Solved Data Recovery from Hard Disk

bpatters69

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Hello All,

My neighbor has an old Dell Laptop with a SATA drive. The computer stopped working and Windows 7 would not load. I tried to fix the OS with the Windows 7 Install disk but I kept getting disk read errors. I took the drive out of the PC and installed it in a USB case. I started Windows on my Desktop and I can see the drive but it sets up as two hard drives. I cannot read any data on either drive but I have tried to run chkdsk which runs but it runs forever. The drive is 750Gb so it is a fairly large drive. I can right click on either of the drive icons and see properties but my desktop will not tell me how much space is used or how big the drive is. I just attached it a moment ago and now my desktop is asking if I want to format it. I also just tried to run chkdsk and now my desktop is saying it cannot access the drive. Sigh.

My neighbor has a tax file on the drive that he wanted me to try to recover. He does not care about the drive or the computer for that matter.

Does anyone have any ideas for how I might be able to read the data on the drive and take off his tax file? Is there a "go to" software or online service that I could use?

Thanks, Bill
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASRock Z97 Extreme6 LGA 1150
OS
Windows 7 64 bit
CPU
Intel Core i7-4790k Devil's Canyon Quad-Core
Motherboard
ASRock Z97 Extreme6 LGA 1150
Memory
1 x G.Skill Sniper Series 8GB (2 x 4GB) 240 Pin SDRAM DDR3
Graphics Card(s)
Sapphire Radeon R7 260X 100366-2L 2Gb 128 Bit PCI Express
Sound Card
Built on Motherboard
Monitor(s) Displays
DELL FLAT SCREEN
Hard Drives
Western Digital Blue WD10EZEX 1TB 7200 RPM 64MB
PSU
Rosewill Stallion Series
Cooling
FANS: CPU, BACK, FRONT & TOP
Keyboard
STANDARD
Mouse
KENSINGTON
Internet Speed
U-VERSE
It depends how important the data is.

There are various programs for data recovery, but it depends how bad the drive is.
This is as good as any, if it finds the data, then you purchase a license to do the recovery. It is less expensive than most.
Active@ File Recovery is a tool for data recovery. LSoft Technologies

If it is really important, there are data recovery specialist - the cheapest I heard of is a company in Canada which charges $300 or nothing if they can't recover the data.

Another possibilty is to use linux boot media - they read drive info differently and can sometimes pick up what windows can't.

You could try parted magic for that
Download Parted Magic - MajorGeeks
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
You should have not interrupted the check disk. Once it begin, never interrupt.

I would say that your disk is dead and the chances to access the tax file are little.
There are companies that are specialized on retrieving data but the cost are very high.
Tell your neighbor that if he had data that he couldn't loose, he should have done a backup.

You can try to boot from a Linux flash. Lubuntu download
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
In the case of drive problems it is important to decide early on if it is worth the cost of professional recovery. It is possible to literally recover a drive to death. That is repeated recovery attempts can so damage the drive that even professional recovery is no longer possible, or at least not without great cost.

In this case I suspect you are already well on the way to an unrecoverable drive, if that point has not already been reached.

It is so very important to have backups of important files. Data recovery cannot be relied on. And never rely on the drive showing some symptoms or SMART warnings. SSDs usually fail without warning.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Pro 64 bit
CPU
Xeon W3520
Memory
8 GB
Graphics Card(s)
Nvidia Geforce 210
In the case of drive problems it is important to decide early on if it is worth the cost of professional recovery. It is possible to literally recover a drive to death. That is repeated recovery attempts can so damage the drive that even professional recovery is no longer possible, or at least not without great cost.

In this case I suspect you are already well on the way to an unrecoverable drive, if that point has not already been reached.

It is so very important to have backups of important files. Data recovery cannot be relied on. And never rely on the drive showing some symptoms or SMART warnings. SSDs usually fail without warning.

