Cracking, dragging sound, causes video lag..struggling for 6 months!!

Foobun

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I'm not very good with computers, so I'll try to explain this the best I can.

I have a Toshiba laptop that came with Vista. I upgraded to Windows 7 home premium 64 bit Around 6-8 months ago, my computer started to get sound that pops, cracks, and drags, and when it does this is also lags the computer, including any video I'm watching. It only lags when I am doing something with sound, or something like taking the computer out of sleep mode, etc.

I have tried EVERYTHING I could think of so far other than a complete re-install of windows 7. The reason for this is that I have some programs installed on this computer currently that I cannot replace without buying them again. (lost CD's, mostly) So I'd like to avoid this problem if at all possible.

I have updated my sound drivers to the newest ones from Realtek, and it helped for about an hour and then the popping and cracking sounds came back. I also did a system restore as far back as possible without losing my programs, to no avail.
I also tried suggestions of a few friends, which included muting the computer sound, changing around some of the sound configurations, and bringing down the audio format of my driver from Studio to CD, also to no avail.

I had this same problem on my Acer mini laptop after a few months of installing Windows 7, which I ended up selling because I couldn't get rid of the problem! I am starting college soon, and I really need a functional laptop to work with.

If anyone knows of a way to fix this problem, PLEASE let me know. I cannot stand this any longer, I really want to be actually able to listen to music and play videos and games on my computer again!

Also, This transfers over to songs that I download, as well. I bought a song from iTunes and put it on my mp3 player, and the cracking had transfered over to it as well!

edit:

Well, that's fantastic. I installed the automatic windows updates and now I have no sound or video at all.
 
Last edited:

My Computer My Computer

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Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
I have the same exact problem...I think I'm just going to have to save up for a mac...I have an ASUS laptop with Windows 7 and after a few months this crap started happening and nothing I have done has made it better. Now the problem is really bad and I'm afraid it's at its end.
 

My Computer My Computer

At a glance

Microsoft Windows Home Premium 64bitMobile Intel(R) 4 Series
Computer Manufacturer/Model Number
ASUSTeK Computer Inc.
OS
Microsoft Windows Home Premium 64bit
Graphics Card(s)
Mobile Intel(R) 4 Series
Sound Card
VIA High Definition Audio Express Chipset Family
I have the same exact problem...I think I'm just going to have to save up for a mac...I have an ASUS laptop with Windows 7 and after a few months this crap started happening and nothing I have done has made it better. Now the problem is really bad and I'm afraid it's at its end.

running to mac won't solve any problems, its probably just your hardware, has nothing to do with windows 7 or else we would all have this problem :/
 

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Custom Built
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Windows 7 Ultimate x64
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AMD Phenom II x4 955 ~4.1Ghz
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AsRock Extreme 4 990FX
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Try using older drivers and did you use the actual 64bit sound drivers.?
 

My Computer My Computer

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Windows 7 64Bit Ultimate Edition SP1AMD Phenom II X5 955 @ 3200 MhzG.Skill 12GB DDR3 1333MHzPalit GeForce GTX 550 Ti OC Sonic 1GB
Computer Manufacturer/Model Number
Customised
OS
Windows 7 64Bit Ultimate Edition SP1
CPU
AMD Phenom II X5 955 @ 3200 Mhz
Motherboard
Asus M5A99X EVO
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G.Skill 12GB DDR3 1333MHz
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Palit GeForce GTX 550 Ti OC Sonic 1GB
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Onboard
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LG 32" HDTV
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1920x1080 @ 60Hz
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Internal 250GB SATA 3.0 Western Digital WDC WD25 00AAKX-001CA0

Internal 500GB SATA 2.0 Seagate ST350041 3AS

Internal 500GB SATA 2.0 Western Digital WDC WD50 00AAKS-00WWP

External 1TB USB 2.0 Western Digital

External 2TB USB 2.0 Buffalo
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Colors-IT 750w BLACK 12CM Silent
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Xigamatek CPC-T45UB-U01 Asgard Chassis
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4 120mm Fans In Total
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ADVENT Illuminated Keyboard
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Genius
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CPU Cooler - Cooler Master Hyper 212 Plus Cooler
Try using older drivers and did you use the actual 64bit sound drivers.?

