CPU does not detect video card

Paes

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Hi all,

... strange issue that I cannot figure out.

Motherboard: Gateway DX4850
CPU1: i5-2300
CPU2: Pentium G645

When I install the Pentium CPU, it detects the video card in the x16 PCIE slot. When I install the i5 CPU, it does not detect the card.

I've tried the i5 CPU in another MoBo and same issue --- it does not detect the video card.

There are no bent pins on the CPU, and it was previously functional.

Does anyone have any suggestions on how to troubleshoot this?
 

My Computer

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6TD DELUXE
Memory
6.00 GB
Graphics Card(s)
ATI Radeon HD 5700 Series
Hard Drives
(1) Corsair Force 3 SSD ATA Device
(2) WDC WD1001FALS-00E8B0 ATA Device
(3) WDC WD1001FALS-00E8B0 ATA Device
Your motherboard supports these CPU's.

https://support.gateway.com/s/desktop/2011/gateway/dx4850/DX4850sp5.shtml

Operating System Genuine Windows® 7 Home Premium 64-bit2 Processor1, 3, Intel® Core™ i7-2600 processor
Intel® Core™ i5-2500 processor
Intel® Core™ i5-2400 processor
Intel® Core™ i3-2120 processor
Intel® Core™ i3-2100 processor

From post #1

Motherboard: Gateway DX4850
CPU1: i5-2300
CPU2: Pentium G645

It seem like Gateway used a i5-2300

http://www.newegg.com/Product/Product.aspx?Item=N82E16883113171

Gateway DX4850-45u (PT.GBL02.018) Desktop PC Intel Core i5 2300 (2.80GHz) 6GB DDR3 1TB HDD Capacity Windows 7 Home Premium 64-bit

When you are using a prebuilt motherboard (Gateway) their is no way to get enough info.

If I had to guess I would think it's the bios.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks for pointing that out. The i5-2300 came with the server, and was working fine up until I swapped it out with the Pentium processor, so I'm not sure that it has to do with CPU/MoBo compatibility.
 

My Computer

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6TD DELUXE
Memory
6.00 GB
Graphics Card(s)
ATI Radeon HD 5700 Series
Hard Drives
(1) Corsair Force 3 SSD ATA Device
(2) WDC WD1001FALS-00E8B0 ATA Device
(3) WDC WD1001FALS-00E8B0 ATA Device
That would be my guess. With that system and the lack of information they are very hard to do any upgrading.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
That would be my guess. With that system and the lack of information they are very hard to do any upgrading.

There's no upgrade involved in this situation. All I did was take out the CPU the came with the Desktop, put a Pentium CPU in the board, and then put the original CPU back.

The result was that the original CPU no longer detects anything I put in the PCIe x16 slot.

I don't think this has anything to do with compatibility between the CPU and MoBo. You can see from the link below that this MoBo/CPU combination has been sold together.

Buy the Gateway Core i5-2300, 6GB DDR3, 1.5TB at TigerDirect.ca
 

My Computer

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6TD DELUXE
Memory
6.00 GB
Graphics Card(s)
ATI Radeon HD 5700 Series
Hard Drives
(1) Corsair Force 3 SSD ATA Device
(2) WDC WD1001FALS-00E8B0 ATA Device
(3) WDC WD1001FALS-00E8B0 ATA Device
I know your system came with a i5-2300. I posted the site in post #2. The i5-2300 CPU has intel graphics and the Pentium G645 doesn't.
You could check your bios and see if their is a setting to choose graphics.
You could set your cmos back to default and see what happens.

Because I have never tried what you have done with the same equipment you have I can't give you a exact solution to your problem.

You can get a copy of the motherboard manual here.
https://support.gateway.com/product/default.aspx?modelId=3452

I have not found any place that states aPentium G645 should of been installed on that motherboard. So my suggestion may or may not help with this mismatch and the damage that it caused.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
You could check your bios and see if their is a setting to choose graphics.

I couldn't find anything in the BIOS to disable the integrated graphics :(.

You could set your cmos back to default and see what happens.

Tried that. No luck.

You can get a copy of the motherboard manual here.
https://support.gateway.com/product/default.aspx?modelId=3452

I didn't find a MoBo manual --- just a generic manual that does not provide much information.

I have not found any place that states aPentium G645 should of been installed on that motherboard. So my suggestion may or may not help with this mismatch and the damage that it caused.

Understood --- I will keep trying. It seems strange that the unsupported CPU works fine and the one that came with the machine is having issues.
 

My Computer

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6TD DELUXE
Memory
6.00 GB
Graphics Card(s)
ATI Radeon HD 5700 Series
Hard Drives
(1) Corsair Force 3 SSD ATA Device
(2) WDC WD1001FALS-00E8B0 ATA Device
(3) WDC WD1001FALS-00E8B0 ATA Device
Maybe swapping cpu's a pin on the motherboard got bent.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Maybe swapping cpu's a pin on the motherboard got bent.

If that were the case, then the PCIe x16 slot would not work with the other CPU either --- but it does.

I'm really stumped with this one.
 

My Computer

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6TD DELUXE
Memory
6.00 GB
Graphics Card(s)
ATI Radeon HD 5700 Series
Hard Drives
(1) Corsair Force 3 SSD ATA Device
(2) WDC WD1001FALS-00E8B0 ATA Device
(3) WDC WD1001FALS-00E8B0 ATA Device
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