Desktop Screen Problems

[Aran Taylor]

Hi,

Im unsure if this is the right section but looking around it seems the most appropriate, so im sorry if this is in the wrong section.

I have 2 problems with my current desktop screen.

1) There are 2 lines at the top left of my screen (around the My Computer icon in the top left) that are void so to speak. I am unable to click on any spot that the lines cover. If i have an icon or a program, any button covering those lines i am unable to click on it.

e.g When using firefox i can't click the back button or forward button at the centre of them. (this is where the lines go through). I have to click on the edge of the button or move the firefox window.

2) At the bottom left of my screen is a spot that when i click (left click), right-click options appear.

The same options that appear if you were to right-click on the top of a window (restore, move, size, minimize, maximize, close).

If i click close, the problem persists. If i click on the spot again the options appear. however if i click restore the problem goes away.

Thanks for any help that anyone can provide and thanks for taking your time to read the above.

 

[Petey7]

My first reaction would be to download and run the free version of MalwareBytes. Make sure to update it, then do a quick scan. What ever it is, it's not your video card causing it. Please write back to let me know if MalwareBytes finds anything. Even if you already have an anti-virus, it might find something yours missed.

 

[steve-pressman]

It might simply be that you monitor is not correct adjusted, most monitors come with an auto adjust button, it might simply be a case of pushing that and let the monitor set it self to the correct setting for your screen.



Steve

 

[Aran Taylor]

At the moment, im running the malware scan and my avast anti-virus scan.

As for the monitor. Im currently on a laptop so im unsure what to do about the screen.

 

[steve-pressman]

Oh Ok I never read your specs Ignore what I said then sorry.



Steve

 

[Aran Taylor]

@ steve-pressman, thanks anyways for trying.

@ petey7, I did a scan with Malwarebyte and it didn't find any problems with my system.

Ill run the scan with avast and see if anything pops up then.

 

[derekimo]

Hi,

Im unsure if this is the right section but looking around it seems the most appropriate, so im sorry if this is in the wrong section.

I have 2 problems with my current desktop screen.

1) There are 2 lines at the top left of my screen (around the My Computer icon in the top left) that are void so to speak. I am unable to click on any spot that the lines cover. If i have an icon or a program, any button covering those lines i am unable to click on it.

e.g When using firefox i can't click the back button or forward button at the centre of them. (this is where the lines go through). I have to click on the edge of the button or move the firefox window.

2) At the bottom left of my screen is a spot that when i click (left click), right-click options appear.

The same options that appear if you were to right-click on the top of a window (restore, move, size, minimize, maximize, close).

If i click close, the problem persists. If i click on the spot again the options appear. however if i click restore the problem goes away.

Thanks for any help that anyone can provide and thanks for taking your time to read the above.

Do any of these look like the problem you're having?

Problems with Notebook Displays Compaq Presario CQ61-427SA Notebook PC - HP Customer Care (United States - English)

A screenshot might help too,

http://www.sevenforums.com/tutorials/9717-screenshot-paint.html

http://www.sevenforums.com/tutorials/9733-how-post-screenshot-seven-forums.html

 

[Aran Taylor]

Thanks for your post but i have none of those problems.

By screenshot do you want me to post one for both problems ?

 

[derekimo]

Thanks for your post but i have none of those problems.

By screenshot do you want me to post one for both problems ?

It might help to see exactly what you are seeing.

 

[thefabe]

We're just wanting to have a look at exactly what your seeing to help try and diagnose the problem., that is why the request for s screen shot.( edit ok derek types faster) Fabe

 

[Aran Taylor]

Screenshot below.

Problem 1

There are 2 discreet lines that go vertically down that cover two spots on the My Computer Icon (this icon is in the top left space for me). They are about the same size as the icon. If i hover my mouse at those 2 areas no action can be done. Left click nor right click works.



I tried my best to show it on a screenshot. In the picture you will see two red lines over the my computer icon. That's where the problem occurs.

Problem 2



As you can see the right-click options appear at a spot at the bottom right.

 

[thefabe]

Thanks for posting the screen shot. Honestly I don't know what to make of either of the problems.Their are many quaified members who might be able to help so hang in their hopefully we can get yuou some answers. Fabe

 

[Petey7]

Just to be sure we're clear on this, are the lines in the first pic drawn in or are they actually appearing on the desktop. Also, what is Gary's Mod?

 

[derekimo]

Just to be sure we're clear on this, are the lines in the first pic drawn in or are they actually appearing on the desktop. Also, what is Gary's Mod?

Garry's Mod - Wikipedia, the free encyclopedia

 

[Aran Taylor]

The lines are drawn on to show where the problem occurs.

As a breif, garrys mod is a modifcation of the half life 2 game engine. It basically allows you to use every prop from half-life 2 and make items like forts or cars etc. What ever you can imagine you can most likly make on it . It is a very good game to have.

 

[Jacee]

Hi Aran Taylor,
Would you please Download DDS from one of these links:

Mirror 1 Mirror 2 Mirror 3

• Disable any script blocking protection
• Double click the dds icon to run the tool.
• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt <---this will be minimized in the task tray
• Save both reports to your desktop.

Include the contents of both logs.
The scan will instruct you to post Attach.txt as an attachment.
No need for that though ..... just post it's contents as you would any other log.

 

[Petey7]

The lines are drawn on to show where the problem occurs.

As a breif, garrys mod is a modifcation of the half life 2 game engine. It basically allows you to use every prop from half-life 2 and make items like forts or cars etc. What ever you can imagine you can most likly make on it . It is a very good game to have.

I was just making sure you didn't have anything installed or had made in changes that could cause the problem, as it seems like a software problem to me.

 

[derekimo]

Is there an easy way to post these files than simply copy and pasting them here ?

I don't want to have a massive post here which would seem messy etc .

(I'll edit this post to show them)

Use the paperclip to attach, here's a tutorial,

http://www.sevenforums.com/tutorials/9733-how-post-screenshot-seven-forums.html

 

[Aran Taylor]

Below are the two files.
If you want me to post them a different way or do something else just say

View attachment DDS.txt

View attachment Attach.txt

 

[Jacee]

Is this your computer? Do you have kids who sometimes use it?