corrupted SFC scan and failed sfcfix.exe

[Macari]

hello I have run a sfc scan and it showed I had corrupted files upon research I cam accross the sfcfix.exe which had also failed. Please help if you can Thanks

 

[marsmimar]

Hello Macari and welcome to Seven Forums.

It's been reported that several Windows Updates starting in May 2015 have caused people to experience corrupted system files after running sfc /scannow.

I'd try uninstalling all updates from May and June. Then try running the sfc again. If it works (no integrity violations found) then you'll know one or more of the Updates was responsible for the corrupted files. You could try reinstalling just a few at a time and run sfc after each group. If sfc runs successfully install the next group. If the sfc shows corrupted system files after running the scan you'll know which Update(s) were at fault. Uninstall those few updates, and install just one at a time. Run the sfc after each install until you know for sure which Update(s) is causing the issue.

http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html

Hopefully other Forum members will jump in with other suggestions.

 

[Macari]

Thanks for the reply marsimar, unfortunately I have been having issues for quite a while now, it's not only the sfc sacan, but others errors, as well as the 0x45d error while trying to restore to factory default settings, so in the end I just gave up, probably a bad thing to do, but I have the windows 10 upgrade reserved, so hopefully that may help. but I am always willing to try any advice that is offered, however I am reluctant to try the repair upgrade as it is a factory OEM and it came with no recovery media, so I aint sure if it would accept my product key or not.

 

[AddRAM]

You need a Windows 7 Home Premium install dvd, to use your key on the COA.

 

[Macari]

Mine says Window 7 Home Prem OA
Acer Group

 

[tjg79]

The problematic updates are KB3022345 and KB3068708. If you remove KB3022345 it won't reappear for update again. If you remove KB3068708 it will remove KB3045999, KB3063858, and KB2882822 as well and they will all reappear for update again. When they reappear, if you hide KB3068708, the system will only install the other three and you should get a good indication from SFC.

I just spoke with a Microsoft Level 2 tech and their only solution is to do a clean install or wait for future updates. Microsoft is aware of this issue and if enough users contact them and complain, they might do something sooner rather than later.

I'm running Win 7 Pro x64, so your mileage may vary pertaining to what I indicated in the first part of this post.

Regards

PS - I ran the SFCfix and it didn't work for me.

 

[Macari]

ok thanx for that tjg79, I will remove the update and hide when reappears and I will run sfc scan after removal and post

 

[Macari]

Hi tj, I don't have KB3022345, and removed and set KB3068708 to when it reappeared and installed the other 3 as stated, however sfc sacn still shows corruptions, and sfcfix failed. So I guess I have limited options , repair upgrade or clean installation, I do have windows 10 reserved, so I may just wait for that first.

Thoughts please.

 

[tjg79]

Hi tj, I don't have KB3022345, and removed and set KB3068708 to when it reappeared and installed the other 3 as stated, however sfc sacn still shows corruptions, and sfcfix failed. So I guess I have limited options , repair upgrade or clean installation, I do have windows 10 reserved, so I may just wait for that first.

Thoughts please.

I would make sure that KB3022345 and KB3068708 are removed and then do a complete disk cleanup and then run SFC /Scannow. If you ran the sfcfix, restore your system to a previous time.

When I do a complete disk cleanup I run the TFC (Temp File Cleaner by OldTimer), delete all the files in the prefetch directory, run disk cleanup and then run Ccleaner.

I ran the sfcfix, but it didn't work for me. I then restored my system to before the sfcfix. If I remove the updates described above, I get a good sfc result.

Regards

 

[GokAy]

Sorry to be asking this, but it has happened before: When you say you are running sfcfix, you are drag dropping the second file on to sfcfix.exe, right? and not double clicking.

 

[Macari]

no gokay I am double clicking the sfc.exe from my download folder

 

[Macari]

no gokay, I am double clicking the sfcfix.exe from my download folder

 

[tjg79]

no gokay I am double clicking the sfc.exe from my download folder

That could be part of the problem. You are just supposed to drag and drop the appropriate version (x32 or x64) sfcfix.zip onto the sfcfix.exe file. There's no double clicking involved.

Regards

The Tech Cookbook – Windows 7 update (KB3022345) causing corrupt files


1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download SFCFix.zip from one of the below links, and save this to your Desktop. Ensure that this file is named SFCFix.zip – do not rename it.
3. If you have a x64 machine download this version: SFCFix (x64 fix)
4. If you have a x86 machine download this version: SFCFix (x86 fix)
5. Save any open documents and close all open windows.
6. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
7. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
8. SFCFix will now process the script.
9. Upon completion, a file should be created on your Desktop: SFCFix.txt.
10. The results should return as Fixed:

I suggest restoring your system to a point in time before you attempted any sfcfix operations and starting over being sure to follow the instructions carefully.

 

[GokAy]

No need to system restore, just drag drop the correct zip file on to exe.

 

[Macari]

I did the drag and drop and got the txt file(attached) and re ran the sfc /scanow from cmd and it still returned corrupted

 

[tjg79]

I did the drag and drop and got the txt file(attached) and re ran the sfc /scanow from cmd and it still returned corrupted

It didn't work for me either. I just removed the offending update and then hid it so that it won't present itself for reinstall. I get good results with SFC as long as that update isn't installed.

Regards

 

[GokAy]

Tj, ever considered you may have a different issue?

Macari, sfcfix worked fine. And replaced the 2 offending files.

Open cmd and run:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

And attach sfcdetails.txt here

 

[tjg79]

Tj, ever considered you may have a different issue?

Macari, sfcfix worked fine. And replaced the 2 offending files.

Open cmd and run:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

And attach sfcdetails.txt here

I guess it's possible, but very unlikely. If I have KB3068708 installed, I get the corruption issue with SFC, but if it's removed from the system, I get a good indication from SFC. So, my issue is directly related to KB3068708.

I suspect the problem is that I deleted KB3022345, which was the update that was originally identified with this issue. It's my understanding that KB3068708 was supposed to fix the KB3022345 SFC issue.

Perhaps if I hadn't deleted anything, the issue would have resolved itself, but by deleting the updates, the system could have corrupted something that is now causing the issue to appear with KB3068708 and resist the SFCFix solution.

Presently, I have KB3068708 removed and hidden, so my sfc results are good. If I decide to go with the Win 10 upgrade, I'll just unhide KB3068708 and check for updates before the Win 10 upgrade. But, the more I think about the Win 10 upgrade, the more likely I am to just stay with Win 7.

 

[Macari]

command not working, let me find the hammer lol

 

[GokAy]

In my screen (I am at the phone) the command shows as 2 lines, but needs to be 1. Maybe that's why