Solved DPC latency issue (audio lag)

Cronnix

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Hi,

I've recently started noticing significant audio issues (lag, stuttering, static) when browsing internet, both on chrome and firefox, win7 64. It occurs when the browser is loading new content. After some googling, I've found out it is most likely related to DPC latency caused by some driver (DPC latency check proved that theory right, at least that I've had issues with DPC latency).

The latency checker results (red spikes are me opening new site like reddit, facebook, etc, in a new tab):

aDruEyf.png



After running Latency Monitor program for about half a minute while browsing, I've got the following results:


Eboi6pe.png


cm11264 is a driver for my external audio card Xonar U1's chip, and I can't find anywhere in the device manager where I could update it, nor any corresponding driver on the manufacturers homepage (USB Audio,PCIe audio,USB audio ic,USB sound chip--C-Media Electronics, Inc.).

Even with the audio card disconnected and uninstalled, the latency checker shows serious spikes and the issue remains. I've also noticed few dozens hard pagefaults in chrome while running latency monitor.

At this point, I am stuck. Any ideas whether I am on the right track, and what more I can do to troubleshoot this issue, please? I'm gonna call Asus support regarding the sound card, but I doubt they can help much since I've already got the latest driver from their site, which is 3 years old at this point.
 
Last edited:

My Computer

OS
Windows 7 64bit
CPU
i5 750 @2.67 Ghz
Motherboard
Asus P7P55D
Memory
2x2gb dual channel crossair
Graphics Card(s)
Nvidia GTX 260
PSU
630W
I had serious DPC latency spikes on my system after I installed Chrome. As it turned out the Google updater that was installed with Chrome was causing my problems. However, I uninstalled Chrome, using Revo Uninstaller Pro (which also searches out left over registry entries) but the Google Update program was still there. I had to manually edit the registry to finally get rid of the Google updater.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Just solved the issue, or at least got the DPC down to acceptable levels for now(~100-2000us, compared to 60000us). Since I could not find how to update the Xonar driver, I uninstalled it completely, ran windows update and rebooted. After installing Xonar again, the lag seems to be gone, although I still haven't rebooted as the installer suggested (card is working anyways). Just gonna hold fingers crossed that it won't reset after reboot.
 

My Computer

OS
Windows 7 64bit
CPU
i5 750 @2.67 Ghz
Motherboard
Asus P7P55D
Memory
2x2gb dual channel crossair
Graphics Card(s)
Nvidia GTX 260
PSU
630W
Well, the lag is back. I didn't reboot or anything, it just came back next day - no changes made. Almost as if it's something that builds up. Any ideas how to proceed? :(
 

My Computer

OS
Windows 7 64bit
CPU
i5 750 @2.67 Ghz
Motherboard
Asus P7P55D
Memory
2x2gb dual channel crossair
Graphics Card(s)
Nvidia GTX 260
PSU
630W
I had a bunch of dpc latency issues on an old gigabyte p35 motherboard. I don't remember the settings that caused it, but everytime the cpu clock speed or multiplier changed (speedstep?), i would get a dpc latency spike.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
3 Home Built Computers
OS
Server 2012 R2, Windows 8.1 , W7 ultimate x64
CPU
Q6600,
Motherboard
Gigabyte ga-p35-ds4, ga-ep45-ud3p, ga-p35-dq6
Memory
8G, 4G, 2G
Graphics Card(s)
7300GS, 9600GT, 8600GT
Sound Card
onboard ALC889
Monitor(s) Displays
dell, TV
Screen Resolution
1280x1024, PAL SD TV
Hard Drives
WD 1.0T GP x2,wd 320G x2,WD 1.0T GP x2
PSU
corsair HX520,corsair HX520,corsair HX520
Case
Antec Solo, Antec Solo,Thermaltake DH101
Cooling
Thermalright TRUE, Thermalright TRUE, Ninja mini
Internet Speed
not too fast
Solved by going to a store and buying a $10 network card.
 

My Computer

OS
Windows 7 64bit
CPU
i5 750 @2.67 Ghz
Motherboard
Asus P7P55D
Memory
2x2gb dual channel crossair
Graphics Card(s)
Nvidia GTX 260
PSU
630W
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