Crashes on 64bit

[Jonathan_King]

BlueScreenView is very easy to use, but often inaccurate. ntoskrnl.exe is a critical system file, and highly unlikely to cause a crash.

 

[zigzag3143]

I've been looking around for more information on M-Audio drivers and BSOD, Power State failures and found a link on this site to a program BlueScreenView. http://www.sevenforums.com/software/92-free-great-programs-windows-7-a.html
It says the Power State Failure is with the ntoskrnl.exe.

==================================================
Dump File : 050810-22417-01.dmp
Crash Time : 5/8/2010 10:29:59 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`08865060
Parameter 3 : fffff800`00b9c518
Parameter 4 : fffffa80`07ca8550
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050810-22417-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================
​

I went back and looked at all the dumps from the last couple of months and it's identifying the same issue.
Any thoughts on that? Anyone use that to know it's reliability

Well if the dmps are the same the proble is the same. Its probably not a win 7 OS file.

Ken

 

[CarlCP]

Thank you Jonathan and Ken for the feedback. Then I'll not use the BlueScreenView program. That leaves M-Audio I guess.
Carl

 

[jcgriff2]

Do you have an Internet Security app installed, e.g., NIS, N360, KIS, McAfee, etc..? Anything with a 3rd party firewall?

Are your NIC and wifi drivers up to date?

Regards. . .

jcgriff2

.

 

[CarlCP]

jcgriff2,
Oh boy! was my NIC drivers out of date. Went from a Feb 2008 to a March 2010. Is that also going to pick up my WiFi. It's an on board device? Realtek
To the Internet Security Question I have NIS. Firewall enabled. What are your thoughts. The NIC or something else?

 

[CarlCP]

To others,

I submitted my issue on M-Audio Technical Support (Avid Tech Inc) and their response was the following

[FONT=&quot]Regarding your issue, can you please try the suggestions posted in this FAQ link:

Knowledge Base
[/FONT]​

Now, I don't have Digidesign or Pro Tools and I'm not getting the DAW errors. I can see the trouble shooting benefit with disabling the NIC and all the other startup items to rule conflicts out.
But this disabling USB power management and DEP doesn't make sense. Before I respond back does anyone see benefit with some of the recommendations they have in that post.

Thanks,

Carl

 

[CarlCP]

Well I've had two more BSOD's since upgrading my NIC drivers. I'm attaching the dmps but I'll guess it's the same results.

I haven't made much progress with M-Audio. I responded back to them informing them that I don't have the hardware that the FAQ's seem to be indicating and the only thing they came back with was to turn off sleep mode on my computer. Since i get BSOD's often while I'm work on the computer I don't see how that would be helpful.

I think I might uninstall M-Audio and see if I still get BSOD's.

Any other thoughts please reply back

 

[Jonathan_King]

Definitely uninstall M-Audio.

*** WARNING: Unable to verify timestamp for MAudioFastTrackUltra.sys
*** ERROR: Module load completed but symbols could not be loaded for MAudioFastTrackUltra.sys
Probably caused by : MAudioFastTrackUltra.sys

*** WARNING: Unable to verify timestamp for MAudioFastTrackUltra.sys
*** ERROR: Module load completed but symbols could not be loaded for MAudioFastTrackUltra.sys
Probably caused by : MAudioFastTrackUltra.sys

 

[CarlCP]

Thanks for confirming Jonathan_King. I uninstalled this morning. The uninstall program didn't remove the MAudioFastTrackUltra.sys (I had noticed that earlier as well). So I deleted it from the system32 directory then rebooted.
I'll post back with news either way.
Carl

 

[CarlCP]

Day 6 since removal of MAudio and I have not had a crash. If it's still that way next weekend I'll have to try some experimentation. I've engaged M-Audio tech support as well.
Carl

 

[CarlCP]

11 days since uninstall and no BSOD.
Working with MAudio tech support the following recommendation puzzled me. I'm wondering if this group has comments on it.

With regards to the IRQ list, I have seen three USB Host Controllers sharing the same IRQ with your PCIe, PCI and Firewire port. What I can suggest you to these three shared IRQs is to disable those and then try the other ports to plug in the Fast Track Ultra once you have reinstalled the drivers
​

My response "[FONT=&quot]If I don’t have any issues with these IRQ’s when Fast Track Ultra is un-installed, why would I have issues when I install it? Are you requiring this for the device to run?" [/FONT]


Here are my IRQ's if anyone is interested or can enlighten me to IRQ assignment and why they would go down that path.

