Computer Randomly Freezes

Ryphier

New member
Local time
5:18 AM
Messages
5
So for the past month or so my computer has been periodically freezing, sometimes half an hour after start up and other times it can be fine for a full day of use. The freezing leaves my computer in a fully unresponsive state (pressing caps locks on my keyboard does not light up the LED) and the only option I have is to restart it by holding down the power button.

I've tried several things after browsing several forums, the things I've tried include:
- Testing for bad RAM, test come back fine and as a further measure I have taken one stick out and tried using just one but I crash, same for the other stick
- Updating all drivers
- Checking for malware (using malware bytes) and a general virus scan (Trend micro Titanium)
- Scanning and fixing registry errors (using freeware programs) (this seemed to do the job as I was able to run perfectly fine for several hours, but then my PC froze
- Monitoring heat/CPU usage (the highest any component gets to is 45C at the time of freezing)

I'm not sure if there is any relation but it generally only happens while running Google Chrome, Hearthstone or Dayz. Yet I can play Guild Wars 2 (known to be very CPU intensive) for 6+ hours and have no freezing occur (same for most steam games)

Any and all help is very much appreciated, as freezing occurring with University assignments quickly approaching is not going to be fun.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz
Motherboard
ASRock Z77 Extreme3
Memory
Corsair Vengeance 16GB (2x8GB) DDR3 1600 MHz
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
2x Flatron E2411 (24" 60Hz)
Screen Resolution
(1) 1920 x 1080 x 32 bits (4294967296 colors) @ 60Hz (2) 1
Hard Drives
(1) Samsung SSD 840 PRO Series ATA Device (2) ST31000524AS ATA Device
PSU
800W
Keyboard
Razer BlackWidow Ultimate
Mouse
Razer Naga
Internet Speed
7Mbs/2Mbs
Antivirus
Trend Micro Titanium
Browser
Google Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Make sure you're only running one antivirus; start with that.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP DV5 1132 Entertainment Notebook
OS
Windows 7 Ultimate x64
CPU
Intel Mobile Core 2 Duo T5800 @ 2.00GHz
Motherboard
Quanta 3602
Memory
4.00GB Dual-Channel DDR2 @ 398MHz (6-6-6-18)
Graphics Card(s)
Intel Mobile Intel 4 Series Express Chipset Family (Merom)
Sound Card
IDT High Def
Monitor(s) Displays
Built-in OEM Display, 26" Toshiba External Flatscreen
Screen Resolution
1280x768
Hard Drives
Fujitsu 220GB (SATA-II 3.0Gb/s OEM), Crucial SSD M4 128GB (SATA-III 6.0Gb/s)
PSU
OEM Laptop PSU
Case
OEM
Cooling
OEM
Keyboard
Built-in OEM
Mouse
USB Optical Mouse
Internet Speed
Turtle
Antivirus
Microsoft Secirty Essentials
Browser
Firefox
Other Info
Broadcom 802.11g Network Adapter
I see no mention of two anti virus. What did I miss?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Do you mean 1333
Whoops thanks for catching that, it's 1600. I went through and updated system specs using the automatic option on System Info.
What programs did you use for your registry scans?
I went through the Registry section of CCleaner, do you have another recommended program?
Make sure you're only running one antivirus; start with that.
Ahh, sorry for the confusion, I run Trend Micro primarily. temporarily disabled it and then downloaded and ran Malwarebytes, after that came up with no results I removed it and switched Trend Micro back on
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz
Motherboard
ASRock Z77 Extreme3
Memory
Corsair Vengeance 16GB (2x8GB) DDR3 1600 MHz
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
2x Flatron E2411 (24" 60Hz)
Screen Resolution
(1) 1920 x 1080 x 32 bits (4294967296 colors) @ 60Hz (2) 1
Hard Drives
(1) Samsung SSD 840 PRO Series ATA Device (2) ST31000524AS ATA Device
PSU
800W
Keyboard
Razer BlackWidow Ultimate
Mouse
Razer Naga
Internet Speed
7Mbs/2Mbs
Antivirus
Trend Micro Titanium
Browser
Google Chrome
No, that is the one I use.
Remember that it should be use with caution. Take a close look what it want to do and use it's backup options.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Here are the SFdebugFiles.
Not sure if it will be useful or not, since I am not having BSOD. But as you said sometimes it may help.
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz
Motherboard
ASRock Z77 Extreme3
Memory
Corsair Vengeance 16GB (2x8GB) DDR3 1600 MHz
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
2x Flatron E2411 (24" 60Hz)
Screen Resolution
(1) 1920 x 1080 x 32 bits (4294967296 colors) @ 60Hz (2) 1
Hard Drives
(1) Samsung SSD 840 PRO Series ATA Device (2) ST31000524AS ATA Device
PSU
800W
Keyboard
Razer BlackWidow Ultimate
Mouse
Razer Naga
Internet Speed
7Mbs/2Mbs
Antivirus
Trend Micro Titanium
Browser
Google Chrome
The only thing I can see that is a maybe is WUDF Host.
If it was my computer I would run Eset Online Scanner (Free)

