Can't see updates in Windows Update.

[Spock]

I still have this issue and all posts here didn't help. Time settings are fine. Windows Update works, I just cannot see the optional updates in the list. So I am not sure if you really had the same problem, Firedawg. All my Antivirus etc. is able to update. I have no functional problem, I just cannot see the updates. So for me there is still no solution...

 

[Flavius]

If you use any extra language pack (through Vistalizator) then please restore original language

Another possible reasons:

-uninstall all 3p security software
-reset router to factory defaults
-it would be also caused by any virus...

 

[Spock]

I don't have extra language packs and I don't have Vistalizator. The only security software I use is MS Security Essentials (prior I used AVG free, same problem there). The route cannot cause the problem - I have a laptop which I use in several networks (home, office...), the problem occurs everywhere. No viruses found...

 

[jerde]

If you use any extra language pack (through Vistalizator) then please restore original language

Another possible reasons:

-uninstall all 3p security software
-reset router to factory defaults
-it would be also caused by any virus...

Hello Flavius,

I have Windows 7 premium 64 bit from Dell.

I also cannot see my update history, and windows update tells me that I have never updated even though it has.

I have installed English from a original Hebrew Windows with Vistalizator. I want to try your advice as this may be the problem. What is the best way to go back to the original Hebrew language without loosing my programs and files?

UPDATE:
Ok, so after changing back to Hebrew that did not fix the problem, I still cannot see my update history. I can see that updates were installed when I go to 'installed updates', but not able to view update history to see the detail of the update.

 

[Flavius]

@Spoke and @Jerde

Do you use any proxy server?If yes please dispose this proxy server.

You can also try reset WU components in aggressive mode How do I reset Windows Update components?

 

[Spock]

No proxy here, just a standard win7 on a Thinkpad laptop, DSL Internet via Router, no extras. I point out again, that the problem is gone after a win restart but comes back after a while (don't know the trigger...). However I had the problem from the beginning of my win7 installation. I will have a look at the WU reset think, thank you!

UPDATE: Uhm, this tool you linked above is NOT for Win7!

 

[Spock]

In another forum I found this: One should enter "regsvr32 jscript" and/or (?) "regsvr32 vbscript" in a command window. That is supposed to fix the problem. Since I have no idea what these commands do I did not try yet. Can anyone here tell me what this means? I think it registers jscript.dll or vscript.dll. And what does this mean?

 

[jerde]

Ok, looks like it is working now. This is a new computer so perhaps the first updates that were installed simply didn't register. I went ahead and installed a Spanish language pack to test to see if it would show up in Update history, and it did. I just hope this sticks and I don't get the same problems that Spock is having. Good luck.

 

[Spock]

@jerde: What did you do? Did you fix the problem? It sounds like you did a fresh install, so no real fix?

 

[jerde]

@ Spock: I don't know whether I had a problem to begin with, because this is a new computer. The first time I booted up the computer I went to check for updates. I then installed the updates it gave me and then I tried to go to update history to see the details of what was installed. I could not find the updates in update history, so I thought this was odd. I could see them when viewing 'installed updates', but Windows update did not register me as downloading any updates in the update history.

I went ahead and updated the OS to Ultimate and then checked for updates again. It then showed me that I had 33 optional updates (the language packs). So, I installed one of the language packs to see if it would show up in update history, and it did. Since then I have installed one important update and that is also showing in update history. So it seems as though the problem is solved, which is probably due to my updating the OS to Ultimate.

 

[Spock]

We must pay attention not to confuse things here - you are talking about not seeing updates you already installed in the respective list. In contrast I am talking about new updates which are currently NOT installed. Clicking on these Updates (optional or important updates) brings up an empty page, so I can neither see details on the upates nor can I select or deselect them. However I do see the updates which have been installed.

 

[Flavius]

UPDATE: Uhm, this tool you linked above is NOT for Win7!

This tool work fine & correctly for Windows 7 too,tested many times on this forum too,nobody know why still is this stupid warning about applicable for older system only -ignore this warning

 

[Spock]

Ok... strange, thanks for the hint. What about the suggested "regserv32" command (see above). Any ideas what it does?

EDIT: I just read on the page you linked (the WU reset tool) that if you do that manually you have to execute several "regsvr32 *.dll" commands, among which I found exactly those two I posted before... So applying the tool would actually include those commands. Therefore it might be worth the try to execute those two commands and see first it this is enough.

 

[Aleziss]

The way I found to get back the list of update available was doing this 10 seconds procedure.

1) hit "CTRL+ALT+DEL"
2) click "Task Manager"
3) click the "Process" tab
4) find "explorer.exe" (not iexplorer.exe)
5) kill by selecting the "explorer.exe" and click the button "End Process". You will lose the desktop at this point. Not to worry, it will come back as it was.
6) click the "Application" tab in the "Task Manager"
7) create a new application and type "explorer.exe"
8) your desktop will reapear like it was before
9) close the task manager
10) go back to windows update and now you are able to see the updates

What cause the issue, I do not know. How to fix it permanently, I do not know but this procedure works every time for me.

It's quick and easy and does not seem to affect the system. My system stays on all the time (weeks before I restart the system) it do not slow down my system at all.

I'm running W7 Prem Fam Ed 64bit.

Hope this helps !

By the way, I am translating from a French W7 so I might not have given you the exact words for the procedure but you should understand this pretty easy.

 

[Flavius]

Interesting solution posted by by @Aleziss....

It would be also issue with dll search module.Last time MS published fix for this
A new CWDIllegalInDllSearch registry entry is available to control the DLL search path algorithm

 

[Lio]

I only wished to thanks Aleziss
Today I see this problem in my WinUpdate and Here I've found the solution .... as always
So thanks again guys

 

[danielponte]

Up..!

Guys, did you find any solution besides killing explorer.exe and re-starting it? This is really annoying me, as everytime there are new updates I can see how many they are but I can't see what they are!

Thanks for the tip about the explorer.exe, it works, but it's only a work-around. This bug must be fixed sometime.. dang

 

[dimk]

The trick with the Task Manager, worked perfectly for me too. I have to notice though that I saw an application tab of Flash Player opening by itself. A couple of days ago I upgraded Flash Player to the version of 11.3.300.265. I don't know if it is a coincidence but I suppose that this problem might have something to do with the last version on Flash Player.

 

[TriAnMan]

I've found that this issue appears after waking up from a hibernation and disappears after a restart. But another hibernation makes the issue appear again.

Any ideas to fix it?

 

[NoelDP]

Please start a NEW thread of your own - rather than hijacking a two-year-old thread which may no longer be relevant.
Give details of your system, and follow the instructions at http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html