CD/DVD burner will no longer burn

@EmmaLouise:

When you upgraded to Windows 7, did you do and upgrade install, or a new install from scratch? Upgrade installs rarely go well, and something in the upgrade may have messed up the drivers. There is also a frequent registry issue with some laptop DVD drives, that prevents them from working right. That problem can show up in different ways.

I'll do a look around and see if I can find any details on that possibility.
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Tried both of those links and they both eventually led to the same thing after i had downloaded them and it said the target drive could not be found.
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Acer Aspire
OS
Windows 7

My Computer My Computer

At a glance

Windows 72.4 GHz Intel i3 cpu8GB
Computer Manufacturer/Model Number
Dell Inspiron
OS
Windows 7
CPU
2.4 GHz Intel i3 cpu
Memory
8GB
Mouse
MS Explorer Mouse
Internet Speed
100 Mb/s

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Emma I have a couple of questions.

1. How old is your system
2. How often to you burn CD's/Dvd's


Steve
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 - OEM Service Pack 1Intel Core i7 930 2.80Ghz Bloomfield Socket L...Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600M...Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 P...
Computer Manufacturer/Model Number
Over Clockers Ultima Viper 2.80Ghz
OS
Windows 7 Ultimate 64 - OEM Service Pack 1
CPU
Intel Core i7 930 2.80Ghz Bloomfield Socket LGA 1366
Motherboard
Gigabyte GA-X58A-UD3R Intel X58 Socket 1366 DDR3
Memory
Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600Mhz Tri Channel
Graphics Card(s)
Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 PCI Express
Sound Card
Realtek ALC889 @ Intel 82801JB ICH10 - High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 920N 19"
Screen Resolution
1280*1024
Hard Drives
1 x OCZ Vertex2 Series 120GB 2.5" SATA-II SSD
1 x Seagate Barracuda 7200.12 1TB SATA-II 32MB Cache
1 x Western Digital Caviar Green 2TB SATA-II 64 MB Cache
PSU
Corsair TX 650W ATX SLi
Case
Antec 902 Ultimate Gaming Case Black
Cooling
Prolimatech Megahalems Rev B CPU Cooler Socket 775/1156/1366
Keyboard
Microsoft Comfort Curve Keyboard
Mouse
Microsoft Optical USB
Internet Speed
ADSL24 FTTC 34.2 Mbps Down 7.1Mbps Up
Other Info
OcUK 22x DVDSATA ReWriter Black
Akasa AK-FN058 Apache Black Super Silent 120mm Fan
Printer Epson Stylus Photo R300
Scanner Canon Canoscan 8000F
Yeah it does look like that, and i think it would be compatible anyway as i asked the manufacturer before installing windows 7 in case it would cause problems. Thanks for all your help anyway.

Yeah it does show up in device manager
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Acer Aspire
OS
Windows 7
Only got this laptop November 2009 so its not even a year old, and i didnt burn that many before it stopped working, maybe about 20 at the most
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Acer Aspire
OS
Windows 7

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Yeah it does look like that, and i think it would be compatible anyway as i asked the manufacturer before installing windows 7 in case it would cause problems. Thanks for all your help anyway.

Yeah it does show up in device manager
I edited my post before I saw this. See this Microsoft link. It may help.

Your CD or DVD drive cannot read or write media


Thanks but i tried this earlier, just came up saying there wasn't any problems
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Acer Aspire
OS
Windows 7
The laptop is still under warrenty then isn't it, why don't you take it to gert repaired.
 

My Computer My Computer

At a glance

Windows 72.4 GHz Intel i3 cpu8GB
Computer Manufacturer/Model Number
Dell Inspiron
OS
Windows 7
CPU
2.4 GHz Intel i3 cpu
Memory
8GB
Mouse
MS Explorer Mouse
Internet Speed
100 Mb/s
yeah think thats what im going to have to do, just thought i'd check on here first and see if it was maybe something i could of easily fixed myself that i just didnt know how to do, but obviously not that easy
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Acer Aspire
OS
Windows 7
Yeah it does look like that, and i think it would be compatible anyway as i asked the manufacturer before installing windows 7 in case it would cause problems. Thanks for all your help anyway.

