Solved dell laptop battery not charging

kf10

New member
Member
VIP
Local time
12:54 PM
Messages
469
i replaced the old battery with the new one as the old one wasnt being charged

the problem was that old battery message "" plugged in, not charging"

the problem didnt go away with the new battery
 

My Computer My Computer

At a glance

Win 7 home premium 32 bit1.6 GHz dual core3GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro A860 laptop
OS
Win 7 home premium 32 bit
CPU
1.6 GHz dual core
Memory
3GB
Hard Drives
160GB
Internet Speed
4Mbps
Antivirus
AVG
Browser
chrome

My Computer My Computer

At a glance

Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, D...Intel Core 2 Duo Processor P8600 (2.40 GHz, 3...4GB 800 MHz DDR2 SDRAMATI Mobility FireGL V5700 with 256 MB
Computer type
Laptop
Computer Manufacturer/Model Number
HP EliteBook 8530w Mobile Workstation
OS
Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, DOS 7.10 on VM) + Ubuntu 10.04 LTS Lucid Lynx
CPU
Intel Core 2 Duo Processor P8600 (2.40 GHz, 3 MB L2 cache)
Motherboard
Mobile Intel PM45 Express Chipset ICH9M-Enhanced
Memory
4GB 800 MHz DDR2 SDRAM
Graphics Card(s)
ATI Mobility FireGL V5700 with 256 MB
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
15.4-inch WXGA anti-glare (1280 x 800 resolution)
Screen Resolution
1280 x 800
Hard Drives
500GB + 1TB
Mouse
Synaptics PS/2 Port Touchpad, USB Mouse
Internet Speed
4 Mbps
Antivirus
MSE
Browser
Firefox, Chrome, IE
Other Info
Authentec AES2810 Fingerprint Reader
the above methods did not work for me
 

My Computer My Computer

At a glance

Win 7 home premium 32 bit1.6 GHz dual core3GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro A860 laptop
OS
Win 7 home premium 32 bit
CPU
1.6 GHz dual core
Memory
3GB
Hard Drives
160GB
Internet Speed
4Mbps
Antivirus
AVG
Browser
chrome
Some of the comments from the users on that page for whom this fix did not work

i had this problem,got this answer on a website,didnt hold out much hope.RUN DISK CHECK.guess what it worked.dont know why.

disk check worked on dell inspiron 1545 running windows 7 ultimate,i dont think this is a battery problem at all.i think its a windows problem.

Or you can just disconnect and reconnect the battery while the computer is on. It worked for me in my Acer Aspire One

For Samsung laptop, may be something similar
I have a samsung and had this same problem. I did what everyone posted, but still didn't work. So, in the search box, on my computer, I typed batterylife and it pulled up the batterylifeextender samsung program ...here you can choose from normal battery life - fully charges to 100% or extended life mode (80% charge)...
Hope this helps some of the samsung people.

You can try these too and see if they work
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, D...Intel Core 2 Duo Processor P8600 (2.40 GHz, 3...4GB 800 MHz DDR2 SDRAMATI Mobility FireGL V5700 with 256 MB
Computer type
Laptop
Computer Manufacturer/Model Number
HP EliteBook 8530w Mobile Workstation
OS
Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, DOS 7.10 on VM) + Ubuntu 10.04 LTS Lucid Lynx
CPU
Intel Core 2 Duo Processor P8600 (2.40 GHz, 3 MB L2 cache)
Motherboard
Mobile Intel PM45 Express Chipset ICH9M-Enhanced
Memory
4GB 800 MHz DDR2 SDRAM
Graphics Card(s)
ATI Mobility FireGL V5700 with 256 MB
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
15.4-inch WXGA anti-glare (1280 x 800 resolution)
Screen Resolution
1280 x 800
Hard Drives
500GB + 1TB
Mouse
Synaptics PS/2 Port Touchpad, USB Mouse
Internet Speed
4 Mbps
Antivirus
MSE
Browser
Firefox, Chrome, IE
Other Info
Authentec AES2810 Fingerprint Reader
HI,
My name is Varun and I work for the Social Media and Community Team at Dell. We can surely help you with the issue please follow the billow steps of trblshooting steps for dell laptop battery not charging.
1: Check for the AC Adapter, functionality and status in BIOS by pressing F2 when you see dell logo while turning on your system.

