Solved device mgr device tree recycles up and down

[healing41]

hello and thank you

to start my list of problems is that in device mgr (control panel) does not stay expanded. there are two unknown devices with yellow dings visible probably my mouse and external display for laptop.

also in system sounds there is a two string banjo sound every six seconds. sounds similar to logon sound in win 8. (From youtube I heard)

 

[maxie]

Hi Welcome to Seven Forums .. Did your System come with 64 Bit OS ? ... If it is possible can you Post a screenshot of the Device Manager .. The link below will help you with this ...

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html


Also please run a System Scan and report back the result ...


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[healing41]

yes 64 bit is with the machine. has a reinstall built-in. I did scannow a couple days ago no problems

 

[maxie]

Select the Devices then right click select Property's /Details Tab .. Please Post back the Hardware ID ..

 

[healing41]

I had to time this snapshot. the tree drops down for less than a second. the cycles like that over and over.
thanks for your time

 

[maxie]

No problem .. See if you can get the Hardware ID please ..

 

[healing41]

how? as I mentioned there is no way to click on those items the tree folds up.

 

[maxie]

When did you first start having this problem .. Do you have any restore points before this happened ?

 

[healing41]

its been going on for a while. maybe years. I just recently noticed this symptom. I cleaned up restore points regularly to try and improve performance. I have 200 gig and no way to back it up.
I could do a reinstall but it took me years for this stuff.
let's try to fix? o.k.?

 

[maxie]

Your Computer was never intended to run a 64 Bit OS ... If i was you i would go back to the 32 OS .. How ever if you wish to keep things as they are .. Maybe a Repair and Install might help ... Read the Link below ..

http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[healing41]

more clues. when the dev mgr tree folds back up the cursor arrow changes to an hourglass but only if I choose device mgr from the complete list of control panel items.
I have sysinternals suite and the spikes appear to be in iexplore.exe
using currports I have 20-30 each some times of iexplore and unknown some times established sometimes not.
The only two devices external that I have (comp is an acer a0725 laptop) are an optical mouse and a dell display (my screen is cracked) they both have been working correctly for a year or so.

 

[maxie]

Does it run in the background if you close your Browser ? Your CPU usage looks normal ..

 

[healing41]

WOW that's a lot. let see if I understand. !. the operating sys is inside the computer. 2. I didn't download the 64 bit sys I chose it from what was already on the computer i.e. there are no discs. I have window home edition, the example shows ultimate.

 

[healing41]

here's idle.

 

[healing41]

task host manager is always last to go when shutting down even if no browser is open. asks if I want to force shutdown etc.

 

[healing41]

aside from that. I live in San Jose, silicon valley calif. and Acer is a big company here. There is a lot of monkey business with a large humanist church and the local authorities especially housing.
This comp was factory fresh and in the box given to me. I was a homeless veteran with disabilities who now has housing and disability payments.
My social worker gave this to me and then had to change jobs. 3 or 4 social workers before her did the same.
anyway, I don't know what the terms involved are but this computer, I think, is made to spy. even the 25 numbers that the program speccy sees and the 25 number (Key) code on the sticker on the computer( wHICH I CANT READ ANYMORE) are not the same.
While watching the first boot I saw programs being installed I saw some programs with publisher unknown being loaded, is that normal?
I have gone to other forums to solve problems before. Trojans (divide sign 2) was one. dual webcam programs installed. I uninstalled acer crystal webcam for that reason.
I swear people who live in this housing complex are always commenting about what I'm browsing.
I have dsl and Ethernet cable. never wifi.
I REALLY want to beat this. and would do a clean install if your security forums could help me discover the mess.
I can't afford a computer myself so the problem is with me.
my name is Arnold Johnson and it sounds crazy but I've lived her for 33 years and that's what's doin' in San Jose.

 

[healing41]

there was no change in device manager

 

[maxie]

Download Malwarebytes and run a full Scan from the Link below ...


Malwarebytes Anti-Malware Download

 

[healing41]

mwb good shot. they are next block over from where acer was now abode.

mwb found nothing, however drweb found a Trojan from a bundle with mwb.
from this guy I took a snip

 

[healing41]

I use spybot, ccleaner ,mwb,hjt all the time.

I know you busy and appreciate your time, thank you.

lets get 'er done!