. The printer works fine on my desktop computer and will work fine when I connect the USB cable to my laptop. When I try to use it as a network computer from my laptop and check printer properties, I get the following msg:
"Function Address 0x66baa4e1 caused a protection fault
(exception code 0x000005) some or all property pages may not be displayed."
I can print to another network printer I have with no problems. I can print from another computer to the network HP D5160 with no problems. The only thing I can't do is print from my Laptop, thru my router, to the network HP D5160. I have turned on all print and file settings that I can find.
I'm now totally frustrated. I've tried everything HP support has.

 

[Dave Atkin]

Have you updated/re-installed the printer driver software on your laptop?

Software & Driver Downloads HP Photosmart D5160 Printer - HP technical support (United Kingdom - English)

Also, make sure that the Printer has a static IP address if possible.


Dave

 

[ronnielee09]

Yes, I have the most current driver from HP. How do I set a static IP address for the printer? I currently go thru a router.

 

[alphanumeric]

You may have to re-install or re-setup the printer on the laptop. I'm guessing the laptop may think the printer is still connected to the USB port. Delete the printer and run the install/setup utility again. Then select the "already configured wireless printer" option. It's something like that, anyway. I have an HP laserjet professional P1102w.

 

[Dave Atkin]

You would setup the static IP address on your printer directly through the menu settings.

Refer to your manual for this.

Alphanumeric's suggestion is also good. Give that a go - He may be best to help you as he has the same printer.


Dave