Coprocessor

[cdgemor]

Hello....
I am new here and I was wondering if someone can help me with my sound/coprocessor problem. (Hp dv6000 AMD 64x2 TK-55- no sound & theres no driver installed.) Need help fast

 

[JDobbsy1987]

Hi cdgemor,

Welcome to Seven Forums.

To get the drivers try downloading the audio drivers from here:
Software & Driver Downloads HP Pavilion dv6000 CTO Notebook PC - HP technical support (United Kingdom - English)

Although these are the Vista drivers i have found that 99% of the time they work (Vista drivers for windows 7 in general, not specifically for this laptop ).

Regards,
JDobbsy1987

 

[cdgemor]

Thnx a million JDobbsy1987 I will try now.

 

[JDobbsy1987]

Not a problem, let us know how that goes.

 

[cdgemor]

Coprocessor / no sound

As I suspected, the same drivers were already installed but there is this error message that keeps coming up:"Hardware changes might not have been detected"

 

[JDobbsy1987]

I take it this was a vista laptop that you have upgraded to windows 7?
If yes then have you made any hardware changes since the upgrade?

When you look in the Device Manager is it showing that drivers are not installed (i.e. the yellow triangle)?
Click Start >> Right Click Computer >> Select Manage >> Click on Device Manager.

 

[cdgemor]

I take it this was a vista laptop that you have upgraded to windows 7?
If yes then have you made any hardware changes since the upgrade?
When you look in the Device Manager is it showing that drivers are not installed (i.e. the yellow triangle)?
Click Start >> Right Click Computer >> Select Manage >> Click on Device Manager.

Yes I did have vista & no I did not make any hardware changes. I know I used a MagicJack USB internet phone device but that was it. Also the device manager is showing that the drivers are not installed (i.e. the yellow triangle).

you should also know that I did the reinstall this morning.:huh:

 

[JDobbsy1987]

So are all the drivers installed except for the Sound drivers?

 

[cdgemor]

Yes but ....to be exact under device manager>>other devices>> the yellow triangle is highlighted right next to Coprocessor.
After clicking on it I find out that there is no update... Really chalenging

 

[cdgemor]

To be more specific these were the drivers I installed:
(15.49_nforce_winvista_win7_32bit_international_whql)
(sp34794)
(sp36079 (1))
(sp45112)
(sp37732)

 

[JDobbsy1987]

Did you get an installation wizard for the sound drivers or did it just unpack the files?

 

[cdgemor]

not sure what u mean

 

[JDobbsy1987]

After you downloaded the .exe for the sound driver and ran it, 2 things happen:

1. The .exe file will extract itself (the exe will more than likely extract itself to... c:\SWSETUP\)
In that folder you will have folders named like this:
SP44940
SP45166
2. An installation wizard will open asking you things like accepting the terms and conditions/license agreement with a series of pages that you would just click Next on.

After you ran the .exe did you actually get the installation wizard?

 

[cdgemor]

Yes I did & even though they are installed on the computer the problem still persist. Tell me though, would installing a windows XP remove this problem?

 

[JDobbsy1987]

Try having a look at the following link, 2nd post being the area to read, Although HP does not officially support windows 7 on your laptop (hence not having 'Windows 7' Drivers on their site) the 2nd post may be of help.

http://h30434.www3.hp.com/t5/Operating-systems-and-software/General-Windows-7-Upgrade-Guide-for-HP-Laptops/td-p/236034

Just encase you were not aware, the coprocessor is the chipset driver.

The above link has links to the chipset and audio drivers (for vista) but based on the SP number they are different to the ones you have downloaded.

Worth a try

Hopefully this will help.

 

[cdgemor]

Thnx again for ur help. I will inform u of the response.

 

[stormy13]

cdgemor the problem is that that driver set is too new for your laptop and as a result there is no support for it in the drivers. You need to find out which Nvidia chipset is on the motherboard (from what I can find, it has the 72/7300 Go video), but HP doesn't like to make it easy with the specs for most of their laptops.

That said grab this,

CPUID - System & hardware benchmark, monitoring, reporting

and post a screen shot of the Motherboard tab. Hopefully it will show enough info to point you to which chipset driver to use (and will hopefully work with the laptop version of the chipset).

 

[JDobbsy1987]

cdgemor the problem is that that driver set is too new for your laptop and as a result there is no support for it in the drivers. You need to find out which Nvidia chipset is on the motherboard (from what I can find, it has the 72/7300 Go video), but HP doesn't like to make it easy with the specs for most of their laptops.

That said grab this,

CPUID - System & hardware benchmark, monitoring, reporting

and post a screen shot of the Motherboard tab. Hopefully it will show enough info to point you to which chipset driver to use (and will hopefully work with the laptop version of the chipset).

I have never seen this software before, i have just downloaded it, this is ace!!

I'm sure i will find this very useful

 

[cdgemor]

cdgemor the problem is that that driver set is too new for your laptop and as a result there is no support for it in the drivers. You need to find out which Nvidia chipset is on the motherboard (from what I can find, it has the 72/7300 Go video), but HP doesn't like to make it easy with the specs for most of their laptops.

That said grab this,

CPUID - System & hardware benchmark, monitoring, reporting

and post a screen shot of the Motherboard tab. Hopefully it will show enough info to point you to which chipset driver to use (and will hopefully work with the laptop version of the chipset).

Thank u for ur response Stormy 13;975381. earlier I did not get through so I reformatted the laptop. I have not updated the drivers yet so I will meticulously follow your expert advice.
Regards
Cdgemor

 

[cdgemor]

cdgemor the problem is that that driver set is too new for your laptop and as a result there is no support for it in the drivers. You need to find out which Nvidia chipset is on the motherboard (from what I can find, it has the 72/7300 Go video), but HP doesn't like to make it easy with the specs for most of their laptops.

That said grab this,

CPUID - System & hardware benchmark, monitoring, reporting

and post a screen shot of the Motherboard tab. Hopefully it will show enough info to point you to which chipset driver to use (and will hopefully work with the laptop version of the chipset).

Thank u for ur response Stormy 13;975381. earlier I did not get through so I reformatted the laptop. I have not updated the drivers yet so I will meticulously follow your expert advice.
Regards
Cdgemor

Can u tell me how to find the Motherboard tab please?