copy of windows is not genuine build 7601 code 0xC004FE00

[asbhangu]

Hi everyone is there anyone who can help me with this problem and sorry I don't have much knowledge of the computer.
please help me with this.
Avtar

Diagnostic Report 
(1.9.0027.0):
-----------------------------------------
Windows Validation 
Data-->
 
 
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product 
Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 
289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 
00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: 
OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: 
{B254369A-66A6-4CBF-A9E5-B9606B13CA36}(1)
Is Admin: Yes
TestCab: 
0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 
0x80070002
Product Name: Windows 7 Ultimate
Architecture: 
0x00000000
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error: 
 
Validation Diagnostic: 
Resolution Status: N/A
 
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, 
hr = 0x80070002
 
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 
0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe 
Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 
0x80070002
 
 
OGA Notifications Data-->
Cached Result: N/A, hr = 
0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 
0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
 
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office 
Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: 
N/A, hr = 0x80070002
Office Diagnostics: 
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 
(compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet 
Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download 
unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: 
Allowed
Initialize and script ActiveX controls not marked as safe: 
Disabled
Allow scripting of Internet Explorer Webbrowser control: 
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe 
for scripting: Allowed
 
 
File Scan Data-->
 
 
Other data-->
Office Details: 
<GenuineResults><MachineData><UGUID>{B254369A-66A6-4CBF-A9E5-B9606B13CA36}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3596649072-484392346-530666185</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite 
L500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.40</Version><SMBIOSVersion 
major="2" 
minor="5"/><Date>20090710000000.000000+000</Date></BIOS><HWID>3C203407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. 
Australia Standard 
Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product 
GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft 
Office Enterprise 
2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65402</Pid><PidType>14</PidType></Product></Products><Applications><App 
Id="15" Version="12" Result="103"/><App Id="16" Version="12" 
Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" 
Version="12" Result="103"/><App Id="1A" Version="12" 
Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" 
Version="12" Result="103"/><App Id="A1" Version="12" 
Result="103"/><App Id="BA" Version="12" 
Result="103"/></Applications></Office></Software></GenuineResults>  
 
 
 
Spsys.log Content: 0x80070002
 
 
Licensing Data-->
Software licensing service version: 
6.1.7601.17514
 
 
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System 
- Windows(R) 7, OEM_SLP channel
Activation ID: 
7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 
55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 
00426-00178-926-600173-02-1033-7601.0000-1672015
Installation ID: 
002932300911864820285024853380947281440800900943854290
Processor Certificate 
URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine 
Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use 
License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product 
Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial 
Product Key: VKM6G
License Status: Notification
Notification Reason: 
0xC004F063.
Remaining Windows rearm count: 5
Trusted time: 6/22/2015 
2:33:22 PM
 
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 
0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:22:2015 
13:00
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: 
Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
 
HWID Data-->
HWID Hash Current: 
MgAAAAEAAgABAAEAAAACAAAAAwABAAEAeqims/jqen/aeii8AkeaiMzhTdeUL8xuRso=
 
 
OEM Activation 1.0 Data-->
N/A
 
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker 
version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
 
  ACPI Table Name OEMID Value OEMTableID Value
 
APIC   PTLTD     APIC  
 
FACP   TOSCPL  CRESTLNE
 
HPET   INTEL   CRESTLNE
 
BOOT   PTLTD   $SBFTBL$
 
MCFG   INTEL   CRESTLNE
 
SLIC   TOSCPL  TOSCPL00
 
OSFR   TOSHIB  A+2nd ID
 
SSDT   PmRef  CpuPm

 

[NoelDP]

The installed Key is an OEM_SLP Key for WIndows 7 Ultimaite - ONLY valid on an ASUS computer. Your machine is a Toshiba built before the release of Windows 7, and so cannot support use of such a Windows Key at all - let alone one from the wrong manufacturer.
The fact that it shows an apparent SLIC table for WIndows 7 in the BIOS section probably means that there is a hacker's Activation Exploit installed.

For which version and edition of Windows is the machine licensed, according to the COA sticker on the machine's case?

 

[asbhangu]

I think I had vista on it before and then I had some problems in this machine nearly 2 years ago and I gave this laptop in a shop to get it fixed. then they put windows 7 ultimate in it and it was running fine until few days ago. I started getting some malware's called rocket tab and uninstall.exe. I tried to fix them and one day when I restarted my laptop it cam up with saying this copy of window is not genuine build 7601. when I did slmgr - rearm it came up with error code 0xC004FE00.

 

[NoelDP]

That fits with what I can see from the report.
The installation is counterfeit - the shop installed a non-legal version of Windows presumably because they couldn't be bothered to do the job properly.
Something caused the Activation Exploit they installed (to circumvent activation and validation requirements) to break down, with the results you're seeing only now.

Your best option is to reformat and reinstall using genuine media and Key - preferably the manufacturer's Recovery media (which you should have created when you first got the machine, or which may still be available from them for a price)
You should also pursue the shop for at least a partial refund of the fees you paid.