Different BSOD - Minidumps attached

[d8000]

Hi,

Lately I been getting Bad_Spool..... and Driver_irql_less... and one other I think?!?!

I have attached the minidump files.

I really hope you guys can help.

 

[zigzag3143]

Hi,

Lately I been getting Bad_Spool..... and Driver_irql_less... and one other I think?!?!

I have attached the minidump files.

I really hope you guys can help.

EASY

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

 

[d8000]

Okay. I just tried that.

But apparently I cannot uninstall symantec!!

Is it 100% certain from my minidumps that it is symantec?

I had this for 9months and the same with utorrent which is the "trigger" for the BSOD

 

[zigzag3143]

Okay. I just tried that.

But apparently I cannot uninstall symantec!!

Is it 100% certain from my minidumps that it is symantec?

I had this for 9months and the same with utorrent which is the "trigger" for the BSOD

Why cant you un-install Symantec?

Nothing is 100% certain.

BSOD's are always a combination of things. Did you have symantec when utorrent gave you trouble? I am betting you did

 

[curtiswardwell]

Lat time I tried to uninstall Norton-Symantic i had to go to thier web site to uninstall. Please see following link: https://www-secure.symantec.com/nor...10133834EN&product=home&version=1&pvid=f-home

Hope this works and helps. As always someone with more experience may have more knowledge.

Still Learning, Learning Still

Curtis

 

[zigzag3143]

Lat time I tried to uninstall Norton-Symantic i had to go to thier web site to uninstall. Please see following link: https://www-secure.symantec.com/nor...10133834EN&product=home&version=1&pvid=f-home

Hope this works and helps. As always someone with more experience may have more knowledge.

Still Learning, Learning Still

Curtis

Curtis

Though the links get there differently it is the same page.

Good luck

 

[curtiswardwell]

Just a suggestion why not use regedit to remove all of the syamntic files. I do know that messing with the registry files is tricky and if you do not know what you are doing or looking for it can destroy the operating system and have to do a complete reinstall. Just a suggestion. But, instead of removing norton-symantic first, I strongly recommend removing utorrent and all utorrent files. As you know, utorrent downloads sometines does have malicious software.
Also, have you tried to download Malwarebytes to remove any mailicios files, and CCleaner or Glary Utilities to do a registrt repair.
Again I am just asking, as I still learn from everyone else that has more experience.

Still Learning, Learning Still

Curtis