could my kaspersky idle scanning cause random reboots

marty1856

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I am using kaspersky internet security 2012 and had ithe dle scanning option enabled. Idle scanning updates definitions, scans memory and files andother intensive tasks when computer is locked, or in idle and screensaver starts. Idle scanning ends when computer use starts.

All of a sudden in May I started getting random reboots every few days when system was idle or screensaver working or right after screensaver ended and I started a program. Got no dump file, error code 41-kernel power-rebooted without prober shutdown . Did hardware tests(not psu) had no errors, and no virus no temp issues

At wits end I disabled idle scanning in kaspersky and the last 3 days I have had no reboots leaving computer running for hours and screensaver working. COULD THIS HAVE CAUSED MY REBOOTS.
 

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WINDOWS 7 64 BITintel I7 950 3.02 system12 gig 1600 speed balistic ram by crucialevga gtx 460 1 gig ram ddr 5
Computer Manufacturer/Model Number
custom made by micro center
OS
WINDOWS 7 64 BIT
CPU
intel I7 950 3.02 system
Motherboard
asuses montherboard p6x58de-e
Memory
12 gig 1600 speed balistic ram by crucial
Graphics Card(s)
evga gtx 460 1 gig ram ddr 5
Sound Card
creative labs extreme gamer
Monitor(s) Displays
samsung 23 inch lcd monitor b2330h
Screen Resolution
1920 x 1080
Hard Drives
2 western digital hard drives 1 teribite each
PSU
hx 850 w corsair modular power supply
Case
cool masr haf x
Cooling
h50 corsiar cooler cooler and 3 fans
Keyboard
standard usb
Mouse
standard usb
Internet Speed
high speed optimum boast
Other Info
use netgear n3700 router s and blue ray play to ger netflix on my tv
Hiyya marty Mate I have had KIS for over three years now and apart form not getting proper installs have had no problems at all.

Have you contacted support or the forum? Kaspersky Lab Forum (Powered by Invision Power Board) if they cannot give you a definite answer - which I doubt you might need to reinstall and config again.

What version is showing in support? is it like mine in the pic if not then you haven't been getting the correct updates.

By the by you are not running any other ISS other than Malwarebytes (free) are you?
 

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My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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