Solved Driver Software won't fully install.

alsummers

New member
Local time
2:02 PM
Messages
5
I've been having issues in getting my pen tablet to recognize the driver software. I've uninstalled and reinstalled over and over.

I then realize that when I install the program (both from the manufacturer's disk and from their website) that for some reason it doesn't install completely even though it says everything was installed successfully. This has worked before when I first got the device, but I had to uninstall it for a minor glitch and now it won't ever install completely.

Any suggestions?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 64bit
Graphics Card(s)
NVIDIA GeForce

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Tried that and it didn't work. I've tried everything I could, I even tried my old regular tablet that works fine on my laptop. It may have something to do with the USB
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 64bit
Graphics Card(s)
NVIDIA GeForce
Include the make/model of your PC in your system specs. What is the make/model of the tablet?

Do some maintenance. See How to Cleanup and Remove old USB Mass Storage Drivers. Insert a flash drive. Does it install and work correctly?

As to your tablet, look in Programs and Features for anything for the tablet/drivers and uninstall from there. Then reinstall and try the table again. But this time you need be more descriptive so we also know:
> Why you think everything installed OK? - any message?
> What type of error messages do you see when you connect the tablet?

Finally, while the tablet is connected List any Problem devices
  • Make sure devices are connected and powered on
  • Click the Start Orb, type msinfo32 in the search box. Hit Enter
  • Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • On the other hand, if no devices are listed, tell me so
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 360 and Optiplex 755
OS
Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
Hard Drives
500GB Crucial SSD in both Desktops
Other Info
Buffalo 6TB NAS, Raid 1
Thanks to the both of you that replied, but I just flashed the BIOS and everything works fine now. I appreciate the time either way.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 64bit
Graphics Card(s)
NVIDIA GeForce
Back
Top