Yeah it does show up in device manager
I edited my post before I saw this. See this Microsoft link. It may help.

Your CD or DVD drive cannot read or write media


Thanks but i tried this earlier, just came up saying there wasn't any problems

Did you try all three MS fix-it's in post 2?
 

My Computer My Computer

At a glance

ME/XP/Vista/Win7
OS
ME/XP/Vista/Win7
Try this link enter the number then click the link below then save, once it's saved then run it.
 

My Computer My Computer

At a glance

Windows 72.4 GHz Intel i3 cpu8GB
Computer Manufacturer/Model Number
Dell Inspiron
OS
Windows 7
CPU
2.4 GHz Intel i3 cpu
Memory
8GB
Mouse
MS Explorer Mouse
Internet Speed
100 Mb/s

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Acer Aspire
OS
Windows 7
That link that I provided a minute ago does download a file, download it save it to your desktop then run the .exe file, and see if that works
 

My Computer My Computer

At a glance

Windows 72.4 GHz Intel i3 cpu8GB
Computer Manufacturer/Model Number
Dell Inspiron
OS
Windows 7
CPU
2.4 GHz Intel i3 cpu
Memory
8GB
Mouse
MS Explorer Mouse
Internet Speed
100 Mb/s
That link still comes up with the bit saying it couldn't find the target drive. :(
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Acer Aspire
OS
Windows 7
Are you choosing the bottom download link? Cause when I do it, it offers me a choise to either run or save.
 

My Computer My Computer

At a glance

Windows 72.4 GHz Intel i3 cpu8GB
Computer Manufacturer/Model Number
Dell Inspiron
OS
Windows 7
CPU
2.4 GHz Intel i3 cpu
Memory
8GB
Mouse
MS Explorer Mouse
Internet Speed
100 Mb/s
yeah, i've tried both ways and they both end up the same
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Acer Aspire
OS
Windows 7
This might sound daft but it is possible that you have some dirt on the lens, maybe if you have a cd/dvd cleaner that you could run and see if that helps.


Steve
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 - OEM Service Pack 1Intel Core i7 930 2.80Ghz Bloomfield Socket L...Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600M...Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 P...
Computer Manufacturer/Model Number
Over Clockers Ultima Viper 2.80Ghz
OS
Windows 7 Ultimate 64 - OEM Service Pack 1
CPU
Intel Core i7 930 2.80Ghz Bloomfield Socket LGA 1366
Motherboard
Gigabyte GA-X58A-UD3R Intel X58 Socket 1366 DDR3
Memory
Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600Mhz Tri Channel
Graphics Card(s)
Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 PCI Express
Sound Card
Realtek ALC889 @ Intel 82801JB ICH10 - High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 920N 19"
Screen Resolution
1280*1024
Hard Drives
1 x OCZ Vertex2 Series 120GB 2.5" SATA-II SSD
1 x Seagate Barracuda 7200.12 1TB SATA-II 32MB Cache
1 x Western Digital Caviar Green 2TB SATA-II 64 MB Cache
PSU
Corsair TX 650W ATX SLi
Case
Antec 902 Ultimate Gaming Case Black
Cooling
Prolimatech Megahalems Rev B CPU Cooler Socket 775/1156/1366
Keyboard
Microsoft Comfort Curve Keyboard
Mouse
Microsoft Optical USB
Internet Speed
ADSL24 FTTC 34.2 Mbps Down 7.1Mbps Up
Other Info
OcUK 22x DVDSATA ReWriter Black
Akasa AK-FN058 Apache Black Super Silent 120mm Fan
Printer Epson Stylus Photo R300
Scanner Canon Canoscan 8000F
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