Do all comps with vista get to upgrade to 7?

JohnnyScience

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Ok I've got to go to my uncles to fix his comp tomorrow as it's riddled with viruses.

He's currently running vista on a Dell computer he bought within the last year or so.

Is he eligble for the free 7 upgrade? If so how do I go about dong it?
 

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If you mean a free upgrade from Dell, I don't know, but would guess he would have had to buy the Dell within the last few months, maybe back to the summer. He should have been told he was eligible for a free upgrade if he is.

It's a near certainty his computer can run Windows 7. If he isn't eligible for anything free from Dell, you will have to buy it. Replacing the OS would probably void the Dell warranty.
 

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Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
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Intel Skylake i5-6600K, not overclocked
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AsRock Z170M Extreme 4, micro ATX
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onboard: Realtek ALC1150; external: USB Behringer UF0-202
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Microsoft 200 6JH-00001 USB
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Dell or Microsoft optical wired; USB
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Microsoft Security Essentials and Malwarebytes Premium
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Pale Moon
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All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.

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Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
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Intel E6750 @ 3.80GHz
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Gigabyte GA-EP45-UD3L (Revision 1.1)
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2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
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EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
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Realtek ALC888
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21" VIZIO TV
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Logitech Wireless S520
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Ok I've got to go to my uncles to fix his comp tomorrow as it's riddled with viruses.

He's currently running vista on a Dell computer he bought within the last year or so.

Is he eligble for the free 7 upgrade? If so how do I go about dong it?

Likely not. It's only for some models purchased since June 26, 2009 with Vista Home Premium and up.
 

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Windows7
OS
Windows7
That kinda sucks, but oh well.

If he doesn't have the orginal vista cd to format & reinstall, (which he probably does but I don't know 100% yet, what's the best way to reset his system?

Also will Microsoft security essentials be good for the vista platform?
 

My Computer My Computer

At a glance

Windows 7 64 & Ubuntu 64Intel Quad Core Q6600 2.40GHz8gNvidia 9600 GT & 9800 GT
Computer Manufacturer/Model Number
Built it myself
OS
Windows 7 64 & Ubuntu 64
CPU
Intel Quad Core Q6600 2.40GHz
Motherboard
Asus
Memory
8g
Graphics Card(s)
Nvidia 9600 GT & 9800 GT
Sound Card
Turtle Beach 5.1
Monitor(s) Displays
Three 19" Dell's & one 46" Samsung 750
That kinda sucks, but oh well.

If he doesn't have the orginal vista cd to format & reinstall, (which he probably does but I don't know 100% yet, what's the best way to reset his system?

Also will Microsoft security essentials be good for the vista platform?

Probably not Johnny as MSE is not a very Centralised AV and it's not comparable to other Commercial AV's. I recommend you install Windows Defender from here Download details: Windows® Defender (Free but you need to have a Genuine PC), and Avast! Home Edition from here: Download FREE antivirus software - avast! Home Edition (Free, Paid Pro version available but Home Version is all you need). You might also want to install MalwareBytes Anti-Malware from here: Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com (One of the best free Virus Scanners around).

ZeshanA

If a user helps you, please REP them!
 
That kinda sucks, but oh well.

If he doesn't have the orginal vista cd to format & reinstall, (which he probably does but I don't know 100% yet, what's the best way to reset his system?

Also will Microsoft security essentials be good for the vista platform?

Probably not Johnny as MSE is not a very Centralised AV and it's not comparable to other Commercial AV's. I recommend you install Windows Defender from here Download details: Windows® Defender (Free but you need to have a Genuine PC), and Avast! Home Edition from here: Download FREE antivirus software - avast! Home Edition (Free, Paid Pro version available but Home Version is all you need). You might also want to install MalwareBytes Anti-Malware from here: Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com (One of the best free Virus Scanners around).

ZeshanA

If a user helps you, please REP them!

I disagree, MSE is a great product for what it is. Nothing fancy about it, it gets the job done.

As for Windows defender, doesn't that come standard with XP SP3, Vista and 7?
 