Free Virus Scan | Online Virus Scanner from ESET

EDIT:
Just had another Idea.
After the scan unplug all unnecessary things.
Try you system with just the mouse, keyboard hooded up.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
After the scan unplug all unnecessary things.
Try you system with just the mouse, keyboard hooded up.
I usually only run with keyboard, mouse headset and my 2 displays connected. After removing headset and one display my PC still froze. Thanks anyway
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz
Motherboard
ASRock Z77 Extreme3
Memory
Corsair Vengeance 16GB (2x8GB) DDR3 1600 MHz
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
2x Flatron E2411 (24" 60Hz)
Screen Resolution
(1) 1920 x 1080 x 32 bits (4294967296 colors) @ 60Hz (2) 1
Hard Drives
(1) Samsung SSD 840 PRO Series ATA Device (2) ST31000524AS ATA Device
PSU
800W
Keyboard
Razer BlackWidow Ultimate
Mouse
Razer Naga
Internet Speed
7Mbs/2Mbs
Antivirus
Trend Micro Titanium
Browser
Google Chrome
This is going to be a process of elimination. Because the problem varies for a few minutes to several hours make it difficult to point to something.

Because your keyboard looses it's lights could you use different usb ports.
If that doesn't help try a different mouse and keyboard.
Does you system have problems doing things other than gaming?

Have you use the Samsung SSD Tool box? Also is the Firmware up to date?

Support - Solid State Drives MZ-7PD256 | Samsung Memory & Storage

It would be helpful to put the brand of your power supply in your System Specs.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Because your keyboard looses it's lights
Sorry for the confusion, the keyboard doesn't lose its lights, but pressing caps lock does not turn on the caps lock light. All backlit LED's are still on

As I said it also happens while just using the internet (google chrome) and once just on the desktop

I already have samsung magician and that runs when my computer is on and keeps all SSD firmware up to date

My system never experiences any other problems apart from this freezing, no slow downs, hangs or programs becoming unresponsive
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz
Motherboard
ASRock Z77 Extreme3
Memory
Corsair Vengeance 16GB (2x8GB) DDR3 1600 MHz
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
2x Flatron E2411 (24" 60Hz)
Screen Resolution
(1) 1920 x 1080 x 32 bits (4294967296 colors) @ 60Hz (2) 1
Hard Drives
(1) Samsung SSD 840 PRO Series ATA Device (2) ST31000524AS ATA Device
PSU
800W
Keyboard
Razer BlackWidow Ultimate
Mouse
Razer Naga
Internet Speed
7Mbs/2Mbs
Antivirus
Trend Micro Titanium
Browser
Google Chrome
I do not see this in any of your post.

As I said it also happens while just using the internet (google chrome) and once just on the desktop
I did see this in post #1

I'm not sure if there is any relation but it generally only happens while running Google Chrome, Hearthstone or Dayz. Yet I can play Guild Wars 2 (known to be very CPU intensive) for 6+ hours and have no freezing occur (same for most steam games)
----------------
That suggest that the problem could be in Hearthsone or Dayz programs (games).
I don't use Chrome but could you look and see if Chrome has a hardware accelerator of some kind and turn it off.

Have you tried those games with a another browser?

What happened once on you computer is no concern.
If something only happened once on your computer you wouldn't be asking for assistance.

You stated your drives are updated, that is good.
You stated you don't have a heat problem, that is good.
Now could you check manually that your Firmware is up to date and what the update was designed to do?
I don't recommend auto update because you don't know what the update does or when it is going to do the update.
Anything that is Auto Update or Scheduled can cause gaming problems.
I don't use Auto Update or Scheduled of anything just for those reasons.

Have you run Eset On Line Scanner as requeated? Please report results.

Have you been keeping Restore Points?
I need exact answer to exact questions.
If I can't help you I will look for others that might have a idea.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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