IRQ 0 System timer OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 11 Intel(R) ICH10 Family SMBus Controller - 3A30 OK
IRQ 13 Numeric data processor OK

IRQ 16 Standard Dual Channel PCI IDE Controller OK
IRQ 16 Intel(R) ICH10 Family USB Universal Host Controller - 3A37 OK

IRQ 17 Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40 OK
IRQ 17 Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48 OK

IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A36 OK
IRQ 18 Intel(R) ICH10 Family PCI Express Root Port 3 - 3A44 OK
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C OK
IRQ 18 Realtek PCIe GBE Family Controller OK

IRQ 19 VIA 1394 OHCI Compliant Host Controller OK
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A35 OK
IRQ 19 Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46 OK
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A39 OK

IRQ 20 Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20 OK
IRQ 20 Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26 OK

IRQ 21 Intel(R) ICH10 Family USB Universal Host Controller - 3A38 OK
IRQ 22 High Definition Audio Controller OK

IRQ 23 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A OK
IRQ 23 Intel(R) ICH10 Family USB Universal Host Controller - 3A34 OK

IRQ 34 High Definition Audio Controller OK
IRQ 81 Microsoft ACPI-Compliant System OK
IRQ 82 Microsoft ACPI-Compliant System OK
IRQ 83 Microsoft ACPI-Compliant System OK
IRQ 84 Microsoft ACPI-Compliant System OK
IRQ 85 Microsoft ACPI-Compliant System OK
IRQ 86 Microsoft ACPI-Compliant System OK
IRQ 87 Microsoft ACPI-Compliant System OK
IRQ 88 Microsoft ACPI-Compliant System OK
IRQ 89 Microsoft ACPI-Compliant System OK
IRQ 90 Microsoft ACPI-Compliant System OK
IRQ 91 Microsoft ACPI-Compliant System OK
IRQ 92 Microsoft ACPI-Compliant System OK
IRQ 93 Microsoft ACPI-Compliant System OK
IRQ 94 Microsoft ACPI-Compliant System OK
IRQ 95 Microsoft ACPI-Compliant System OK
IRQ 96 Microsoft ACPI-Compliant System OK
IRQ 97 Microsoft ACPI-Compliant System OK
IRQ 98 Microsoft ACPI-Compliant System OK
IRQ 99 Microsoft ACPI-Compliant System OK
IRQ 100 Microsoft ACPI-Compliant System OK
IRQ 101 Microsoft ACPI-Compliant System OK
IRQ 102 Microsoft ACPI-Compliant System OK
IRQ 103 Microsoft ACPI-Compliant System OK
IRQ 104 Microsoft ACPI-Compliant System OK
IRQ 105 Microsoft ACPI-Compliant System OK
IRQ 106 Microsoft ACPI-Compliant System OK
IRQ 107 Microsoft ACPI-Compliant System OK
IRQ 108 Microsoft ACPI-Compliant System OK
IRQ 109 Microsoft ACPI-Compliant System OK
IRQ 110 Microsoft ACPI-Compliant System OK
IRQ 111 Microsoft ACPI-Compliant System OK
IRQ 112 Microsoft ACPI-Compliant System OK
IRQ 113 Microsoft ACPI-Compliant System OK
IRQ 114 Microsoft ACPI-Compliant System OK
IRQ 115 Microsoft ACPI-Compliant System OK
IRQ 116 Microsoft ACPI-Compliant System OK
IRQ 117 Microsoft ACPI-Compliant System OK
IRQ 118 Microsoft ACPI-Compliant System OK
IRQ 119 Microsoft ACPI-Compliant System OK
IRQ 120 Microsoft ACPI-Compliant System OK
IRQ 121 Microsoft ACPI-Compliant System OK
IRQ 122 Microsoft ACPI-Compliant System OK
IRQ 123 Microsoft ACPI-Compliant System OK
IRQ 124 Microsoft ACPI-Compliant System OK