My Computer My Computer

At a glance

Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04Intel E6750 @ 3.80GHz2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHzEVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Computer Manufacturer/Model Number
Custom | Whitebox
OS
Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
CPU
Intel E6750 @ 3.80GHz
Motherboard
Gigabyte GA-EP45-UD3L (Revision 1.1)
Memory
2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
Graphics Card(s)
EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Sound Card
Realtek ALC888
Monitor(s) Displays
21" VIZIO TV
Screen Resolution
1680x1050 @ 60Hz
Hard Drives
Western Digital WD6401AALS - 640GB
Hitachi HDP725016GLA380 - 160GB
PSU
Corsair 750W
Case
NZXT Nemesis Elite
Cooling
Thermaltake SpinQ
Keyboard
Logitech Wireless S520
Mouse
Logitech Wireless S520 - Microsoft Wireless Arc Mouse
Internet Speed
Download: 20mbps, Upload: 3mbps
why is MSE good for 7, but not for vista?

Aren't they a very similar OS? (obviously with 7 being better)
 

My Computer My Computer

At a glance

Windows 7 64 & Ubuntu 64Intel Quad Core Q6600 2.40GHz8gNvidia 9600 GT & 9800 GT
Computer Manufacturer/Model Number
Built it myself
OS
Windows 7 64 & Ubuntu 64
CPU
Intel Quad Core Q6600 2.40GHz
Motherboard
Asus
Memory
8g
Graphics Card(s)
Nvidia 9600 GT & 9800 GT
Sound Card
Turtle Beach 5.1
Monitor(s) Displays
Three 19" Dell's & one 46" Samsung 750
Ok I'm here redoing the computer now. I couldnt even do a system restore through the vista option because he had so much junk on his computer so I just formated & reinstalled vista.

So what programs should I install for virus? There seems to be conflicting answers right now.

Should I go with MSE?

That covers it all at once doesnt it? Virus, malware & spyware?
 

My Computer My Computer

At a glance

Windows 7 64 & Ubuntu 64Intel Quad Core Q6600 2.40GHz8gNvidia 9600 GT & 9800 GT
Computer Manufacturer/Model Number
Built it myself
OS
Windows 7 64 & Ubuntu 64
CPU
Intel Quad Core Q6600 2.40GHz
Motherboard
Asus
Memory
8g
Graphics Card(s)
Nvidia 9600 GT & 9800 GT
Sound Card
Turtle Beach 5.1
Monitor(s) Displays
Three 19" Dell's & one 46" Samsung 750
MSE seems to have a pretty good rep, but it is new. Make sure you have the Vista firewall turned on. I don't know how well MSE would be as a single app for virus, malware, and spyware. I still use an antivirus, Spybot, Spyware Blaster, and Malwarebytes.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Ok I'm here redoing the computer now. I couldnt even do a system restore through the vista option because he had so much junk on his computer so I just formated & reinstalled vista.

So what programs should I install for virus? There seems to be conflicting answers right now.

Should I go with MSE?

That covers it all at once doesnt it? Virus, malware & spyware?

You should be fine with only installing MSE. I only have it installed and I haven't been compromised in a long time.

:)
 

My Computer My Computer

At a glance

Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04Intel E6750 @ 3.80GHz2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHzEVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Computer Manufacturer/Model Number
Custom | Whitebox
OS
Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
CPU
Intel E6750 @ 3.80GHz
Motherboard
Gigabyte GA-EP45-UD3L (Revision 1.1)
Memory
2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
Graphics Card(s)
EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Sound Card
Realtek ALC888
Monitor(s) Displays
21" VIZIO TV
Screen Resolution
1680x1050 @ 60Hz
Hard Drives
Western Digital WD6401AALS - 640GB
Hitachi HDP725016GLA380 - 160GB
PSU
Corsair 750W
Case
NZXT Nemesis Elite
Cooling
Thermaltake SpinQ
Keyboard
Logitech Wireless S520
Mouse
Logitech Wireless S520 - Microsoft Wireless Arc Mouse
Internet Speed
Download: 20mbps, Upload: 3mbps
Yeah I mean I'm using it on 7 and I like it.

People in my other thread said I didnt even need spyware or anything other than MSE, it handles it all they said. I can link to the thread if you guys want.

So I'll go with MSE now then.
 

My Computer My Computer

At a glance

Windows 7 64 & Ubuntu 64Intel Quad Core Q6600 2.40GHz8gNvidia 9600 GT & 9800 GT
Computer Manufacturer/Model Number
Built it myself
OS
Windows 7 64 & Ubuntu 64
CPU
Intel Quad Core Q6600 2.40GHz
Motherboard
Asus
Memory
8g
Graphics Card(s)
Nvidia 9600 GT & 9800 GT
Sound Card
Turtle Beach 5.1
Monitor(s) Displays
Three 19" Dell's & one 46" Samsung 750
That kinda sucks, but oh well.

