This is going to be long and drawn out, but this is killing me and maybe you can help me.
I work in a business environment. I have network and local machine administrator rights. Meaning, I have full control of everything. I ran into a problem a number of months ago where my Devices and Printers screen would appear, but then it would never load the devices. here is a screenshot of what happens.
Now I searched the net for some answers and I found an article that says that people have this problem when the Bluetooth service is not running. Well I started mine and the same thing happens. I logged into a different user i created on the same machine, and initially the Window comes up fine, but later on it does the same thing.
This happens both on a Windows 7 32 bit setup and a Win 7 64 bit setup.
Well, I finally found the source of the problem, at least as far as I'm concerned. We use McAfee Encryption for PC and Encryption for Files and Folders. It's only when I install the latter of the two that the issue occurs. The latter of the two btw, is a policy that forces encryption on any USB storage device inserted to the PC. So you are thinking "Great, report it to McAfee." Problem is, I did, and they tried to replicate the situation and they cannot. We ran down the list of options that we both had running and they were and are identical.
So either at this point I'm thinking one of the two is occurring.
1. McAfee has not ran into this problem and my reporting it they may find a solution.
2. There is some easy thing I am missing that is causing this to occur, since they report they cannot replicate it.
Was wondering if any of you guys got some ideas, thoughts, or rants are welcomed.
I work in a business environment. I have network and local machine administrator rights. Meaning, I have full control of everything. I ran into a problem a number of months ago where my Devices and Printers screen would appear, but then it would never load the devices. here is a screenshot of what happens.
Now I searched the net for some answers and I found an article that says that people have this problem when the Bluetooth service is not running. Well I started mine and the same thing happens. I logged into a different user i created on the same machine, and initially the Window comes up fine, but later on it does the same thing.
This happens both on a Windows 7 32 bit setup and a Win 7 64 bit setup.
Well, I finally found the source of the problem, at least as far as I'm concerned. We use McAfee Encryption for PC and Encryption for Files and Folders. It's only when I install the latter of the two that the issue occurs. The latter of the two btw, is a policy that forces encryption on any USB storage device inserted to the PC. So you are thinking "Great, report it to McAfee." Problem is, I did, and they tried to replicate the situation and they cannot. We ran down the list of options that we both had running and they were and are identical.
So either at this point I'm thinking one of the two is occurring.
1. McAfee has not ran into this problem and my reporting it they may find a solution.
2. There is some easy thing I am missing that is causing this to occur, since they report they cannot replicate it.
Was wondering if any of you guys got some ideas, thoughts, or rants are welcomed.
Attachments
My Computer
- Computer Manufacturer/Model Number
- HP Pavilion dv7
- OS
- Windows 7
- CPU
- Core i7
- Memory
- 8 GB
- Graphics Card(s)
- ATI FireGL
- Monitor(s) Displays
- Secondary is an HP L1940T
- Screen Resolution
- 1680x1050
- Hard Drives
- 160 GB SSD and 500 GB SATA
- Keyboard
- G11 Logitech
- Mouse
- G7 Logitech
- Internet Speed
- Fiber
- Other Info
- My rig smegging rules!
