crashing due to kernal power 41

mrlee

New member
Local time
8:46 PM
Messages
26
Hi there, i have a Acer 7535g laptop that I have had for about 6 months now. 3 months ago it started to crash alot, as a result I decided to reformatted thinking i did something wrong on the initial set-up after buying it. However now it has started to show similar problems. The last time I was forced to reformat was due to continuous "kernel power 41 errors", unfortunately the latest crash after reformatting was today and due to the same problem. I have copied the error from the event log and hopefully you will be able to help.
Another issue I have came across was the system restore service. After the initial crash today I was going to try a system restore, oddly it said i had no restore points. this was the same as the last time as well. When I tried to go the service and application section under manage from my computer to find the system restore service it wasn't there. It is even weirder that after I had reformatted I check to see if it was automatic. It was, But now (without touching it) it has turned itself off. hopefully you can shed some light in the issues. Thanks in advance.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 15/07/2010 21:48:44
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Steven-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-07-15T20:48:44.842829500Z" />
<EventRecordID>44086</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Steven-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
 

My Computer My Computer

At a glance

windows 7 32 bitsAMDturion (tm)X2 ultra dual-core mobile ZM-82...4096MB ramati mobility radeon HD 4500 series and HD 320...
Computer Manufacturer/Model Number
acer 7535g
OS
windows 7 32 bits
CPU
AMDturion (tm)X2 ultra dual-core mobile ZM-82(2CPUs), 2.2ghz
Memory
4096MB ram
Graphics Card(s)
ati mobility radeon HD 4500 series and HD 3200 serious
Sound Card
realtek high definition audio

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Back
Top