If he doesn't have the orginal vista cd to format & reinstall, (which he probably does but I don't know 100% yet, what's the best way to reset his system?

Also will Microsoft security essentials be good for the vista platform?

Probably not Johnny as MSE is not a very Centralised AV and it's not comparable to other Commercial AV's. I recommend you install Windows Defender from here Download details: Windows® Defender (Free but you need to have a Genuine PC), and Avast! Home Edition from here: Download FREE antivirus software - avast! Home Edition (Free, Paid Pro version available but Home Version is all you need). You might also want to install MalwareBytes Anti-Malware from here: Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com (One of the best free Virus Scanners around).

ZeshanA

If a user helps you, please REP them!

Ridiculous....MSE is an excellent anti-virus product and will work very well on the users Vista system.
 

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Windows 7 Ultimate RTM (Technet)3.00 gigahertz Intel Core2 Duo E84004GBATI Radeon X1950 Pro
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Custom
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Windows 7 Ultimate RTM (Technet)
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3.00 gigahertz Intel Core2 Duo E8400
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ASUSTeK Computer INC. P5K/EPU Rev 1.xx
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4GB
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ATI Radeon X1950 Pro
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Built in HD Audio
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22" Gateway LCD
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1920 x 1200
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ST3160023A [Hard drive] (160.04 GB) -- drive 0, rev 8.01, ST3500630AS [Hard drive] (500.11 GB) -- drive 2, rev 3.AAK
ST3500630AS [Hard drive] (500.11 GB) -- drive 1, rev 3.AAK
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Logitech G11
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Hope you did a clean install since his Vista was 'riddled' with viruses. :shock:

It's hard to help someone who will click on anything just to see what it is, or open a web page that's been injected with malware code.

MSE is good to have... also a good (running) firewall program and download SpywareBlaster and SpywareGuard. These two programs are not 'after the fact', but "prevention".
Tutorial guide
SpywareBlaster and SpywareGuard:
http://www.javacoolsoftware.com/products.html
Spyware Guard is a real-time malware scanner
SpywareBlaster tutorial:
http://www.bleepingcomputer.com/forums/Using_SpywareBlaster_to_protect_your_computer_from_Spyware_Hijackers_and_Malware-tut49.html
SpywareGuard tutorial:
http://www.bleepingcomputer.com/forums/Using_SpywareGuard_to_protect_your_computer_from_Spyware_and_Hijackers-tut50.html

 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
That kinda sucks, but oh well.

If he doesn't have the orginal vista cd to format & reinstall, (which he probably does but I don't know 100% yet, what's the best way to reset his system?

Also will Microsoft security essentials be good for the vista platform?

Any Vista retail disk can clean reinstall his OS and activate using the batch key stickered to the box. Leave the key blank and uncheck the box first time around, then it should either auto-activate or require a quick robo-call to MS to trade some numbers after startup at the Computer>Properties activation link.

If you want to try to hunt down the infections without clean reinstall, suggest you download Avast free home and run the boot scan to get the deepest possible scan. I would also run Spybot from safe mode. Make sure Defender is standing guard, and click it's Software Explorer to uncheck all non-MS startup programs which are free-riders on your RAM.

Finally, download free CCleaner and run its Cleaner and Registry tabs. Then the Auslogics Disk and Registry Defraggers will organize the files perfectly. These are state of the art.
 
Hope you did a clean install since his Vista was 'riddled' with viruses. :shock:

It's hard to help someone who will click on anything just to see what it is, or open a web page that's been injected with malware code.

MSE is good to have... also a good (running) firewall program and download SpywareBlaster and SpywareGuard. These two programs are not 'after the fact', but "prevention".
Tutorial guide
SpywareBlaster and SpywareGuard:
http://www.javacoolsoftware.com/products.html
Spyware Guard is a real-time malware scanner
SpywareBlaster tutorial:
http://www.bleepingcomputer.com/forums/Using_SpywareBlaster_to_protect_your_computer_from_Spyware_Hijackers_and_Malware-tut49.html
SpywareGuard tutorial:
http://www.bleepingcomputer.com/forums/Using_SpywareGuard_to_protect_your_computer_from_Spyware_and_Hijackers-tut50.html


Ok I've installed MSE.

