Disk Clean up wont run

[stammer]

Hi All,
My first time posting here. Been reading the Win7 forums for awhile now and have learned alot about Win7. Formally Xp user. I use Win7 about 99% of the time now.
I hope some one smarter than me can help. When try to do a clean up of my hard disk with the win7 Disk Clean Up utility--it will start up but will not run. I click on either c or d to cleanup and it just shut down. No error msgs. It used to work just fine. The prob started yesterday. The only changes to my pc I made was to unintall Office 2010 beta. That when I notice it would not run. I have never had this problem before. I have tryied the repair disc, tyied defrag. Also check online and on the forum but cant find a solution. I hope someone can help.
I know there are 3rd party utility for disk clean up, I just want my win7 to work like it should. By the great forum......sorry this is so long.

 

[torrentg]

Did you do upgrades since the betas when SP1 was around and you had that? That could cause it.

If not, from an elevated command prompt, run:

sfc /scannow

 

[stammer]

Hi, thanks for the fast response. I should of said I so have the full retail version on win7. Never used betas. I did not know there is a sp1 for win7 yet. I have my pc set to rcv udates automaticly. Latest udate was 11/27/09. Are u telling me that maybe the udate cause this prob. I will try the sfc /scannow.

 

[torrentg]

Could be many reasons. If sfc doesn't fix it, CCleaner is a great alternative and perhaps better. I think it is. More comprehensive.

You're welcome.

 

[stammer]

Tried running sfc but i need to log in as administrat. Though I was running as admin. Um still alot to learn about win7. I was good with XP (always new how to fix my xp). Give me a few mins and I try the sfc as admin if i can find out how to do it. tks

 

[stammer]

Ok got it running sfc /snannow as admin

 

[stammer]

Still have same prob (cant run disk clean up) SFC showed no errors or probs. I will keep checking here for more solutions (if any). I will also try find solutions too-mainly because I am stubborn and want my pc running as like is was disigned to. I will use ccleaner as it is a great app. I used it for years on my xp with no problems. Thank you for you help torrentg.

 

[torrentg]

Very welcome. I understand where you're coming from. I;m the same way and want things to work correctly always if possible.

Since you uninstalled Office, if it left over a folder at the root of the HDD called MSOCache, delete the manually.

Then try to run the disk cleanup and see if it works.

 

[stammer]

Hi,
Just wanted to let you know I found a solution and all seems to work know. Here is solution.
Click Start, click Run, type regedit, and then click OK.
Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches\Compress Old Files

I could not find anything that was Compress Old Files---but after VolumeCaches it had something to due with office (cant remember exactly what---shud of wrote it down). After I did that the Disk Cleanup utility works like it shoud. And so far no other problem.
Again thanks for your help. I hope this helps someone else that has the same problems.
Regards everyone.

Oh yea could not find MSOcache in search.......