Create Restore Point

[Darcy2]

HI,

Recently I have had a problem with Creating a Restore Point. Have read other threads but cannot find answer.
My provlem is, that wheb I try to Create I get the window shown (I hope!) in attachment..............No idea why it has happened. Ihave not added any software etc to Laptop.Even returned to previous Restore Point to try and resolve without success.
Thank you for youe help..................Darcy

 

[whs]

That points to some corruption in the Volume shadow service routines. You can try to fix it with sfc /scannow in cmd or a repair install. If nothing works, I suggest you do images. Restore points are not very reliable anyhow. http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html?ltr=I

 

[Kaktussoft]

in elevated command prompt
Click on All Programs and Accessories, then right click on Command Prompt and click on Run as administrator. (see screenshot below)

​

sc  query  bits

post output

 

[Kaktussoft]

in elevated command prompt
Click on All Programs and Accessories, then right click on Command Prompt and click on Run as administrator. (see screenshot below)

​

sc  query  bits

post output

please repsond. This is most likely the problem!

 

[Darcy2]

Restore Point

Hi WVS,

Thank you for your reply.

Frightened to death of procedures you suggest, not knowing anything about computers.
I have tried to recall backups from X drive.....Restore.. reduses to accept tham..At the moment I have found my ISP did not update my security programme (McAfee), maybe that is why problem occurred? I am downloading McAfee, if able to do so?????I shal give laptop a full scan and keep my fingers crossed.
Here's hoping & thanks........Darcy

 

[Kaktussoft]

Do:

sc  query  bits

It simply displays if BITS service is running or not and its configuration. You don't damage anything with that command!

 

[Darcy2]

Thank you Kaktussoft,

Have complied with your instructions...I Hope? and send result in attachment

 

[Kaktussoft]

Thank you Kaktussoft,

Have complied with your instructions...I Hope? and send result in attachment

that output looks fine!

sc start vss
sc query vss

Does it start, so is it running?

 

[Kaktussoft]

Try to create a manual restore point... which afils of course. Then

vssadmin  list  writers

All have State: [5] Waiting for completion or State: [1] Stable?
If not which writer(s) have another state and what is its state?

All have Last error: No error ?
If not which writer(s) have another "last error" and what is its "last error"?
for example "Last error: Non-retryable error" or "Last error: Retryable error"

 

[Darcy2]

Restore

Thank you ..I very much appreciate your guidence....Haveing spent a lot of time trying to sort this( I AM NOT familiar with computers!),I think this problem has been due to my ISP not renewing Security Software(McFee), and a virus has affected my System.
However, before I put the dreaded restor disc in i'll try anything..I have attached Print of my efforts on suggestion 1...not sure about 2.."Try to create a manual restore point... which afils of course." How would I go about this...in plain speak!!

Thanks for you time and assistance her.................Darcy

 

[ignatzatsonic]

Nearly everyone here would advise you to NOT use McAfee.

There are numerous better replacements: Microsoft Security Essentials, Avast, AVG, Kapersky, etc.

McAfee has its own problems and is difficult to remove if installed.

 

[Darcy2]

Thank you ignatzatsonic, unfortunatel, McFee is supplied with my ISP (btinternet). The good news for me is that my PC has AVG.
Don't know much about computers but have to say I was surprised that McFee would not download to my Laptop and resolve problems once activated. Couldn't get in!

Thanks..Darcy

 

[ignatzatsonic]

McAfee and AVG may well conflict with each other.

I'd advise you to turn off/refuse/delete McAfee if at all possible, if it is in fact on your PC and you have a choice. Your ISP should have some info about how you can evade it.

I'd assume it is not forced on you and that you do have a choice, one way or another.

 

[whs]

For uninstalling McAfee, you absolutely must use the McAfee procedure and the MCPR.exe - else you'll get a mess. http://service.mcafee.com/FAQDocument.aspx?id=TS101331

 

[Kaktussoft]

Thank you ..I very much appreciate your guidence....Haveing spent a lot of time trying to sort this( I AM NOT familiar with computers!),I think this problem has been due to my ISP not renewing Security Software(McFee), and a virus has affected my System.
However, before I put the dreaded restor disc in i'll try anything..I have attached Print of my efforts on suggestion 1...not sure about 2.."Try to create a manual restore point... which afils of course." How would I go about this...in plain speak!!

Thanks for you time and assistance her.................Darcy

Do the "sc start vss" command in elevated command prompt!

 

[Darcy2]

McAfee and AVG may well conflict with each other.

I'd advise you to turn off/refuse/delete McAfee if at all possible, if it is in fact on your PC and you have a choice. Your ISP should have some info about how you can evade it.

I'd assume it is not forced on you and that you do have a choice, one way or another.

That may be true ignatzatsonic. I may have confused the issue!!! My PC has AVG & laptop McAfee.....as i said the latter comes with the ISP provider package..at the moment I'm thinking the whole problem occurred because of a failing with provider..Unfortunately I am tied into a contract at the moment but will remember this advice when it ends
Thabks Darcy

 

[Kaktussoft]

Why everyone is thinking MCAFEE causes this?
Try http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
Even then a restore point cannot be created?

 

[Darcy2]

Why everyone is thinking MCAFEE causes this?
Try http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
Even then a restore point cannot be created?

Thank you Kaktussoft.Particularly for the address.

From what I can make out that appears to be the best way out! It scares me silly!!!!Might sound strang to all of you but I fear my lack of knowledge here might lose everything! Trouble is understanding the computer terms, in many articles.
I will back up everything before hand and go from there and as you say "look on the bright side" Will keep you all informed..like 6months! Have a good weeek-end
Darcy

 

[Kaktussoft]

Why everyone is thinking MCAFEE causes this?
Try http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
Even then a restore point cannot be created?

Thank you Kaktussoft.Particularly for the address.

From what I can make out that appears to be the best way out! It scares me silly!!!!Might sound strang to all of you but I fear my lack of knowledge here might lose everything! Trouble is understanding the computer terms, in many articles.
I will back up everything before hand and go from there and as you say "look on the bright side" Will keep you all informed..like 6months! Have a good weeek-end
Darcy

I just wanna know:

• Can service VSS be started succesfully?
• Are any so called VSSWRITERS in error (this is most likely the case)

So from elevated command prompt (told you before how to do that):

vssadmin  list  writers

All have status STABLE? Last error: No error for all writers?

sc  query vss

Is it running?
---------------------
This is all SAFE to do! It only displays stuff. So I know what is wrong. If I don't know what's wrong I can't give you advice how to fix it

 

[Darcy2]

User Accounts

I sent a post earlier.......could not open this excellent Tutorial earlier. Thank you for it.
As I have said before (I think),for some reason the GUEST a/c has taken over Admin responsibilities (no Password so I can use it), from my original Administrator...me!
I have tried to rectify followibg Tutorials, without success.The screen shot will show you results when I try to Create ANother account before "wipeing out" Guest. Just not getting anywhere.
Thanks for you assistance.......Darcy