Yes, I rolled back the drivers a few times back o the originals just to see if it would help. The cracking sound actually started on the old drivers, which is why I downloaded the older drivers.


So far, this problem does seem to be happening mostly or only to windows 7 users. I've been googling the day away and so far all the instances I've found of this have been from users who upgraded to windows 7. A full windows 7 re-install seems to fix the problem for a few months, but I just didn't want to do that yet...
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
Try using older drivers and did you use the actual 64bit sound drivers.?

Yes, I rolled back the drivers a few times back o the originals just to see if it would help. The cracking sound actually started on the old drivers, which is why I downloaded the older drivers.


So far, this problem does seem to be happening mostly or only to windows 7 users. I've been googling the day away and so far all the instances I've found of this have been from users who upgraded to windows 7. A full windows 7 re-install seems to fix the problem for a few months, but I just didn't want to do that yet...

Is there any audio settings that you can tinker with, check and see if the bass etc are to high as that can cuase crackling noises sometime.
 

My Computer My Computer

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Windows 7 64Bit Ultimate Edition SP1AMD Phenom II X5 955 @ 3200 MhzG.Skill 12GB DDR3 1333MHzPalit GeForce GTX 550 Ti OC Sonic 1GB
Computer Manufacturer/Model Number
Customised
OS
Windows 7 64Bit Ultimate Edition SP1
CPU
AMD Phenom II X5 955 @ 3200 Mhz
Motherboard
Asus M5A99X EVO
Memory
G.Skill 12GB DDR3 1333MHz
Graphics Card(s)
Palit GeForce GTX 550 Ti OC Sonic 1GB
Sound Card
Onboard
Monitor(s) Displays
LG 32" HDTV
Screen Resolution
1920x1080 @ 60Hz
Hard Drives
Internal 250GB SATA 3.0 Western Digital WDC WD25 00AAKX-001CA0

Internal 500GB SATA 2.0 Seagate ST350041 3AS

Internal 500GB SATA 2.0 Western Digital WDC WD50 00AAKS-00WWP

External 1TB USB 2.0 Western Digital

External 2TB USB 2.0 Buffalo
PSU
Colors-IT 750w BLACK 12CM Silent
Case
Xigamatek CPC-T45UB-U01 Asgard Chassis
Cooling
4 120mm Fans In Total
Keyboard
ADVENT Illuminated Keyboard
Mouse
Genius
Internet Speed
30MB
Other Info
CPU Cooler - Cooler Master Hyper 212 Plus Cooler
Alright, the strangest thing happened! I was getting ready to do a full reinstall, so I put all my pictures into a usb (I'm an artist, so it wasn't even that many! Maybe..a few hundred?) and rebooted the computer just to double-check for any items I may have missed.....the crackling had completely stopped!

Could it have been a corrupted image file causing this? That's the only thing that was removed!
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
I have the same exact problem...I think I'm just going to have to save up for a mac...I have an ASUS laptop with Windows 7 and after a few months this crap started happening and nothing I have done has made it better. Now the problem is really bad and I'm afraid it's at its end.

running to mac won't solve any problems, its probably just your hardware, has nothing to do with windows 7 or else we would all have this problem :/


That might be true, like it's true for my family's computer but everyone I've talked to about this audio issue has had this problem specifically with windows 7. Someone told me he changed his sound-card and motherboard but the problem was still present even after all that. -shrug-

Now to get back on track, I've been tinkering with the audio possibilities for a while but it doesn't get rid of crackling, the crackling remains present even if you change some settings.
 

