Solved Copy of Windows not genuine

[jak834]

Have genuine Dell Win 7 for years now. Ran fine until the last few months where several times I've booted and had a black desktop with icons and the old Copy of Windows is not genuine. Each of the past couple of times I did the SLMGR -REARM at a command prompt run as admin. And then it ran fine for a long time in between.

Today it came up with the not genuine window. I hadn't had a Windows update. I ran Malwarebytes and had one pup and got rid of it. I tried the SLMGR deal again and it said you've done it too many times. So I read that you go into regedit/local machine/ and reset the SkipRearm value to 1 to be able to use SLMGR -REARM again. Ran it and it said ok, but after reboot the not genuine once again.

Did a System Restore to a week ago when it was ok and it ran and restored, but then came up with the not genuine once again.

I entered the Product Key off of the comp case into the Computer Change Product Key box. Said no good. So I ran Magical Jelly Bean to get the Product Key. It came up with

Product ID: 00426-OEM-89xxxxx-xxxxx match to CD Key data
CD Key: MHFPT-8C8M2-xxxxx-xxxxx-xxxxx

I entered the CD Key number in Change Product Key but said no good.

I did see that some recommend uninstalling update KB971033. Little leary to do that, but I will if it's a good fix.

Thanks

 

[jak834]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {6B798F84-D4FD-4C23-853E-FE92422B848A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr_escrow.180801-1700
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6B798F84-D4FD-4C23-853E-FE92422B848A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1988939885-3979250693-323603781</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Dell XPS420                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="5"/><Date>20090225000000.000000+000</Date></BIOS><HWID>FA373107018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600010-02-1033-7601.0000-2502018
Installation ID: 001023423475691602060614976552482665839542416603224864
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2C9T3
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 0
Trusted time: 9/7/2018 5:33:53 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:21:2018 11:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAAABAAEAAQACAAAAAQABAAEAeqhi8xpAdtcEECw2GuysHWZCzDE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		B9K    
  FACP			DELL  		B9K    
  HPET			DELL  		B9K    
  BOOT			DELL  		B9K    
  MCFG			DELL  		B9K    
  SSDT			DELL		st_ex
  OSFR			DELL  		B9K    
  SLIC			DELL  		B9K

 

[jak834]

Windows Product Key: *****-*****-V9488-FGM44-2C9T3

That's the one I entered and it didn't take.

 

[Ranger4]

From what I have been able to find after searching the web it seems that your Windows activation code that you are using is for a Hewlett Packard computer & yours is showing as a Dell.

Are you sure you have the right installation disc & have yo looked around the computer to find it's authorisation code sticker.

 

[torchwood]

Hi Jak,

Ranger4 is correct, you are trying to use an HP key.

it appears that the machine was originally shipped wth Vista, there is NO W7 marker key present within the BIOS, part of the reason its going non-genuine.

The OEM sticker on the side of the machine should state Manufacturer/W7 version/key
The key you are trying to use would never be imprinted on a >>Genuine<< install disc, its only ever used during the manufacture of the machine.

Slmgr is only a temporary fix

Roy

 

[jak834]

Ok. I think I'm going to go buy a Win 10 and make the big transition. Had done it on my laptop so we'll make the whole house 10 now. Thanks for your help!