2: Install / update Dell Quickset and flash the BIOS from www.support.dell.com (Minimum Req.: Battery Charged > 10% and Functional AC Adapter.

3:Restart your system and turn it on with the ac adapter connected with the system .

3: Even after flashing BIOS if you still get the same error message please reply back to the same post.

Thanks

Dell-Varun_T
 

My Computer My Computer

At a glance

windows xp
OS
windows xp
i changed the power adapter and it fixed the problem
 

My Computer My Computer

At a glance

Win 7 home premium 32 bit1.6 GHz dual core3GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro A860 laptop
OS
Win 7 home premium 32 bit
CPU
1.6 GHz dual core
Memory
3GB
Hard Drives
160GB
Internet Speed
4Mbps
Antivirus
AVG
Browser
chrome
HI
My name is Varun and I work for the Social Media and Community Team at Dell. It’s good to hear that the problem with your system has been resolved in the future if you have any issue with the system you can reply us back
Thanks
Dell-Varun_T
 

My Computer My Computer

At a glance

windows xp
OS
windows xp
So the answer to the typical 1st question asked by a support person
"Is it plugged in?" would be, in your case, Nope. :confused:

Sometimes the easiest solution is the hardest to find.

Good job on finding a solution to your issue. Now since Varun_T is around, how about Dell replacing the adapter. Is you machine still under warranty?
i changed the power adapter and it fixed the problem
 

My Computer My Computer

At a glance

x64 (6.3.9600) Win8.1 Pro & soon dual boot x6...AMD A6-3420M APU with Radeon(tm) HD Graphics6.00 GBAMD Radeon(TM) HD 6520G
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
For Samsung laptop, may be something similar
Quote:
I have a samsung and had this same problem. I did what everyone posted, but still didn't work. So, in the search box, on my computer, I typed batterylife and it pulled up the batterylifeextender samsung program ...here you can choose from normal battery life - fully charges to 100% or extended life mode (80% charge)...
Hope this helps some of the samsung people.

This was my problem!
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
OS
windows 7 home premium 64 bit
Samsung Windows 7 plugged in, not charging

Thank you sooo much sscom2012! I have a Samsung laptop and have been going crazy trying to find the setting to fix this. :confused: It wouldn't go above 80% charged. Typing in batterylifeextender fixed it right away! I'm already at 100% charged. :D
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
Dell laptop not charging..getting message plugged in not charging

I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.
 

My Computer My Computer

At a glance

windows 7 home basic 64 Bit
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
windows 7 home basic 64 Bit
I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Hi Sirisha,

did you try the solution in post 2 ?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, D...Intel Core 2 Duo Processor P8600 (2.40 GHz, 3...4GB 800 MHz DDR2 SDRAMATI Mobility FireGL V5700 with 256 MB
Computer type
Laptop
Computer Manufacturer/Model Number
HP EliteBook 8530w Mobile Workstation
OS
Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, DOS 7.10 on VM) + Ubuntu 10.04 LTS Lucid Lynx
CPU
Intel Core 2 Duo Processor P8600 (2.40 GHz, 3 MB L2 cache)
Motherboard
Mobile Intel PM45 Express Chipset ICH9M-Enhanced
Memory
4GB 800 MHz DDR2 SDRAM
Graphics Card(s)
ATI Mobility FireGL V5700 with 256 MB
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
15.4-inch WXGA anti-glare (1280 x 800 resolution)
Screen Resolution
1280 x 800
Hard Drives
500GB + 1TB
Mouse
Synaptics PS/2 Port Touchpad, USB Mouse
Internet Speed
4 Mbps
Antivirus
MSE
Browser
Firefox, Chrome, IE
Other Info
Authentec AES2810 Fingerprint Reader
Hello,

does anyone have any other ideas? More than 1 month with this problem now and I have tried everything short of taking apart the hardware.
1. uninstalled and reinstalled ACPI
2. removed and reinserted the battery in all sorts of orders
3. Updated the bios
4. ran disk check
5. even partitioned and installed a different OS

I'm pretty sure charger and battery are fine, as I have swapped them around into a friends laptop. I'm at a loss, and very frustrated with Dell right now.
 

