Corrupt Quickbooks

polaray

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Quicken won't load database file. What are my options? infected with babylon.
Running Vista. TIA. 2007 QuickBooks.
 

My Computer

Computer Manufacturer/Model Number
Compaq
OS
Windows 7
CPU
AMD Athlon LE-1640
Memory
2gb
Graphics Card(s)
ati
Sound Card
Soundblaster Augdigy SE
Monitor(s) Displays
Emachines LCD 19 in
He has been using anti-virus programs and I think he has to rid himself of maleware and spyware first.
 

My Computer

Computer Manufacturer/Model Number
Compaq
OS
Windows 7
CPU
AMD Athlon LE-1640
Memory
2gb
Graphics Card(s)
ati
Sound Card
Soundblaster Augdigy SE
Monitor(s) Displays
Emachines LCD 19 in
Has the person using Quickbooks, have they made in local backups? That is a backup to physical media, like a flash drive. If so, you could replace the file with the latest backup.
 

My Computer

Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
We use QuickBooks 2012 at work. We make daily backups for that very reason. I've had to use the back up to restore the data base, but only on a few occasions.
 

My Computer

Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
Thanks,
ok in his users folder he has files that say backup. Which files does he need to over write? TIA
 

My Computer

Computer Manufacturer/Model Number
Compaq
OS
Windows 7
CPU
AMD Athlon LE-1640
Memory
2gb
Graphics Card(s)
ati
Sound Card
Soundblaster Augdigy SE
Monitor(s) Displays
Emachines LCD 19 in
I'd use that latest one. Then suggest to make backups daily to a thumb drive.
 

My Computer

Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks for the link, I sure had time getting Babylon out of my home network.

As far as backing up to a flash drive...I will suggest that he invest in a 32 GB capacity flash drive.

By the way Great forum. :)
 

My Computer

Computer Manufacturer/Model Number
Compaq
OS
Windows 7
CPU
AMD Athlon LE-1640
Memory
2gb
Graphics Card(s)
ati
Sound Card
Soundblaster Augdigy SE
Monitor(s) Displays
Emachines LCD 19 in
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