Excellent advice!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate 64 bit
CPU
Intel i7-3930K
Motherboard
ASUS P9X79 WS
Memory
Kingston HyperX Genesis 32GB Kit (8x4GB Modules) 1600MHz DDR
Graphics Card(s)
MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR
Sound Card
Asus Xonar Essence STX
Monitor(s) Displays
3x Asus VG248QE 24", Vizio 32" TV
Screen Resolution
1920 x 1080, ?
Hard Drives
Samsung 128GB 840 Pro SSD (1),
Samsung 4TB 850 EVO SSDs (4)
Samsung 4TB 850 EVO SSDs (16) external backup drives used in 2.5" hot swap bays in the computer.
PSU
Corsair HX750w
Case
Antec Two Hundred v2 (modified)
Cooling
Cooler Master GeminII S524 120mm (fan replaced with a 140mm)
Keyboard
Logitech G510s
Mouse
Logitech M525 (two in use)
Internet Speed
=< 32Mbps down, 8Mbps up
Antivirus
AVAST!, MBAM, SAS, Spybot S&D (all but MBAM free) Glary Util
Browser
IE11
Other Info
LSI 9211-8i HBA card (8 SATA III ports), 2.5" & 3.5" Hot Swap Bays, HooToo HT-CR001 PCI-E to USB 3.0 Internal Hub + 6 Slot Card Reader, and LG Model CH12LS28 BD-ROM Optical Drive. Also, ScanSnap S1500 ADF duplexing scanner, Canon 9000F flat bed scanner, Corsair SP2500 2.1 speakers, Samsung CLP 415nw laser color printer, Cyberpower PP2200SW UPS

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASRock Z97 Extreme6 LGA 1150
OS
Windows 7 64 bit
CPU
Intel Core i7-4790k Devil's Canyon Quad-Core
Motherboard
ASRock Z97 Extreme6 LGA 1150
Memory
1 x G.Skill Sniper Series 8GB (2 x 4GB) 240 Pin SDRAM DDR3
Graphics Card(s)
Sapphire Radeon R7 260X 100366-2L 2Gb 128 Bit PCI Express
Sound Card
Built on Motherboard
Monitor(s) Displays
DELL FLAT SCREEN
Hard Drives
Western Digital Blue WD10EZEX 1TB 7200 RPM 64MB
PSU
Rosewill Stallion Series
Cooling
FANS: CPU, BACK, FRONT & TOP
Keyboard
STANDARD
Mouse
KENSINGTON
Internet Speed
U-VERSE
In the case of drive problems it is important to decide early on if it is worth the cost of professional recovery. It is possible to literally recover a drive to death. That is repeated recovery attempts can so damage the drive that even professional recovery is no longer possible, or at least not without great cost.

In this case I suspect you are already well on the way to an unrecoverable drive, if that point has not already been reached.

It is so very important to have backups of important files. Data recovery cannot be relied on. And never rely on the drive showing some symptoms or SMART warnings. SSDs usually fail without warning.

Agree. I back up my entire OS and Data drive using Acronis.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASRock Z97 Extreme6 LGA 1150
OS
Windows 7 64 bit
CPU
Intel Core i7-4790k Devil's Canyon Quad-Core
Motherboard
ASRock Z97 Extreme6 LGA 1150
Memory
1 x G.Skill Sniper Series 8GB (2 x 4GB) 240 Pin SDRAM DDR3
Graphics Card(s)
Sapphire Radeon R7 260X 100366-2L 2Gb 128 Bit PCI Express
Sound Card
Built on Motherboard
Monitor(s) Displays
DELL FLAT SCREEN
Hard Drives
Western Digital Blue WD10EZEX 1TB 7200 RPM 64MB
PSU
Rosewill Stallion Series
Cooling
FANS: CPU, BACK, FRONT & TOP
Keyboard
STANDARD
Mouse
KENSINGTON
Internet Speed
U-VERSE

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Please mark this thread as solved.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
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