Computer BSOD's When it Realizes It's Alone

[waserza]

This is going to sound weird, but my computer bluescreens 98% of the time when i'm either gone or not looking at it. I recently got a new graphics card, but i was using the card for around a week before i started noticing this. Anybody who goes through the minidumps will probably find the reasons for some of the earlier crashes, like VMWare and whatnot, but more recently, every time i leave my computer unattended for more than a couple minutes, it will crash. Upon analyzing the minidumps, all the information i've gleaned from them is pretty much the same, something about VISTA_DRIVER_FAULT, there's never a faulting process directly stated. I can sit and play games and use my computer all day without a crash, but when i leave the thing unattended for any amount of time, it usually crashes. I certainly hope anybody reading this will be able to get more information from the minidumps than myself. Thanks in advance

 

[koolkat77]

Welcome to SevenForums.

The title of your thread is nice

Anyway, most of your .dmps are showing errors with Avast! antivirus.

fffff880`09371278  fffff880`03e6f49bUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x2b49b
---------------------------------------------------
fffff880`09370f58  fffff880`03ff0f71Unable to load image \SystemRoot\System32\Drivers\aswTdi.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
 aswTdi+0x3f71
---------------------------------------------------
fffff880`09371278  fffff880`03e6f49bUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x2b49b

Please uninstall Avast! antivirus and replace with Microsoft Security Essentials (To test)

• avast! Uninstall Utility | Download aswClear for avast! Removal
• Microsoft Security Essentials - Microsoft Windows

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Which version of the Nvidia drivers are you using?

 

[waserza]

Will do, I'll report back after that's done. Thanks for the quick reply!

EDIT:I'm using Nividia diver version 306.97

 

[koolkat77]

Sure.

Keep us posted

 

[waserza]

Got rid of Avast, Security essentials is updating right now, and the system scan returned all clear. Do you think there was something wrong with Avast? or did my PC just not agree with it? I'll run chkdsk now and see if there's anything wrong. I have a newer 1TB HDD and my first HDD is only 80Gigs. I would take it out but that's the drive GRUB is on and I don't feel like fixing all that. Linux is kind of my fallback, because windows has had a nasty history of not working properly on this system.

EDIT: dskchk returned all clear, Security essentials are installing updates. Thanks for your help, and i guess i'll post back here in the event that i get more crashes like this.

 

[koolkat77]

Got rid of Avast, Security essentials is updating right now, and the system scan returned all clear. Do you think there was something wrong with Avast? or did my PC just not agree with it? I'll run chkdsk now and see if there's anything wrong. I have a newer 1TB HDD and my first HDD is only 80Gigs. I would take it out but that's the drive GRUB is on and I don't feel like fixing all that. Linux is kind of my fallback, because windows has had a nasty history of not working properly on this system.

EDIT: dskchk returned all clear, Security essentials are installing updates. Thanks for your help, and i guess i'll post back here in the event that i get more crashes like this.

Thanks.

I'm not sure but Avast! does sometimes contribute in BSOD-s. Was it the latest version of Avast!?

Is windows installed on the 1TB HDD or..?

Will wait for an update, good luck.

 

[waserza]

As far as i can tell i was using the latest version of Avast. Windows is installed on the bigger drive, i barely even use the smaller one anymore, i think it is also loaded with windows though. The hard drives in my computer are all messed up, the smaller one has windows 7 and GRUB, but linux and the main installation of windows 7 are on the big drive.

 

[koolkat77]

That's okay

You may continue to monitor for crashes (keeping your eye off the PC) and update your thread when you see it

 

[waserza]

Alright, thanks for all your help!

Also, this reminds me of the problem my computer was having. Some scientists figured out that if they stare directly at a certain isotope of Uranium, it will stop decaying, but it begins again when they look away

 

[koolkat77]

:roflmao:
See you soon

 

[koolkat77]

Did the BSOD-s reoccur?

 

[waserza]

it did just the other day actually, but i don't think its the same problem. even then, i have bigger problems. currently, windows has killed the drivers for any network card. and won't let me reinstall them. i made a thread in the drivers section, nobody seems to have replied. at this point, i think i'm just going to reinstall windows when i get the chance. hopefully that will solve the majority of my problems. Thanks for checking back! and thanks for solving my BSOD problem!

 

[koolkat77]

I see.

Post back if you have issues related to BSOD-s or something else. I'm no expert at anything but will try to help.

 

[waserza]

(Return of)PC BSOD's When it Realizes it's Alone

Hello, i have a similar problem to the one that was fixed in my first thread, where Avast! Antivirus was the culprit. This time, I have only recently reinstalled windows due to some glitches and bugs that i just got tired of. Now, my PC is doing a similar thing, only now it seems to happen more frequently, around 5-6 times a day, and it only seems to happen while the computer is either idol or i am away from it. I can play games and browse the web for hours, but the moment i walk away for more than half an hour, the PC bluescreens and reboots. I don't use Avast! anymore, as it was determined to be the cause of the problem before. Now, whenever the computer BSOD's, the stop message is usually something along the lines of SYSTEM_SERVICE_EXCEPTION. I have tried my best using windbg to figure out the problem, but like last time, it just says NTKRNLMP.exe or something that's part of the root windows files. It also says something about an undefined symbol. I am using the symbols from MS's website as the path, so i figure it should be up to date, right? Anyway, i figure i'm not exactly doing everything right, so i'll leave it to the professionals here. Thanks in advance to anybody who helps out!

 

[koolkat77]

Hi.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.

*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
​

If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.

*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
​

*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
​

3. Test the next stick of RAM (stick #2) in the next motherboard slot.

*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
​

*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
​

4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

   Information

Errors are sometimes found after 8 passes.

   Tip

Do this test overnight, before going to bed.

 

[waserza]

will do, i'll come back when it's finished with the results. If the memory is bad, this wouldn't be the first time memory has gone bad in this motherboard, and it would also not be the first time this motherboard has been fried and RMA'd. I have encountered nothing but problems with it...

 

[koolkat77]

Fried, RMA'd and you got the same MB back?

Your case seems similar to this one: http://www.sevenforums.com/crashes-debugging/262169-random-bsod-error-0x0000003b.html

I'm hoping not though..

 

[waserza]

I ran memtest, but didn't set it to eight passes, i'll do that tomorrow morning. The first two passes came back all clear though, and i'll let it run all night.

I see you moved my thread, i considered posting here, but was hesitant to revive an old thread. Plus, this thread was already solved

The board started out freezing just like in that other post you linked, but it would also crash and artifact to a bunch of jumbled up colors within twenty minutes of starting it, and after that it had to be unplugged before it would boot again. it got to the point where it didn't even work anymore, so i RMA'd it, and i'm pretty sure it's not the same board, either way, now, less frequently than the bluescreens, it just freezes, no reboot, nothing, it will do this at any time, during startup, at the login, in linux, windows, even before booting. Next time, i will be hesitant to buy Asus, but that's only because of my bad experiences with this model.

 

[koolkat77]

There are a few stress tests that can be performed..

Hardware - Stress Test With Prime95

• http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

CPU - Stress Test Using IntelBurnTest

• http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html
  

Video Card - Stress Test with Furmark

• http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html
  

Monitor your temps with Speccy during these tests

• Speccy - System Information - Free Download

Video Memory Test:

• |MG| Video Memory Stress Test 1.7.116 Download

 

[waserza]

oooh, this looks bad. It's currently on the seventh pass, and says somewhere around a hundred thousand errors. This almost proves my theory, being that this is the second set of ram that has fried in this model motherboard, do you think i have any hope with Asus sending me a different model if i send this one in?