Downloading Driver Updates from Toshiba

[denwilliam]

When I try downloading updates from Toshiba for my Satellite Pro C870-1E2 running Windows 7 Pro. it either ends up in "Programs and Features" or just vanishes.Anybody know how it is done?because Toshiba just passes the buck.

 

[maxie]

Hi there .. Where are your Downloads saved to .. Toshiba Setup Utility probably deals with all your Updates . If every thing seems to be in order You do not have much to worry about

 

[denwilliam]

The problem is I am downloading these driver updates and when I check nothing has changed,so where the hell are they going?.

 

[maxie]

They must be Installed then .. But the question is where are you Downloads saved.. Mine are saved to Downloads

 

[denwilliam]

How can they be installed when the original driver details are still there?.

 

[maxie]

Hi there .. Which Drivers are you trying to Update .. I could explain things a lot better if you would answer my questions . So please where are your Downloads saved to .. Manufactures don't often update for their Drivers .. So you are not likely to have many Updates ..

 

[denwilliam]

Bought this new computer 19/07/2013 and the updates were released after the manufacture.Some of the updates appear in programs and features and some others,after being unzipped,just disappear.The drivers I am trying to update are for the wireless Lan and display adapters.Been through the download procedure several times but when I check the relevent driver nothing has changed.Trust and hope I have given you all that is required for a diagnosis.

 

[maxie]

Hi there .. The Driver must be stored some where . Check in Downloads . When you are Downloading where does it say its saved to . The ones that are Unzipped must be Installed

 

[denwilliam]

That is the problem,I download them,unzip them,install them and then the little buggers vanish.

 

[maxie]

Can you post me a Link to your Drivers please

 

[denwilliam]

Sorry to show my ignorance but do not know what you mean or how to do it,unless you mean the full name of what the driver is for.

 

[maxie]

Hi there I am trying to find the Drivers for your Laptop But when i go to the Toshiba website it asks me for a Model Number which starts with PSC some thing do you know what the other three letters are ? Then I can check to see what dates are on the Drivers

 

[denwilliam]

MY mistake,sorry.The model is a Satellite Pro C870-1E2 and the pt.no. is PSCBBE-00J018EN.The item in question is Realtek RTL8723AE wireless Lan 802.11n PC1-E NIC.the driver at present installed is version 2002.5.712.2012 and dated 12/7/2012.The driver I try to install and which goes to programs and features is version 2.00.0020 and dated 8/5/2013.

 

[maxie]

Go to Program and Features and double click on it . That should Install the Driver

 

[denwilliam]

Just been there and it is asking me if I want to uninstall the application even though I double clicked it.

 

[maxie]

I know just tried it on mine to be on the safe side .. It should Re install again ... If you are not having any problems with that Driver .. I ask why are you Updating it ?

 

[denwilliam]

Because Tempro says it will improve performance so what should I do,double click and hope for the best or what?.

 

[maxie]

Tempro another piece of Toshibas software .. Personally i never Update Drivers unless i am having problems . They very rarely improve Performance .. I have seen some Updates which causes problems so if i where you i would leave it alone . If it aint broke sure dont need fixing

 

[denwilliam]

So I am back where I started from then.Thanks for your efforts to help even though unsuccessful.

 

[maxie]

I think everyone here would give you the same Advice