defragmenter has stopped working
- Thread starter LIZJOHN
- Start date
Hi LIZ and welcome to Seven Forums.
I'd run a full scan with your anti-virus of choice just to rule out any issues. You could also run the free on-demand Malwarebytes since no anti-virus product will be 100% effective 100% of the time. Be sure to select the "free download" option towards the bottom of the page.
https://www.malwarebytes.com/mwb-download/
Next I'd run a system file checker scan (option 2) from an elevated command prompt. The SFC will attempt to find, repair, or reinstall damaged or corrupt system files. If you get a notice that SFC could not fix some files you might have to run the scan 3 times.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Please post back with your results.
I'd run a full scan with your anti-virus of choice just to rule out any issues. You could also run the free on-demand Malwarebytes since no anti-virus product will be 100% effective 100% of the time. Be sure to select the "free download" option towards the bottom of the page.
https://www.malwarebytes.com/mwb-download/
Next I'd run a system file checker scan (option 2) from an elevated command prompt. The SFC will attempt to find, repair, or reinstall damaged or corrupt system files. If you get a notice that SFC could not fix some files you might have to run the scan 3 times.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Please post back with your results.
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Thanks for the reply. I have downloaded the repair program and Re_image says successful. However defeat problem still exists. I have been hit with Windows Media centre virus. Something called "Trusted Installer" has embedded itself in permissions customised settings and won't let me have control of permissions. Any suggestions other than a stick of dynamite?
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UN-INSTALL re-image program PLEASE.
What were the results of the 2 scans you were asked to run
LEAVE Trusted installer alone its a MAJOR part of W7, it sets ALL the permissions on your comp.
Do you have access to a W7 disc.
Roy
What were the results of the 2 scans you were asked to run
LEAVE Trusted installer alone its a MAJOR part of W7, it sets ALL the permissions on your comp.
Do you have access to a W7 disc.
Roy
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Hi Roy, thanks for the reply. Scans said that Windows explorer and another program had crashed and there were several threats. Should I still uninstall re-image? Is there a problem with it? I still have no control over permissions. Cannot give full access to myself as administrator. Seems like I have been hijacked. Do not have access to W7 disc.
John
John
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I would, if you look at the possible solution its ALLWAYS the first option as a solution.
Can you post the malwarebytes log.
Can you also run ESET on-line scan, dissable AVG
Can you post the malwarebytes log.
Can you also run ESET on-line scan, dissable AVG
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- medionl/Aspire 6930G/acer x55a
- OS
- W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
- CPU
- E5300 dual core
- Motherboard
- medion MS7366
- Memory
- 3gb
- Graphics Card(s)
- Nvidia Geforce 7100 Nforce 630i
- Monitor(s) Displays
- avixc
- Internet Speed
- n (isp resticted to 72)
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- mse/pands
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- palemoon
- Other Info
- Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
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- ASUS
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- Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
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- ASUSTeK COMPUTER INC. X501U
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Hi John,
follow this link download/burn the ISO for your W7 version. home premium 32 bit.
https://www.heidoc.net/joomla/techn...icrosoft-windows-and-office-iso-download-tool
Logs please.
Roy
follow this link download/burn the ISO for your W7 version. home premium 32 bit.
https://www.heidoc.net/joomla/techn...icrosoft-windows-and-office-iso-download-tool
Logs please.
Roy
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- medionl/Aspire 6930G/acer x55a
- OS
- W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
- CPU
- E5300 dual core
- Motherboard
- medion MS7366
- Memory
- 3gb
- Graphics Card(s)
- Nvidia Geforce 7100 Nforce 630i
- Monitor(s) Displays
- avixc
- Internet Speed
- n (isp resticted to 72)
- Antivirus
- mse/pands
- Browser
- palemoon
- Other Info
- Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
