Computer restarts randomly

greenplant

New member
Local time
9:23 AM
Messages
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Hello. My computer has recently started to restart randomly. Screen instantly becomes black, and after around 10 seconds computer starts booting again. The computer is running all the time during the process (no power loss). By the way, normal restart takes 2-3 seconds of "black screen". 3 days ago i got 5 crashes 10-15 min after turning computer on. 2 days ago i did not have any (i cleaned computer inside and changed the extension cord). Yesterday i was using computer for very long time without any kind of problem, so i thought it was the cord problem, but this morning i had 4 the same crashes, each after~5 min after boot. I unticked the "reboot after error" - still reboots.

I am not getting BSOD, event veiwer says only:
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

There is no minidump, i unplugged and plugged again ram, disk, graphic card, ran disk check and ram check.
CPU/GPU temperatures are 35-45. The northbridge is hot, but from what i read, it is normal temperature. The motherboard and gpu are new, 6 months since i bought em.

BIOS voltage shows 3.363, 5.190, 12.168

I've got no idea what may be wrong. The lack of any kind of crash information makes me completely confused.
Thanks in advance for advices
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
windows7 x64
CPU
QuadCore AMD Phenom II X4 Black Edition 955, 3215 M
Motherboard
Gigabyte GA-970A-DS3P
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GTS 450
PSU
WDC WD50 00AAKX-001CA0 SATA Disk Device
Hello Greenplant,

Please, finish filling out your "System Specs" We need this information to better assist you.
http://www.sevenforums.com/member.php?u=500680

Just before all this rebooting and black screen issues started; did you install any new Hardware, Printers, USB devices, etc., or Software, including Windows Updates?

Do you have a dedicated Graphics Card installed?

Have you tried System Restore?

Have you scanned for Viruses or Malware?

What Antivirus and Firewall do you have install?

John
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavilion 6751c
    OS
    Win7, Win10, Win11
    Internet Speed
    100 Mbps
    Antivirus
    Norton 360
    Browser
    IE 11
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ENVY 750-514 & Dell XPS 8960
    OS
    Win7, Win10, Win11
    Antivirus
    Norton 360
I did not install anything new. I tried switching the gpu (got old, scond one) and the problem did not disappear. I noticed i have extremely hot northbridge, my motherboard is gigabyte GA-970A-ds3p.
 

My Computer

Computer type
PC/Desktop
OS
windows7 x64
CPU
QuadCore AMD Phenom II X4 Black Edition 955, 3215 M
Motherboard
Gigabyte GA-970A-DS3P
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GTS 450
PSU
WDC WD50 00AAKX-001CA0 SATA Disk Device

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Added some system info.
I've noticed that if it crashes once and i let it restart it will crash after several minutes and so on. When i wait some time i can still use computer normally.
 

My Computer

Computer type
PC/Desktop
OS
windows7 x64
CPU
QuadCore AMD Phenom II X4 Black Edition 955, 3215 M
Motherboard
Gigabyte GA-970A-DS3P
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GTS 450
PSU
WDC WD50 00AAKX-001CA0 SATA Disk Device
Today after 5 crashes i couldnt turn the computer on for like 2 minutes. I kept pressing power button and nothing was happening, after 2 minutes it finally turned on. The mouse lights had power all the time tho...
 

My Computer

Computer type
PC/Desktop
OS
windows7 x64
CPU
QuadCore AMD Phenom II X4 Black Edition 955, 3215 M
Motherboard
Gigabyte GA-970A-DS3P
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GTS 450
PSU
WDC WD50 00AAKX-001CA0 SATA Disk Device
By chance have you been monitoring your system temps?

It would be handy to have the proper system specs.

WDC WD50 00AAKX-001CA0 is not a PSU. It's a hard drive.

Take a look at my system specs. I will give you a idea.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Open the case and make sure the CPU fan is working properly, and is not full of dust or debris. If the CPU has been getting overheated, it may need new thermal paste applied.

Check in Task Manager>Performance Tab, see if CPU is running at or near 100%
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavilion 6751c
    OS
    Win7, Win10, Win11
    Internet Speed
    100 Mbps
    Antivirus
    Norton 360
    Browser
    IE 11
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ENVY 750-514 & Dell XPS 8960
    OS
    Win7, Win10, Win11
    Antivirus
    Norton 360
Temperatures are between 35 and 45. The fans are working properly, cleaning every component was the first thing i've done before posting.

Edit: This morning got 5 crashes after less than minute from windows start each. I rebooted in safe mode, and i am working without any problems. Should i reinstall all drivers then?
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
windows7 x64
CPU
QuadCore AMD Phenom II X4 Black Edition 955, 3215 M
Motherboard
Gigabyte GA-970A-DS3P
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GTS 450
PSU
WDC WD50 00AAKX-001CA0 SATA Disk Device
Does it do this in Safe Mode?
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavilion 6751c
    OS
    Win7, Win10, Win11
    Internet Speed
    100 Mbps
    Antivirus
    Norton 360
    Browser
    IE 11
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ENVY 750-514 & Dell XPS 8960
    OS
    Win7, Win10, Win11
    Antivirus
    Norton 360
No, in safe mode everything works good and i did not get black screen for quite some time

I suppose its something with graphic card drivers, because in safe mode the graphic card is not used for rendering, but i reinstalled them and the problem persisted... Right now i uninstalled all drivers from audio/gpu and let windows automatically install updates. Did not get any crash so far, but im on 1024x800 resolution
 

My Computer

Computer type
PC/Desktop
OS
windows7 x64
CPU
QuadCore AMD Phenom II X4 Black Edition 955, 3215 M
Motherboard
Gigabyte GA-970A-DS3P
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GTS 450
PSU
WDC WD50 00AAKX-001CA0 SATA Disk Device
Yeah, keep working with graphic drivers, you may find a solution there.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavilion 6751c
    OS
    Win7, Win10, Win11
    Internet Speed
    100 Mbps
    Antivirus
    Norton 360
    Browser
    IE 11
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ENVY 750-514 & Dell XPS 8960
    OS
    Win7, Win10, Win11
    Antivirus
    Norton 360
Well it died just before a moment without the drivers xD
I've got no idea whats goin on here.
 

My Computer

Computer type
PC/Desktop
OS
windows7 x64
CPU
QuadCore AMD Phenom II X4 Black Edition 955, 3215 M
Motherboard
Gigabyte GA-970A-DS3P
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GTS 450
PSU
WDC WD50 00AAKX-001CA0 SATA Disk Device
Solved the issue :) It was the PSU, capacitors were worn out.
 

My Computer

Computer type
PC/Desktop
OS
windows7 x64
CPU
QuadCore AMD Phenom II X4 Black Edition 955, 3215 M
Motherboard
Gigabyte GA-970A-DS3P
Memory
4GB
Graphics Card(s)
NVIDIA GeForce GTS 450
PSU
WDC WD50 00AAKX-001CA0 SATA Disk Device
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