Solved Can't Start in Normal Mode, White Screen and error 0xc0000022

[ericjl56]

My computer hasn't been working for months. Only get a white screen and error 0xc0000022 about the explorer application after login. It it Acer Aspire 5733Z with Windows 7 Home Premium 64bit. I can access safe mode, safe mode with networking, safe mode with command prompt. Any help would be awesome.

 

[Arc]

Hi ericjl56.

First of all, scan the system for possible virus infection with the following programs.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Also, Uninstall iTunes and the camera software, as a test. Uninstall McAfee Family protection too.

Let us know the results.

 

[ericjl56]

I have uninstalled a few programs. I ran both TDSSKiller & Windows Defender Offline nothing turned up. I am currently running a full scan with Windows Defender Offline.

 

[ericjl56]

I just did a factory reset and problem solved.

 

[Arc]

Very good news.
Let us know for any further issue.