My Computer My Computer

At a glance

Microsoft Windows Home Premium 64bitMobile Intel(R) 4 Series
Computer Manufacturer/Model Number
ASUSTeK Computer Inc.
OS
Microsoft Windows Home Premium 64bit
Graphics Card(s)
Mobile Intel(R) 4 Series
Sound Card
VIA High Definition Audio Express Chipset Family
Alright, the strangest thing happened! I was getting ready to do a full reinstall, so I put all my pictures into a usb (I'm an artist, so it wasn't even that many! Maybe..a few hundred?) and rebooted the computer just to double-check for any items I may have missed.....the crackling had completely stopped!

Could it have been a corrupted image file causing this? That's the only thing that was removed!

Interesting. So you think it's just a file or something that might be causing the problem? (for others who have this issue as well?)
 

My Computer My Computer

At a glance

Microsoft Windows Home Premium 64bitMobile Intel(R) 4 Series
Computer Manufacturer/Model Number
ASUSTeK Computer Inc.
OS
Microsoft Windows Home Premium 64bit
Graphics Card(s)
Mobile Intel(R) 4 Series
Sound Card
VIA High Definition Audio Express Chipset Family
Alright, the strangest thing happened! I was getting ready to do a full reinstall, so I put all my pictures into a usb (I'm an artist, so it wasn't even that many! Maybe..a few hundred?) and rebooted the computer just to double-check for any items I may have missed.....the crackling had completely stopped!

Could it have been a corrupted image file causing this? That's the only thing that was removed!

Interesting. So you think it's just a file or something that might be causing the problem? (for others who have this issue as well?)

It may be...That's the absolutely ONLY thing I did between the time i booted my computer to get ready for the reinstall until I restarted it with no problems. I didn't even remove any programs at all, only pictures. (Maybe it was because my C drive was too full? :s Somehow when I installed windows 7 the first time i went from having 300 mb of space on my C drive and 50mb in my D drive and now I only have 95mb in my C drive and 250 in my D drive...Totally useless!)
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
Sorry to ask, if you are using a PCI sound card, make sure the onboard sound is disabled, or vice versa.
 

My Computer My Computer

At a glance

Windows 7 64Bit Ultimate Edition SP1AMD Phenom II X5 955 @ 3200 MhzG.Skill 12GB DDR3 1333MHzPalit GeForce GTX 550 Ti OC Sonic 1GB
Computer Manufacturer/Model Number
Customised
OS
Windows 7 64Bit Ultimate Edition SP1
CPU
AMD Phenom II X5 955 @ 3200 Mhz
Motherboard
Asus M5A99X EVO
Memory
G.Skill 12GB DDR3 1333MHz
Graphics Card(s)
Palit GeForce GTX 550 Ti OC Sonic 1GB
Sound Card
Onboard
Monitor(s) Displays
LG 32" HDTV
Screen Resolution
1920x1080 @ 60Hz
Hard Drives
Internal 250GB SATA 3.0 Western Digital WDC WD25 00AAKX-001CA0

Internal 500GB SATA 2.0 Seagate ST350041 3AS

Internal 500GB SATA 2.0 Western Digital WDC WD50 00AAKS-00WWP

External 1TB USB 2.0 Western Digital

External 2TB USB 2.0 Buffalo
PSU
Colors-IT 750w BLACK 12CM Silent
Case
Xigamatek CPC-T45UB-U01 Asgard Chassis
Cooling
4 120mm Fans In Total
Keyboard
ADVENT Illuminated Keyboard
Mouse
Genius
Internet Speed
30MB
Other Info
CPU Cooler - Cooler Master Hyper 212 Plus Cooler
Another instant solution for some of you is to disable any network ports that are not used in 'device manager' or even turn them off in the bios.

Badly written software interferes with/causes the crackles and sound degredation.
 

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WIN7 Ultimate 64bitAMD FX8150/Trinity A10-5700G-Skill 2400 x2 @ 1866 (both pc's)Sapphire (factory OC version) AMD 7770
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WIN7 Ultimate 64bit
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onboard
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x2 Xigmatek SXHH7-U01 + C-Master R4-EXBB-20PK-R0 120mm Fans
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Cherry
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