I was reading through my other virus/spyware thread and this was the reason they gave to only run MSE:

It's a full AV, you don't really need other antispyware programs with it, but you can, just not recommended to have 2 AV's installed together.
So were they correct in their answer of not running 2 AV's together?


GregRocker - is that a real pic in your sig? Did a surfer really slam a touch screen into a waterproof pocket on a surfboard?

By the way I'm installing all of the original discs on his computer since I did a complete wipe, but when I got to the driver cd they make you install each driver one by one, I honestly dont feel like sitting here and going through it all, is there an easy/quick way to update all drivers on his computer?

He is running Vista 64.
 

My Computer My Computer

At a glance

Windows 7 64 & Ubuntu 64Intel Quad Core Q6600 2.40GHz8gNvidia 9600 GT & 9800 GT
Computer Manufacturer/Model Number
Built it myself
OS
Windows 7 64 & Ubuntu 64
CPU
Intel Quad Core Q6600 2.40GHz
Motherboard
Asus
Memory
8g
Graphics Card(s)
Nvidia 9600 GT & 9800 GT
Sound Card
Turtle Beach 5.1
Monitor(s) Displays
Three 19" Dell's & one 46" Samsung 750
If you want to try to hunt down the infections without clean reinstall, suggest you download Avast free home and run the boot scan to get the deepest possible scan. I would also run Spybot from safe mode. Make sure Defender is standing guard, and click it's Software Explorer to uncheck all non-MS startup programs which are free-riders on your RAM.
I would not suggest that at all! :shock:
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
If you want to try to hunt down the infections without clean reinstall, suggest you download Avast free home and run the boot scan to get the deepest possible scan. I would also run Spybot from safe mode. Make sure Defender is standing guard, and click it's Software Explorer to uncheck all non-MS startup programs which are free-riders on your RAM.
I would not suggest that at all! :shock:

Why not? Which programs NEED to start up with the computer and suck RAM full time instead of only when they are needed?

Possibly Adobe reader if you don't want to wait 15 seconds for it to load?

Ok, AV is def one. Sorry I forgot that.

How about the 7-8 startups most unaware people leave checked that keep their machines in constant internet contact with update servers at Java, Adobe, Nvidia, etc? Result: always an update running in tray.

If you don't use specialized control panels, then there is simply no reason for having a dozen or more free riders on your RAM. I was taught this by MS tech support way back in XP's early dogdays.
 
GregRocker - is that a real pic in your sig? Did a surfer really slam a touch screen into a waterproof pocket on a surfboard?

That is an Intel touchscreen surfboard w/nosecam that travels with the World Pro surfer circuit.

By the way I'm installing all of the original discs on his computer since I did a complete wipe, but when I got to the driver cd they make you install each driver one by one, I honestly dont feel like sitting here and going through it all, is there an easy/quick way to update all drivers on his computer?

Look in the Device manager and see if any devices are in error(!). Click Driver>Update and check online, or browse to that disk to pluck any that are in error or moldyold.

Check custom Windows Updates frequently to see incoming driver and software Updates.

Note performance closely as troubleshooting may be needed if bloatware was larded back in. Various visual effects trims, msconfig>startup, service and indexing edits can regain performance if lagging in Vista.
 
GregRocker - is that a real pic in your sig? Did a surfer really slam a touch screen into a waterproof pocket on a surfboard?

That is an Intel touchscreen surfboard w/nosecam that travels with the World Pro surfer circuit.

Seriously? That totally rocks. Does it get wifi? :D


Any idea what SM Bus driver is?

Its got a yellow ! but when I try to update it, it says windows was unable to update it? Any idea what it is or why it couldnt update it?
 

My Computer My Computer

At a glance

Windows 7 64 & Ubuntu 64Intel Quad Core Q6600 2.40GHz8gNvidia 9600 GT & 9800 GT
Computer Manufacturer/Model Number
Built it myself
OS
Windows 7 64 & Ubuntu 64
CPU
Intel Quad Core Q6600 2.40GHz
Motherboard
Asus
Memory
8g
Graphics Card(s)
Nvidia 9600 GT & 9800 GT
Sound Card
Turtle Beach 5.1
Monitor(s) Displays
Three 19" Dell's & one 46" Samsung 750
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