Desktop Screen Problems

[Aran Taylor]

I have a brother that occasionally goes on it.

Why do you ask ?

 

[Jacee]

I ask because I want to know if this is your computer or your Parent's computer.

 

[Aran Taylor]

Oh its my computer.

 

[Jacee]

Did you install easybits for kids?

 

[Aran Taylor]

Easybits as in the magic desktop ?

Magic desktop was pre-installed on the machine when i recieved it.

 

[Petey7]

Where did you receive it from, if you don't mind me asking? Is this your computer, as in you own it, or do your parents own it?

 

[Aran Taylor]

I bought the laptop off ebuyer.com
And yes i own it.

 

[Petey7]

Usually Magic Desktop/Easybits is installed by (what I consider to be) over-protective parents. It just seemed weird that it would be on an adult-with-no-kids' PC. This wouldn't be the first time a young person went online to try find out how to get around parent controls without admitting it.

Type msconfig into the start menu and open it. See what programs you have set to run at start-up. Do you see anything related to Ask.com/Ask toolbar?

 

[Aran Taylor]

Ask.com or toolbar isn't there but there is however,

Easybits Recovery ?

Do you want the list of programs that appear on startup ?

As for the parent thing. It was just a pre-installed app from hp as well as all the other stuff like hp assisstant etc.

 

[Petey7]

Look in Programs and Features for the Ask Toolbar. It looks like it was installed along with Open Office. It's mostly junk software, and I think getting rid of it would be best.

 

[Aran Taylor]

I checked my programs and i couldn't find it.

I untick all the options to the toolbars and things like google chrome.

Update -> Just checked and problem 1 has actually gone. The two lines in which i can't click on have disappeared. Not sure what the change was but problem 2 still persists.

 

[Petey7]

In the report you posted, it was listed, so it is odd that you wouldn't be able to find it anywhere. Maybe we should wait to see what Jacee says, as she knows a lot more than I do about, well, pretty much everything.

 

[archie123]

if you installed magic desktop you must know the password for it , to disable it , its most likely that thats blocking you from acessing system sensitive files throguh my computer etc.

are you sure your trying to "hack" your dads pc

 

[Aran Taylor]

Im confused as to what everyone is getting at ?

I bought the laptop and magic desktop was pre-installed. This is kinda of a long plan by showing 2 problems to overcome a password or w.e.

 

[archie123]

do you know what magic desktop does?

Magic Desktop - let your PC act as babysitter!

if this is running it would do exactly what your describing

edit...i didnt see you have solved problem 1 please ignore me

 

[Aran Taylor]

I found the ask toolbar in the programs. It went under the name of gretech.

I just uninstalled it now.

I also uninstalled easybits magic desktop.

 

[Jacee]

Are both problems gone now?

 

[Aran Taylor]

I think i need to do a restart for certain files of magic desktop to disappear.

 

[Jacee]

Do this for me please ... download HJT from here HijackThis - Trend Micro USA

Right click and run as Administrator. Click on run system scan and save logfile. The log file will appear on notepad. Copy and paste the log back here.

 

[Petey7]

Sorry for all the confusion Aran. Just wanted to make sure you weren't some 12 year old trying to do something inappropriate that required disabling parental controls. Follow Jacee's advice. She knows what she is doing.