My Computer My Computer

At a glance

Windows 7 Home Premiumi3-2310M 2.10ghz dual4GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron N7110
OS
Windows 7 Home Premium
CPU
i3-2310M 2.10ghz dual
Memory
4GB
Hard Drives
500gb
Antivirus
kaspersky internet security
Browser
mozilla firefox
Hi,

I just noticed the same issue with battery charging. I checked the Battery Meter. There are number of tabs: Status, Battery Health, Desktop mode and longevity mode. Clicked on Desktop mode.

Where I found the button that allows you to charge the battery to 100%.

It seems that Dell has designed or configured the battery charging only between 50 -100 % and if you do not click on the button for battery to charge all the way, it only charges up-to 75%.

Currently it is charging and I see it has gone up-to 80%. It is fully charged now.

Hope that helps. Meena
 
Last edited:

My Computer My Computer

At a glance

windows 7
Computer type
PC/Desktop
OS
windows 7
Thanks for the reply Meena; unfortunately my settings show only two tabs: Battery Status and Battery health. Anyway, I've been using my work PC mostly these days. I'll stick with this problem till I find a solution.
 

My Computer My Computer

At a glance

Windows 7 Home Premiumi3-2310M 2.10ghz dual4GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron N7110
OS
Windows 7 Home Premium
CPU
i3-2310M 2.10ghz dual
Memory
4GB
Hard Drives
500gb
Antivirus
kaspersky internet security
Browser
mozilla firefox
Battery stuck at 6%

Hello to the fellow helper from Dell

I'm having this same problem, my battery wont charge. I tried to follow your guidelines but the problem is that my battery got stuck at 6% and therefore I cannot run any BIOS update.

What should I do in this case?

Thanks!
 

My Computer My Computer

At a glance

Windows 8intel i78gbintel hd
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 8
CPU
intel i7
Motherboard
dont know
Memory
8gb
Graphics Card(s)
intel hd
Hard Drives
250 ssd
Battery Stuck at 6%

Hello to the fellow helper from Dell

I'm having this same problem, my battery wont charge. I tried to follow your guidelines but the problem is that my battery got stuck at 6% and therefore I cannot run any BIOS update.

What should I do in this case?

Thanks!
 

My Computer My Computer

At a glance

Windows 8intel i78gbintel hd
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 8
CPU
intel i7
Motherboard
dont know
Memory
8gb
Graphics Card(s)
intel hd
Hard Drives
250 ssd
Hello to the fellow helper from Dell

I'm having this same problem, my battery wont charge. I tried to follow your guidelines but the problem is that my battery got stuck at 6% and therefore I cannot run any BIOS update.

What should I do in this case?

Thanks!

This thread is two years old. Start a new thread with your problem for better help.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32-Bit - Build 7600 SP1Intel Core i3-2120 3.30GhzKingston 4 GB DDR3 1333 mhzAMD Radeon HD6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
Afraid none of the above helped, sorry.



I'll sum up my problem as quickly as I can.

  • My Dell Inspiron n5110 is running Windows 7.
  • Battery 'charging' animation in the status bar lasts ten seconds after boot-up and then freezes.
  • Computer says battery is 'plugged in, charging' but it's not charging!
  • Battery has no charge.
  • Ran Dell diagnostic tests on battery and motherboard and all is well, apparently!
  • Virtually all online advice is to go to 'device manager' - uninstall battery drivers, restart computer & let system reinstall drivers automatically. Did this already but to no avail.
  • So my computer tells me all is well, and it's definitely not a problem with my power cable because the computer dies immediately when I attempt to run it on battery only.
A Windows 7 bug? I've had this laptop 3 years but never used the battery much.
Someone please help.
 

My Computer My Computer

At a glance

Windows 7 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell N5110
OS
Windows 7 64 bit
Back
Top