Desperate/Frustrated

[joeliito]

I have an Acer Aspire on D255E netbook with windows 7 starter however after a couple months it started giving me the message saying "windows recovery error" and it gives me 2 options to either start it normally or to launch system recovery ive been trying to find a solution can anyone please help me out ??!!?? also when i go to the system recovery options and click on the startup repair option it tells me that windows cannot fix my problem

 

[Coke Robot]

Is it a black screen? If so, you'd want to launch Startup Repair, make sure you log in as the administrator, and then click Startup Repair.

Hope it helps!

 

[joeliito]

....

yeah its a black screen and it gives me 2 options launch automatic repair and the other start windows regularly then i try going into the automatic system repair option and then it searches for my problem and it says that windows cannot fix my problem??

 

[gregrocker]

You'll need to check for infection by booting into Safe Mode w/Networking to install, update and run Malwarebytes, or download and burn to CD or write to flash stick Microsoft Standalone System Sweeper to boot, update and scan system.

Next boot the DVD or REpair CD to be sure that Startup Repair isn't being hindered by corrupt System files, Run it repeatedly and report back results.

Startup Repair should automate System REstore and SFC but if not run SysRestore from the DVD/CD's System Recovery Options list.

Then run from the DVD/Repair CD command line SFC -SCANNOW Run in Command Prompt at Boot. If it finds bad files you may need to run it repeatedly.

If these fail you can copy out your files using Paragon Rescue CD or the Win7 DVD/Repair CD with this method: Copy & Paste - in Windows Recovery Console

The run Acer factory recovery from it's partition: Acer Support: Recovery media and Restoring a system to factory load or using Acer Recovery disks if you have them, or order them from Acer.

Or you can find a Win7 installation DVD for your version to clean reinstall with the Product Key on COA sticker, following these steps to get a perfect OEM clean reinstall: Reinstalling Windows 7

Be sure to ask back any questions and report back progress on each step as the help here in interactive and new steps will arise based on results.

 

[joeliito]

i dont have the disc though

 

[gregrocker]

Try this link to the Win7 Repair CD ISO: http://www.proposedsolution.com/downloads/download-windows-7-vista-bootable-disc-cd-dvd-iso-image/

Burn it to CD using ImgBUrn at 4x speed: ImgBurn - Free software downloads and software reviews - CNET Download.com

Boot the CD by setting CD drive as first to boot in BIOS setup: How to Boot your Computer from a Bootable CD or DVD - Boot to CD

Or tap the Acer F12 one-time BIOS boot menu key to choose CD drive at boot.

 

[joeliito]

the advanced boot options screen won't appear either i hit F8 right when the acer screen appears and nothing happens it just goes completely black and sends me to windows error recovery screen

 

[gregrocker]

See my edited post just above ^^

 

[joeliito]

thanks

 

[joeliito]

do u think it would work if i use a usb instead?

 

[gregrocker]

I would use a CD.

Others have written Repair ISO to stick successfully using WinToFlash

As you may need to reinstall Win7 you might want to google Win7 ISO Official Downloads at My Digital Life to download and write to stick the ISO using this tool with Win7 in the dropdown menu: Universal USB Installer – Easy as 1 2 3

Then you can try repairs step-by-step and have Reinstall as last resort.

 

[joeliito]

so i pretty much need to reinstall windows 7 again to get the computer to work right?

 

[gregrocker]

It depends on how much you want to try to rescue this install. If so try the steps to my first post to first scan for infection, then try various Repairs given. I'd at least try Startup Repair a few times from the Install DVD before moving to reinstall.

At any point you can give up, copy out your files if needed using the methods given, then run Factory Recovery or clean reinstall with the Win7 Installation DVD which is a superior install without the factory bloatware.

All of these steps are given in my first post, most with illustrated tutorials in the blue links.

 

[treeducks]

I'm not sure what's going on.... I read through this thread about 20 times and still don't understand how anything can be resolved.

The Acer One D255E does not have an optical drive. So how is the response to burn a CD?

I have this exact same problem.

I cannot boot in safemode with networking, I cannot boot in any way.

If I choose the first option, attempt a windows repair function and see what happens, the computer freezes while pretending to load Windows (All I see is the fancy blue background, and even after a 12 hour wait, there was zero progress)

If I choose the second option, the windows bar 'loads' for awhile and then simply resets. If I disable the reset on system error, it gives me blue screen of death and says UNMOUNTABLE_BOOT_VOLUME.

I do in fact have a solution to this error, How to fix the blue screen of death Unmountable_Boot_Volume | eHow.com

Yet, just like with the above comments, it seems to expect that there is an optical drive in this netbook that doesn't come with an optical drive.

 

[gregrocker]

Have you tried using the System Recovery Options from F8 Advanced Boot Options?

If not then I would write the latest Win7 installer to flash stick using the download link and tool from this tutorial which will also show you how to get the freshest start of all if it comes to that: Clean Reinstall - Factory OEM Windows 7

With the flash stick installer you can access the Recovery Options to attempt repairs. Working through these steps will assure you have tried everything possible: Troubleshooting Windows 7 Failure to Boot - Windows 7 Forums

 

[treeducks]

I've used all the options in the F8 boot menu. Actually a few weeks ago the 'last known good configuration' option worked. But within the week my Acer returned to the state it's in now, and nothing I try is working.

My USB stick is only 1 gig. Once I find a 4 gig or stronger one I will come back to this.

Thank you for your response.