Dell touchpad driver cannot start

madchills

New member
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Hey All,
I have had this problem since installing windows 7 beta, and have not been able to find a fix, so here i go...

I have a Dell XPS m1330 and exactly 50% of the time my dell synaptics touchpad mouse driver does not work. What I mean by that is every other time i boot my computer device manager says "code 10: device cannot start". I have tried installing the lastest Dell Vista drivers for the touchpad, and I have even gone straight to synaptics website and downloaded their latest drivers as well. Neither fixed the problem.

If anyone has any idea's that could help me with this problem it would be appreciated.
 

My Computer

OS
Windows 7
hello madchills and welcome....

have you tried these drivers?
Drivers | Synaptics
while they might be generic we can at least check if the base drivers work...
 

My Computer

Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
OS
Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
darkassain,
Thanks for the quick reply! Sadly, however, I have already tried those drivers. I still have the same problem. My touchpad still only works half the time, one half device manager states: "this driver has loaded successfully", the second half device manager states: "code 10: this device cannot start".
 

My Computer

OS
Windows 7
did happen with your last OS?
also did you try windows 7 base drivers

also since i have did you ever get a synaptic driver update?
did you install it?
 

My Computer

Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
OS
Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
No, this did not happen when I had vista installed. I also didn't keep the base OS drivers installed for longer than an hour or so (i needed to disable tap to click)

I have not gotten a windows update saying new dell (or synaptic) drivers since installing windows 7. I have however looked into the latest driver for synaptic, and i have confirmed i have the latest version (v. 10.1.8)
 

My Computer

OS
Windows 7
Same Touchpad - Mouse issue

I am having the same issue with my mouse on my Dell Latitude E6500. It works for about 2 reboots, then it won't click. I can move the mouse, but when I click on something, it looses the focus of that window. I can re-install the Synaptics driver mentioned in this thread, reboot and it will work. But once I reboot or shut-down again, it is gone. I've tried the Dell drivers as well. External mouse plugged in results in the same effect.

Anyone have any suggestions?
thanks
 

My Computer

OS
Windows 7
Try the Generic Synaptics driver -- versions for VISTA 32 and 64 bit seem to work on most laptops. Set up display options on start so you can check all the options you want when you boot up.

After you've got it working then don't display the start up screen.

I prefer to disable the touchpad completely - if I enable it I get the cursor randomly jumping all over the place making decent input impossible.

cheers

jimbo
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built, several laptops HP/ASUS
OS
Linux CENTOS 7 / various Windows OS'es and servers
CPU
Intel i7 Intel i5
Memory
8GB, 16GB
Graphics Card(s)
On Motherboard
Sound Card
Realtek HD audio
Monitor(s) Displays
Apple Cinema display, Samsung LCD
Screen Resolution
1920 X 1080
Hard Drives
4 X 1TB SATA
Mouse
Toshiba wireless laser
Internet Speed
> 20MB up
Hi, I have the same issue on an Asus G50vt-a2.

I need to start my laptop twice in order to use it. Any other ideas on how to fix?

Thanks!
LH
 

My Computer

OS
Windows 7
Same here with a Latitude D620 running Win7. Touchpad, mouse button and L/R mouse buttons don't work every other full start or restart. If I send it into hibernate/standby, it comes back on and works OK each time.

External mouse always works when I plug one in. I installed Synaptics Pointing Device Driver 11.1.4.0, but nothing changed.

I have not had another OS on this laptop since I don't have another one available right now other than Win7. I may try XPx64, temporarily, after I get my slipstream disc perfected.
 

My Computer

OS
XPx64 Pro & Win7x64 Ultimate
Just to follow this up, my laptop seems to have automagically fixed itself. Not sure how, maybe Windows Update grabbed a fix somehow.

Quite happy about it though. :)
 

My Computer

OS
Windows 7
Been meaning to post, mine hasn't had a problem in quite a while either. Maybe some automatic update in Win7 addressed it?
 

My Computer

OS
XPx64 Pro & Win7x64 Ultimate
I have a M1330 and those are the exact drivers I use on it posted above. If your touch pad isn't working properly it could be a hardware issue or maybe a loose connection somewhere.
 

My Computer

Computer Manufacturer/Model Number
Dell M1330 XPS - Laptop
OS
Windows 7 Build 7100
CPU
Core 2 Duo T7250
Motherboard
Dell Inc. 0U8042
Memory
2GB PC2-5300
Graphics Card(s)
NVIDIA 8400M GS
Sound Card
Standard HD Audio
Monitor(s) Displays
13" LCD Widescreen
Screen Resolution
1280x800
Hard Drives
160GB
Internet Speed
25 Mbit
I have two Dell Laptops with the Dell Touchpads. Dell Mini 9 Netbook and Dell Inspiron 1525. They use the same Alps driver version 7.1.1500.2 which was loaded automatically by Windows 7 build 7100. Search for that version.
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron 1525 Notebook
OS
Windows 7
CPU
rocessor Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz, 1867
Motherboard
Intel(R) ICH8 Family Chipset
Memory
Installed Physical Memory (RAM) 4 GB
Graphics Card(s)
Mobile Intel(R) 965 Express Chipset Family (Sux)
Sound Card
Intel(R) High Definition Audio HDMI
mouse click causes loss of window focus

I have a similar problem.

When I click in the window, it looses focus.

When the OS starts the mouse click work fine. After some time I start seeing this problem.

This is happening on a desktop (not a laptop). I have Kingston Trackball drivers installed by OS.

The only workaround I have found is starting task manager. I had this problem in Vista also. Was hoping Win 7 would have fixed it.
 

My Computer

OS
win 7
Resolved

My issue has been resolved by Dell replacing the touchpad, motherboard, hard drive, (then upon them wanting to replace the LCD too???), I talked them into replacing the whole laptop. Now it is running great. :D
 

My Computer

OS
Windows 7
hi ... after all parties to insist on the touchpad (which was the only problem was I q) in my dell Inspiron after installing windows7, finally found the solution blissfully ... have to download the dell driver R165804 and it saved .... and then execute them will appear that can not be installed .... then go to the folder where you downloaded the default is C: dell/drivers/R165804 said setup ... it installed and ready (well to me .. weird way because you install it and failed, and then showed me the notice had not been installed well that if I wanted to reinstall it ... if you say .. and UALA. !

TMB ESPERO Q LES SERVE
ahh by the way they leave my site to visit ... tiendagsm.es.tl best cell at the best prices!​
 

My Computer

OS
windows 7
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