I try to connect my mobile to my laptop. the phone starts to charge but i cannot find it anywhere in my computer.
when i look in devices and printers it is there highlighted with yellow icon. i right click and select troubleshoot.
the problem is the driver is not installed. so i select install new driver.
then another pop-up appears saying "driver for cdc serial is not installed" so click install the driver.
when i try to install this a final pop-up says that neither my phone driver or this cdc serial driver were found or installed.
please help i have had this problem for a while now
Windows 7 Pro x64 (1), Win7 Pro X64 (2)i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6...8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)ATI HD7750 (1), (see TV cards); ATI R7 250 (2)