Default Gateway is not available

[dfsac85]

I keep losing connections to the internet and "Default Gateway is not available" is the reason every time. I have tried reseting my router and that hasn't worked. It has been happening since I did a factory restore a few weeks ago. Phones and other computers on the same router work. Here is my info, if you need more just let me know.


HP Pavilion g7-2010nr

1. Wireless
2. Cox Communications
3. Cable
4. Netgear CG3000D-RG
5. Avast


IPCONFIG:



Windows IP Configuration

Host Name . . . . . . . . . . . . : Sac-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Ralink RT5390R 802.11b/g/n 1x1 Wi-Fi Adapter
Physical Address. . . . . . . . . : 84-4B-F5-68-FF-23
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8463:e0b5:2436:eff8%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, February 10, 2015 5:41:17 PM
Lease Expires . . . . . . . . . . : Tuesday, February 10, 2015 6:41:22 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 226774005
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-55-81-A4-28-92-4A-3F-9A-EF
DNS Servers . . . . . . . . . . . : 68.105.28.12
68.105.29.12
68.105.28.11
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 28-92-4A-3F-9A-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{754EBCA9-7307-4D8E-A6C5-76E49EC286C1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FAD46C0B-AEF5-4C5F-BD6F-846438A21D4A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1c9b:92d:b943:d658(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c9b:92d:b943:d658%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

 

[doctore]

did you try renewing your IP?

In Command Prompt, run:

ipconfig /release
ipconfig /renew

 

[dfsac85]

I haven't tried that yet. I will report back if I have anymore problems.

 

[dfsac85]

I haven't been able to respond, but it keeps happening. That fix did not work. I have it happen 5 times in the last 10 minutes.

 

[doctore]

Your IP settings are fine. I would start with uninstall and reinstall of the adapter drivers.
Do the other computers on your network also connect wireless-ly?

 

[dfsac85]

I have uninstalled and reinstalled the drivers before. Yeah 1 laptop and 3 phones also connect wireless and have no problems. It happens almost every time I move my laptop to another room or let it sit idle for a few. And then sometimes it just happens out of the blue.

 

[doctore]

If you have a different wifi adapter (maybe from another computer) I would use it on this laptop and see if the problem persists.

 

[DMHolt57]

Check the adapters properties, power management tab, uncheck the box says 'Allow the computer to turn off this device to save power.'