This morning when I woke up and turned on my computer instead of going into windows it started with a black screen a movable cursor. After about 10 minutes it finally loaded into windows but it was very slow, it took about 10 minutes to open Chrome and was nearly impossible to use.
I have tried start up repair and restored the computer but it didn't seem to work. It is still horribly slow.
Because this computer is only 2 days old I haven't gotten around to installing an antivirus yet but the only things I have installed so far are Steam, Team Fortress 2, Bandicam, Skype and Java. I do not believe I have been to any unsafe webpages either.
I tried going into Safe Mode and it seemed to be working faster but opening things like control centre still took longer than they should.
Also, I just noticed that after waiting nearly 10 minutes for Chrome to open in Normal Windows a popup has appeared saying "Your preferences file is corrupt or invalid. Google Chrome is unable to recover your settings." I am not sure if this has anything to do with what is happening but I have not experienced this popup before.
The computer did come with all of the disks and boxes of various parts.
Any help would be greatly appreciated, thank you.
I am also not sure if this is the right section as I'm not sure what is causing this problem, sorry.
I have tried start up repair and restored the computer but it didn't seem to work. It is still horribly slow.
Because this computer is only 2 days old I haven't gotten around to installing an antivirus yet but the only things I have installed so far are Steam, Team Fortress 2, Bandicam, Skype and Java. I do not believe I have been to any unsafe webpages either.
I tried going into Safe Mode and it seemed to be working faster but opening things like control centre still took longer than they should.
Also, I just noticed that after waiting nearly 10 minutes for Chrome to open in Normal Windows a popup has appeared saying "Your preferences file is corrupt or invalid. Google Chrome is unable to recover your settings." I am not sure if this has anything to do with what is happening but I have not experienced this popup before.
The computer did come with all of the disks and boxes of various parts.
Any help would be greatly appreciated, thank you.
My Computer
At a glance
Microsoft Windows 7 Home Prem 64bit OEMBlack Edition AMD A8 Quad Core Turbo 4.2GHz2x4GB G.SKILL Ripjaws 1600MHz DDR3 Ram2GB Sapphire R7 250 Boost Edition
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom Build
- OS
- Microsoft Windows 7 Home Prem 64bit OEM
- CPU
- Black Edition AMD A8 Quad Core Turbo 4.2GHz
- Motherboard
- Gigabyte F2A88XM-HD3 FM2+ AMD mATX
- Memory
- 2x4GB G.SKILL Ripjaws 1600MHz DDR3 Ram
- Graphics Card(s)
- 2GB Sapphire R7 250 Boost Edition
- Hard Drives
- WD 500GB Blue Hard Drive
- PSU
- 500W Zalman ZM500-GV Power Supply
- Case
- Cooler Master K380 Mid Tower Gaming Chassis
- Cooling
- Cooler Master JetFlo 120mm Fan - Red
- Browser
- Google Chrome