IRQ 125 Microsoft ACPI-Compliant System OK
IRQ 126 Microsoft ACPI-Compliant System OK
IRQ 127 Microsoft ACPI-Compliant System OK
IRQ 128 Microsoft ACPI-Compliant System OK
IRQ 129 Microsoft ACPI-Compliant System OK
IRQ 130 Microsoft ACPI-Compliant System OK
IRQ 131 Microsoft ACPI-Compliant System OK
IRQ 132 Microsoft ACPI-Compliant System OK
IRQ 133 Microsoft ACPI-Compliant System OK
IRQ 134 Microsoft ACPI-Compliant System OK
IRQ 135 Microsoft ACPI-Compliant System OK
IRQ 136 Microsoft ACPI-Compliant System OK
IRQ 137 Microsoft ACPI-Compliant System OK
IRQ 138 Microsoft ACPI-Compliant System OK
IRQ 139 Microsoft ACPI-Compliant System OK
IRQ 140 Microsoft ACPI-Compliant System OK
IRQ 141 Microsoft ACPI-Compliant System OK
IRQ 142 Microsoft ACPI-Compliant System OK
IRQ 143 Microsoft ACPI-Compliant System OK
IRQ 144 Microsoft ACPI-Compliant System OK
IRQ 145 Microsoft ACPI-Compliant System OK
IRQ 146 Microsoft ACPI-Compliant System OK
IRQ 147 Microsoft ACPI-Compliant System OK
IRQ 148 Microsoft ACPI-Compliant System OK
IRQ 149 Microsoft ACPI-Compliant System OK
IRQ 150 Microsoft ACPI-Compliant System OK
IRQ 151 Microsoft ACPI-Compliant System OK
IRQ 152 Microsoft ACPI-Compliant System OK
IRQ 153 Microsoft ACPI-Compliant System OK
IRQ 154 Microsoft ACPI-Compliant System OK
IRQ 155 Microsoft ACPI-Compliant System OK
IRQ 156 Microsoft ACPI-Compliant System OK
IRQ 157 Microsoft ACPI-Compliant System OK
IRQ 158 Microsoft ACPI-Compliant System OK
IRQ 159 Microsoft ACPI-Compliant System OK
IRQ 160 Microsoft ACPI-Compliant System OK
IRQ 161 Microsoft ACPI-Compliant System OK
IRQ 162 Microsoft ACPI-Compliant System OK
IRQ 163 Microsoft ACPI-Compliant System OK
IRQ 164 Microsoft ACPI-Compliant System OK
IRQ 165 Microsoft ACPI-Compliant System OK
IRQ 166 Microsoft ACPI-Compliant System OK
IRQ 167 Microsoft ACPI-Compliant System OK
IRQ 168 Microsoft ACPI-Compliant System OK
IRQ 169 Microsoft ACPI-Compliant System OK
IRQ 170 Microsoft ACPI-Compliant System OK
IRQ 171 Microsoft ACPI-Compliant System OK
IRQ 172 Microsoft ACPI-Compliant System OK
IRQ 173 Microsoft ACPI-Compliant System OK
IRQ 174 Microsoft ACPI-Compliant System OK
IRQ 175 Microsoft ACPI-Compliant System OK
IRQ 176 Microsoft ACPI-Compliant System OK
IRQ 177 Microsoft ACPI-Compliant System OK
IRQ 178 Microsoft ACPI-Compliant System OK
IRQ 179 Microsoft ACPI-Compliant System OK
IRQ 180 Microsoft ACPI-Compliant System OK
IRQ 181 Microsoft ACPI-Compliant System OK
IRQ 182 Microsoft ACPI-Compliant System OK
IRQ 183 Microsoft ACPI-Compliant System OK
IRQ 184 Microsoft ACPI-Compliant System OK
IRQ 185 Microsoft ACPI-Compliant System OK
IRQ 186 Microsoft ACPI-Compliant System OK
IRQ 187 Microsoft ACPI-Compliant System OK
IRQ 188 Microsoft ACPI-Compliant System OK
IRQ 189 Microsoft ACPI-Compliant System OK
IRQ 190 Microsoft ACPI-Compliant System OK
IRQ 4294967291 ATI Radeon HD 4650 OK
IRQ 4294967292 Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E OK
IRQ 4294967293 Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408 OK
IRQ 4294967294 Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A OK

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